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Waste Management Customer Service Jobs (NOW HIRING)

Area Temps

EMH/Waste Management Associate

Cleveland, OH · On-site

$24.50/hr

Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this EMH/Waste Management Associate position, please submit your ...

Gana-A'Yoo, Limited - Antarctic Program

$750 - $950/wk

Waste Management Specialist SEASON: Winter (February-November) LOCATION : South Pole Station ... offers services with ongoing contracts in many facility types, such as, military training ...

Gana-A'Yoo, Limited - Antarctic Program

$750 - $950/wk

Waste Management Specialist SEASON: Winter (April - Oct) LOCATION : Palmer Station, Antarctica ... Our Food Services are committed to customer satisfaction and thorough quality control processes ...

WIN Waste Innovations

Customer Service Rep

Portsmouth, NH · On-site

$16.25 - $22.25/hr

WIN Waste Innovations is looking for a Customer Care Agent. They will manage a high volume of ... Customer service experience is a plus * Punctual, dependable, and reliable * Maintain positive work ...

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How much do waste management customer service jobs pay per year?

As of Jun 26, 2026, the average yearly pay for waste management customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

Is it waste or waist?

In the context of waste management customer service, the correct term is 'waste,' referring to refuse or trash. 'Waist' relates to body measurement and is not relevant to this job role. Understanding proper terminology helps in clear communication with clients and colleagues.

What are the common challenges faced in a Waste Management Customer Service role, and how are they addressed?

In a Waste Management Customer Service position, common challenges include handling customer complaints about missed pickups, billing issues, or service disruptions, often during high call volumes or tight deadlines. Professionals in this role use effective communication and problem-solving skills to resolve concerns quickly while remaining calm and courteous under pressure. Collaboration with drivers, dispatchers, and operations staff is frequently necessary to investigate and resolve service-related questions. Ongoing training, supportive team environments, and standardized procedures help customer service representatives manage these challenges and deliver reliable support to customers.

What are the two meanings of waste?

In waste management customer service roles, waste can refer to unwanted or discarded materials that need to be collected and processed, or to the inefficient use of resources that organizations aim to reduce. Understanding both meanings helps in effectively communicating with customers about proper disposal and resource conservation.

What is the definition of waste?

In waste management, waste refers to any material or substance that is discarded, unwanted, or no longer useful after its primary purpose is fulfilled. Waste can include solid, liquid, or gaseous materials and requires proper handling and disposal to protect health and the environment. Waste management professionals often sort, recycle, or safely dispose of waste to minimize environmental impact.

What is a Waste Management Customer Service job?

A Waste Management Customer Service job involves assisting customers with inquiries related to waste collection, recycling, billing, and service requests. Representatives handle complaints, schedule pickups, provide information on waste disposal guidelines, and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and knowledge of company policies.

What are the key skills and qualifications needed to thrive in the Waste Management Customer Service position, and why are they important?

Succeeding in Waste Management Customer Service requires strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and knowledge of waste collection schedules are often important in this role. Excellent listening skills, patience, and a positive attitude help individuals excel when resolving customer issues and working with team members. These competencies contribute to efficient service delivery, high customer satisfaction, and effective handling of inquiries or complaints.

What are 5 things that cannot be recycled?

Waste management customer service professionals should know that certain items cannot be recycled, including plastic bags, polystyrene foam containers, greasy or food-soiled paper, ceramics and glassware, and hazardous materials like batteries and chemicals. These items can contaminate recycling streams and require special disposal methods. Proper sorting helps ensure efficient recycling processes and environmental safety.
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Waste Management Customer Service jobs near you
Waste Management Coordinator

Waste Management Coordinator

TechSource, Inc.

Los Alamos, NM • On-site

$75K - $115K/yr

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Description
About TechSource
TechSource, a Salas O'Brien company, is a nationally recognized engineering and scientific company specializing in the management and technical delivery of large-scale nuclear and high-technology projects with numerous federal agencies, helping to advance missions of national importance for government programs, national laboratories, national security facilities, nuclear operations, and complex projects nationwide. We provide direct access to hundreds of experts and industry leaders in the nuclear sciences, non-proliferation technologies, accelerator physics, and systems engineering arenas with offices in Washington DC, SC, TX, TN, and NM. Our outstanding technical service has earned the company a client retention rate of over 95 percent. As an employee-owned company, we work to attract and retain the best talent because the best talent delivers the best results for our clients. TechSource is a recent DOE Small Business of the Year recipient and eleven-time Inc. 5000 winner.
About the Team
TechSource is seeking a Waste Management Coordinator to support mission-critical waste management and ESH&Q operations within highly regulated nuclear facilities, ensuring safe, compliant handling, characterization, and disposition of hazardous and radioactive materials in alignment with national security objectives.
About this Role
The Waste Management Coordinator oversees waste handling, characterization, storage, and disposal activities to ensure compliance with federal and state regulations. This role coordinates waste management operations, performs hazardous and radiological characterization, maintains documentation, and serves as a liaison between operations teams, environmental compliance staff, and regulatory agencies.
Key Responsibilities
  • Coordinate waste management operations including handling, categorization, packaging, storage,
  • transportation, and disposal of hazardous, radioactive, or mixed waste materials.
  • Perform and verify waste characterization to ensure proper handling, labeling, segregation, categorization, and packaging of waste, while supporting the preparation and review of operating procedures, work planning documents, and safety documentation.
  • Ensure compliance with applicable federal (EPA, NRC, etc.) and state regulations and organizational procedures governing hazardous and radioactive waste.
  • Maintain records including waste profiles, storage inventories, inspection logs, disposal documentation, and shipping paperwork.
  • Provide oversight and guidance to waste management technicians and field operators.
  • Monitor waste storage areas to ensure proper containment, labeling, categorization, and regulatory compliance.
  • Serve as a point of contact for waste handling operations and regulatory inquiries.
  • Assist in identifying process improvements and implementing waste reduction initiatives.
  • Support internal audits, inspections, and regulatory reporting activities.

Work Environment
100% onsite at Los Alamos National Laboratory (LANL) in Los Alamos, NM. The site location is a one-way, approximately 45-minute drive from Santa Fe and approximately 90-minute drive from Albuquerque. May require shift work (nights and weekends).
Requirements
  • Must be willing to work around radioactive materials in compliance with safety protocols.
  • Must be able to obtain and maintain a DOE Q Clearance, which includes successfully passing a federal drug test and federal background check.
  • A Bachelor's degree from an accredited institution; or, an equivalent combination of education and experience directly related to the occupation.

Desired Qualifications
  • Experience with hazardous or radioactive waste management operations, including waste categorization and characterization practices preferred.
  • Knowledge of environmental regulations and safety practices related to hazardous materials is preferred.

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