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Virtual Support Jobs in Indiana (NOW HIRING)

gaylor

Virtual Designer

Indianapolis, IN · On-site

This position supports project teams by transforming concepts into accurate, buildable designs that bridge the gap between the office and the field. A successful Virtual Designer at Gaylor Electric ...

gaylor

Virtual Designer

Indianapolis, IN · On-site

This position supports project teams by transforming concepts into accurate, buildable designs that bridge the gap between the office and the field. A successful Virtual Designer at Gaylor Electric ...

IU Health

Clinical Informaticist

Muncie, IN · On-site

Resolving support tickets and providing both virtual and on-site technical assistance * Proactively rounding in offices and clinical areas to build relationships and identify support needs

Indiana University Health

Palliative Medicine

Lafayette, IN · On-site

$106K - $119K/yr

Provide virtual support to our two critical access hospitals. * Teaching opportunities with family medicine residents * Participation in hospital and system wide incentives * Benefits package ...

Indiana UniversityHealth

Palliative Medicine

Lafayette, IN · On-site

$106K - $119K/yr

Provide virtual support to our two critical access hospitals. * Teaching opportunities with family medicine residents * Participation in hospital and system wide incentives * Benefits package ...

Centra

Interactive Virtual Representative I

Columbus, IN · On-site +1

$21.88/hr

The Interactive Virtual Representative is responsible for welcoming and engaging in meaningful ... Eligible positions also offer a comprehensive benefits package designed to support you and your ...

Presence

Virtual Speech Therapist

Marion, IN · Remote

$40 - $55/hr

Through ongoing, clinically-led career resources and support, we're meeting the needs and creating ... An extensive virtual library of speech-language assessments including online versions of the CELF ...

ACCEL Schools

Virtual EL Teacher

Muncie, IN

About Us The Virtual Preparatory Academy of Indiana @ Madison-Grant is a K-12 tuition-free online ... Travel to support required face-to-face state testing annually * Perform other duties as assigned ...

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Virtual Support information

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How much do virtual support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for virtual support in Indiana is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Indiana?

The most popular types of Support jobs in Indiana are:

What are popular job titles related to Virtual Support jobs in Indiana?

For Virtual Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Indiana look for?

The top searched job categories for Virtual Support jobs in Indiana are:

What cities in Indiana are hiring for Virtual Support jobs?

Cities in Indiana with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $51,555 per year, or $24.8 per hour.

Virtual Designer

Indianapolis, IN • On-site

gaylor
Construction • 1 - 5K employees
Learn more about gaylorexternal

Full-time

Re-posted 15 days ago

Gaylor Electric rating

7.4

Company rating: 7.4 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

Job description

About the Role

The Virtual Designer plays a key role in bringing electrical systems to life through detailed drawings, models, and coordination. This position supports project teams by transforming concepts into accurate, buildable designs that bridge the gap between the office and the field.

A successful Virtual Designer at Gaylor Electric has a foundational understanding of along with entry-level experience using Revit and BIM tools. This role is ideal for someone eager to grow their technical skills in electrical design while collaborating closely with Design Engineers, project managers, engineers, and field personnel.

This position will be an in-person position located in either our Noblesville, IN office or South Bend, IN office. 

Key Responsibilities

Project Documentation & Drawings

  • Review project documents, specifications, and electrical drawings
  • Create, update, and maintain electrical drawings throughout the project lifecycle
  • Prepare and interpret record drawings based on field input
  • Coordinate and distribute drawing sets to internal teams and external partners

Design & Technical Support

  • Develop and update 3D electrical models using Revit
  • Support estimating and scheduling efforts with accurate design updates
  • Back up drawings and maintain organized digital design files
  • Maintain a working knowledge of electrical construction practices and drafting standards

Team Coordination

  • Coordinate required layout and installation points
  • Assist in resolving design conflicts in collaboration as assigned
  • Work independently or as part of a project team to meet schedules and deadlines
  • Coordinate designs with Mechanical, Fire Protection, and Special Systems models

Administrative & Organizational Support

  • Manage and prioritize workload across multiple projects
  • Maintain accurate project records and design documentation
  • Track project deadlines and deliverables
  • Handle all project information with professionalism and confidentiality

Professional Development

  • Continue developing technical and industry knowledge
  • Stay aware of current construction and electrical design trends
  • Strengthen communication, documentation, and coordination skills

Required Qualifications

Education

  • High School Diploma or GED required

Preferred Experience

  • Entry-level experience with Revit (electrical or construction industry preferred)
  • Exposure to BIM applications

Skills & Competencies

  • Foundational understanding of:
    • Electrical drawings and layouts
    • One-line diagrams
    • Panel schedules
    • Conduit requirements
  • Strong attention to detail and commitment to accuracy
  • Ability to communicate effectively and work collaboratively in a team environment
  • Proficiency in Microsoft Office
  • Proactive, motivated, and eager to learn and grow in electrical design

Measures of Success

  • Projects delivered on time and within scope
  • Accurate, high-quality drawings and documentation
  • Strong collaboration with field, project, and design teams
  • Positive feedback from internal stakeholders and clients

About Gaylor Electric

At Gaylor Electric, we are committed to innovation, quality, and accountability. As the Highest Performing National Contractor of Excellence, we provide designbuild electrical construction, 24/7 ondemand electrical services, and utility support nationwide.

We believe in the Merit Shop philosophy, offering unlimited opportunity for growth and advancement based on performance. Our teams are built on trust, reliable outcomes, and genuine care for people — fostering strong relationships and long-term client loyalty.

Gaylor Electric, Inc. is an Equal Opportunity Employer, including disability and veterans.

What Gaylor Electric employees say

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