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Waste Management Customer Service Jobs (NOW HIRING)

Reqroute, Inc

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Solid Waste Management Specialist

Lakeland, FL · On-site

$16.44/hr

Solid Waste Management Specialist / Coordinator Job Summary: We are seeking a detail-oriented and ... Investigate customer complaints and resolve waste service issues. * Ensure proper handling of ...

New

Waste Management

Dispatcher/Router Combo

Germantown, WI · On-site

$21.47 - $23/hr

Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to manage same ...

Gana-A'Yoo, Limited - Antarctic Program

$750 - $950/wk

Waste Management Specialist SEASON: Winter (April - Oct) LOCATION : Palmer Station, Antarctica ... Our Food Services are committed to customer satisfaction and thorough quality control processes ...

Haley Ward

Solid Waste Engineer

Waterville, ME

These values drive us to provide every client with a quality service that meets, and often exceeds ... Develop and implement waste management plans to meet environmental standards and regulations.

Haley Ward

Solid Waste Engineer

Waterville, ME · On-site

These values drive us to provide every client with a quality service that meets, and often exceeds ... Develop and implement waste management plans to meet environmental standards and regulations.

Haley Ward

Solid Waste Engineer

Portland, ME · On-site

These values drive us to provide every client with a quality service that meets, and often exceeds ... Develop and implement waste management plans to meet environmental standards and regulations.

ALS

Laboratory Waste Management Lead

Stratford, CT · On-site

In this position, you will be responsible for daily waste management activities and environmental ... of service • Business support for education or training after 9 months with the company • ...

Thurston County

Solid Waste Manager

Olympia, WA · On-site

$8.63K - $11.35K/mo

... Management Plan, Disaster Debris Plan, Continuity of Operations Plan, and Capital Facilities ... Customer Service - We provide our customers with the highest level of service and quality.

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How much do waste management customer service jobs pay per year?

As of May 28, 2026, the average yearly pay for waste management customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a Waste Management Customer Service job?

A Waste Management Customer Service job involves assisting customers with inquiries related to waste collection, recycling, billing, and service requests. Representatives handle complaints, schedule pickups, provide information on waste disposal guidelines, and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and knowledge of company policies.

What are the key skills and qualifications needed to thrive in the Waste Management Customer Service position, and why are they important?

Succeeding in Waste Management Customer Service requires strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and knowledge of waste collection schedules are often important in this role. Excellent listening skills, patience, and a positive attitude help individuals excel when resolving customer issues and working with team members. These competencies contribute to efficient service delivery, high customer satisfaction, and effective handling of inquiries or complaints.

What are the common challenges faced in a Waste Management Customer Service role, and how are they addressed?

In a Waste Management Customer Service position, common challenges include handling customer complaints about missed pickups, billing issues, or service disruptions, often during high call volumes or tight deadlines. Professionals in this role use effective communication and problem-solving skills to resolve concerns quickly while remaining calm and courteous under pressure. Collaboration with drivers, dispatchers, and operations staff is frequently necessary to investigate and resolve service-related questions. Ongoing training, supportive team environments, and standardized procedures help customer service representatives manage these challenges and deliver reliable support to customers.
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What cities are hiring for Waste Management Customer Service jobs? Cities with the most Waste Management Customer Service job openings:
What are the most commonly searched types of Waste Management Customer Service jobs? The most popular types of Waste Management Customer Service jobs are:
What states have the most Waste Management Customer Service jobs? States with the most job openings for Waste Management Customer Service jobs include:
What job categories do people searching Waste Management Customer Service jobs look for? The top searched job categories for Waste Management Customer Service jobs are:
Waste Management Customer Service jobs near you
Infographic showing various Waste Management Customer Service job openings in the United States as of May 2026, with employment types broken down into 17% Full Time, 66% Part Time, 4% Temporary, and 13% Contract. Highlights an 100% Physical job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Solid Waste Management Specialist

Solid Waste Management Specialist

Reqroute, Inc

Lakeland, FL • On-site

$16.44/hr

Contractor

Posted 2 days ago

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Job description

Job Title:

Solid Waste Management Specialist / Coordinator


Job Summary:

We are seeking a detail-oriented and experienced Solid Waste Management professional to oversee waste collection, disposal, recycling, and environmental compliance activities. The ideal candidate will support waste reduction initiatives, ensure regulatory compliance, coordinate with vendors and government agencies, and improve operational efficiency in waste management programs.

Key Responsibilities:

  • Manage daily solid waste collection, transportation, recycling, and disposal operations.
  • Monitor compliance with environmental regulations, safety standards, and waste management policies.
  • Coordinate with contractors, municipalities, and regulatory agencies regarding waste management activities.
  • Develop and implement waste reduction, recycling, and sustainability programs.
  • Conduct inspections, audits, and site evaluations for waste handling and disposal facilities.
  • Prepare reports, documentation, and operational records related to waste management activities.
  • Analyze waste generation data and recommend process improvements.
  • Support budgeting, procurement, and vendor management for waste management services.
  • Investigate customer complaints and resolve waste service issues.
  • Ensure proper handling of hazardous and non-hazardous waste materials.
  • Train staff on waste segregation, safety procedures, and environmental best practices.

Required Skills:

  • Knowledge of solid waste management practices and environmental regulations.
  • Experience with recycling programs and landfill operations.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder coordination abilities.
  • Proficiency in MS Office, reporting tools, and data analysis.
  • Understanding of OSHA, EPA, or local environmental compliance standards.
  • Ability to manage multiple projects and deadlines.

Qualifications:

  • Bachelor’s degree in Environmental Science, Civil Engineering, Environmental Engineering, Public Administration, or related field.
  • 3+ years of experience in solid waste management, environmental services, or sanitation operations.
  • Certifications related to waste management or environmental compliance are preferred.

Preferred Experience:

  • Municipal or government waste management projects.
  • Sustainability and recycling program implementation.
  • Vendor and contract management experience.
  • GIS or waste tracking software knowledge is a plus.

Company Description

This position is for one of the big technology giant.
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About Reqroute

Sourced by ZipRecruiter

ReqRoute is a young, vibrant, and dynamic recruitment marketing agency focused on providing Recruitment Branding Solutions, HCM Business Consulting; Managed Services to its customers worldwide. No customer is small; we service small businesses to fortune 1000 customers across the globe. Based in the heart of Silicon Valley and offices in Vancouver & Toronto, Canada, we are passionate about building stronger employer brands to help employers attract the best talent. We differentiate ourselves by our strong value system, commitment to our clients, best practices and a sound industry experience in finding out-performers. ReqRoute develops sustainable relationships based on mutual trust, responsiveness and accountability. While we continue to expand the infrastructure and resources available to our clients, we remain nimble in our approach to customer service and the management of our relationships. We take time to properly understand our client needs and offer a full range of cost effective, client centric solutions to a diverse client base. We offer flexible delivery methods to help our clients achieve their specific recruitment branding objectives by using our platform. We put you on the driver’s seat by enabling you to track the effectiveness of your recruitment marketing campaign by providing you real time analytics that helps you make changes to strategies and reallocate budgets.

Company size

201 - 500 Employees

Headquarters location

San Jose, CA, US

Year founded

2008

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