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Visa Customer Service Jobs (NOW HIRING)

TQL

Customer Service Coordinator

Nashville, TN

$16.50/hr

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject ... Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN ...

Scheels

Visa Associate

Sparks, NV · On-site

$16.50/hr

Stock VISA materials daily throughout the store * Execute Card Member Appreciation Days or other ... Excellent communication and customer service skills (both written and verbal) as well as ...

SCHEELS

Visa Associate

Sparks, NV

$16.50/hr

Stock VISA materials daily throughout the store * Execute Card Member Appreciation Days or other ... Excellent communication and customer service skills (both written and verbal) as well as ...

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How much do visa customer service jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for visa customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Visa Customer Service position, and why are they important?

To excel as a Visa Customer Service representative, you should have strong communication abilities, attention to detail, and a solid understanding of visa application processes, typically supported by a high school diploma or higher education. Familiarity with customer relationship management (CRM) software and document management systems, as well as knowledge of visa regulations, is often required. Patience, problem-solving skills, and cultural sensitivity are vital soft skills that differentiate top performers. These competencies ensure accurate, efficient service and foster a positive experience for applicants navigating complex immigration procedures.

What is a Visa Customer Service job?

A Visa Customer Service job involves assisting customers with inquiries related to visa applications, payment issues, transaction disputes, and cardholder services. Representatives help resolve concerns, provide information about policies, and guide customers through various processes. Strong communication and problem-solving skills are essential for handling customer needs efficiently.

What does a typical day look like for someone in a Visa Customer Service role?

A typical day in a Visa Customer Service position involves assisting applicants with inquiries, guiding them through documentation requirements, and resolving issues or concerns related to their visa applications via phone, email, or in-person interactions. Team members often collaborate closely with consular staff, immigration officers, and other customer service representatives to ensure accurate and efficient processing. The role requires frequent multitasking and flexibility, as representatives may deal with urgent requests or special cases throughout the day. In busy periods, you'll need to manage a high volume of interactions while maintaining professionalism and attention to detail.

More about Visa Customer Service jobs
What cities are hiring for Visa Customer Service jobs? Cities with the most Visa Customer Service job openings:
What are the most commonly searched types of Visa Customer Service jobs? The most popular types of Visa Customer Service jobs are:
What states have the most Visa Customer Service jobs? States with the most job openings for Visa Customer Service jobs include:
What job categories do people searching Visa Customer Service jobs look for? The top searched job categories for Visa Customer Service jobs are:
Visa Customer Service jobs near you
Infographic showing various Visa Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Coordinator

Customer Service Coordinator

TQL

Nashville, TN

$16.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Total Quality Logistics rating

6.0

Company rating: 6.0 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

313th of 352 rated logistics

Job description

About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company.What’s in it for you: Compensation starting at $16.50/hour Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including tuition and training reimbursement, employee discounts, and financial wellness planning Advancement opportunities with structured career paths Employee referral bonus opportunities Certified Great Place to Work with 900+ lifetime workplace award winsWhat you’ll be doing: Become the subject matter expert on all administrative tasks related to your aligned account(s) Document and manage all tasks in our internal systems Schedule appointments and help coordinate shipments from pickup to delivery Help resolve shipping issues with a high level of professionalism Provide excellent customer service to internal and external stakeholders Support with billing and payment processing as needed What you need: 1+ year customer service experience preferred Hall of fame work ethic with a history of excellent attendance Strong verbal communication skills - face to face and over the phone Proficient in Microsoft Office, including Word, Excel, and Outlook* Ability to take ownership of responsibilities and see tasks through completionWhere you'll be: 100 Centerview Drive Nashville, Tennessee 37214Employment visa sponsorship is unavailable for this position.

Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

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