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Visa Customer Service Jobs (NOW HIRING)

Scheels

Visa Associate

Coralville, IA · On-site

$14.50 - $19.25/hr

Stock VISA materials daily throughout the store * Execute Card Member Appreciation Days or other ... Excellent communication and customer service skills (both written and verbal) as well as ...

SCHEELS

Visa Associate

Sparks, NV

$16.50/hr

Stock VISA materials daily throughout the store * Execute Card Member Appreciation Days or other ... Excellent communication and customer service skills (both written and verbal) as well as ...

TQL

Customer Service Coordinator

Columbia, SC

$16.50/hr

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject ... Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN ...

TQL

Customer Service Coordinator

Fort Wayne, IN

$16.50/hr

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject ... Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN ...

TQL

Customer Service Coordinator

Grand Rapids, MI

$16.50/hr

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject ... Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN ...

TQL

Customer Service Coordinator

West Chester, OH · On-site

$16.50/hr

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject ... Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN ...

TQL

Customer Service Coordinator

Louisville, KY

$16.50/hr

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject ... Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN ...

TQL

Customer Service Coordinator

Daytona Beach, FL

$16.50/hr

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject ... Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN ...

TQL

Customer Service Coordinator

Tampa, FL

$16.50/hr

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject ... Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN ...

TQL

Customer Service Coordinator

Charleston, SC

$16.50/hr

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject ... Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN ...

TQL

Customer Service Coordinator

Memphis, TN

$16.50/hr

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject ... Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN ...

TQL

Customer Service Coordinator

Columbus, OH

$16.50/hr

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject ... Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN ...

TQL

Customer Service Coordinator

Dayton, OH

$16.50/hr

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject ... Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN ...

Visa

Lead Technical Program Manager (TPM)

Austin, TX · Hybrid

$127K - $165K/yr

The Digital Enablement team at Visa is hiring an experienced Technical Program Manager (TPM) to build and deliver advanced services and capabilities for Visa's customers. TPMs work closely with ...

Visa

Lead Technical Program Manager (TPM)

Austin, TX · On-site

$127K - $165K/yr

The Digital Enablement team at Visa is hiring an experienced Technical Program Manager (TPM) to build and deliver advanced services and capabilities for Visa's customers. TPMs work closely with ...

TQL

Customer Service Coordinator

Greenville, SC

$16.50/hr

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject ... Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN ...

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Visa Customer Service information

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How much do visa customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for visa customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Visa Customer Service position, and why are they important?

To excel as a Visa Customer Service representative, you should have strong communication abilities, attention to detail, and a solid understanding of visa application processes, typically supported by a high school diploma or higher education. Familiarity with customer relationship management (CRM) software and document management systems, as well as knowledge of visa regulations, is often required. Patience, problem-solving skills, and cultural sensitivity are vital soft skills that differentiate top performers. These competencies ensure accurate, efficient service and foster a positive experience for applicants navigating complex immigration procedures.

What is a Visa Customer Service job?

A Visa Customer Service job involves assisting customers with inquiries related to visa applications, payment issues, transaction disputes, and cardholder services. Representatives help resolve concerns, provide information about policies, and guide customers through various processes. Strong communication and problem-solving skills are essential for handling customer needs efficiently.

What does a typical day look like for someone in a Visa Customer Service role?

A typical day in a Visa Customer Service position involves assisting applicants with inquiries, guiding them through documentation requirements, and resolving issues or concerns related to their visa applications via phone, email, or in-person interactions. Team members often collaborate closely with consular staff, immigration officers, and other customer service representatives to ensure accurate and efficient processing. The role requires frequent multitasking and flexibility, as representatives may deal with urgent requests or special cases throughout the day. In busy periods, you'll need to manage a high volume of interactions while maintaining professionalism and attention to detail.

More about Visa Customer Service jobs
What cities are hiring for Visa Customer Service jobs? Cities with the most Visa Customer Service job openings:
What are the most commonly searched types of Visa Customer Service jobs? The most popular types of Visa Customer Service jobs are:
What states have the most Visa Customer Service jobs? States with the most job openings for Visa Customer Service jobs include:
What job categories do people searching Visa Customer Service jobs look for? The top searched job categories for Visa Customer Service jobs are:
Visa Customer Service jobs near you
Infographic showing various Visa Customer Service job openings in the United States as of May 2026, with employment types broken down into 13% Full Time, and 87% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Visa Associate

Visa Associate

Scheels

Coralville, IA • On-site

$14.50 - $19.25/hr

Part-time

Posted 25 days ago

Scheels rating

7.3

Company rating: 7.3 out of 10

Based on 278 frontline employees who took The Breakroom Quiz

96th of 713 rated retailers

Job description

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.
SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America-offering world-class brands, special attractions, and unmatched customer service.
SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.
Responsibilities:
  • Maintain a high standard of confidentiality and respect for privacy when working with customers who are applying for the Scheels VISA
  • Professionally process completed applications, finish the check-out process and be knowledgeable to answer questions and potential issues relating to the Scheels VISA
  • Complete daily audit sheets, track store performance and help maintain compliance with First National Bank, VISA and Scheels regulations and standards
  • Stock VISA materials daily throughout the store
  • Execute Card Member Appreciation Days or other special promotions at a high level according to standards set by the bank as well as Scheels Corporate Office
  • Assist the VISA Coordinator in completing the annual all store VISA compliance training
  • Maintain an orderly appearance of personal work space and surrounding areas
  • Excellent communication and customer service skills (both written and verbal) as well as organizational skills, attention to detail and problem solving skills
  • Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures
  • Ability to calculate figures and amounts including but not limited to; discounts, percentages, interest, commissions, proportions and volume. Ability to apply basic concepts of algebra and geometry
  • Ability to communicate procedures and answer questions and offer to associates, customers and the general public
  • Proficiency in Microsoft Office programs such as Excel and ability to learn Google systems like Drive, Google Docs, etc.
  • Must be available to work during the hours of 8am - 9pm Monday through Saturday, 11am - 7pm on Sundays

Requirements:
Customer Service
  • Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you"

Culture
  • Approach daily tasks, projects and follow-up communication with energy and sense of urgency
  • Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
  • Show respect and appreciation for others and Scheels
  • Arrive to work and meetings 10 minutes early

Team Mentality
  • Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability
  • Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
  • Ability to adapt to a changing work environment
  • Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code
  • Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency
  • Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:
The ideal candidate will have a minimum of an associate's degree from a 2-year college or technical school; or 1-2 years of related experience and/or training; or an equivalent combination of education and experience.
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation
Light work - Exerting up to 20 pounds of force occasionally, and/or to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for sedentary work
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Benefits:
To see a full list of benefit offerings from Scheels visit scheels.com/careers
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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