ZipRecruiter

Log In

1

Support Coordinator Jobs in Indiana (NOW HIRING)

Schneider Geospatial

Support Coordinator

Indianapolis, IN · On-site +1

The Schneider Geospatial Support Coordinator serves as a front-line team member providing excellent remote customer service for clients and end users of our SaaS and desktop software products. This ...

New

AQUALIS

Client Support Coordinator

Alexandria, IN · On-site

$16.50 - $20.75/hr

The Client Support Coordinator is responsible for the administration of work order process flows. This includes maintaining up to date and accurate records within external customer portals and the ...

AQUALIS

Client Support Coordinator

Alexandria, IN · On-site

$16.50 - $20.75/hr

The Client Support Coordinator is responsible for the administration of work order process flows. This includes maintaining up to date and accurate records within external customer portals and the ...

Sedgwick

Operations Support Coordinator

Indianapolis, IN · On-site

... Support Coordinator PRIMARY PURPOSE: To provide operational and administrative support to the QA department in support of Quality Audit activities. ESSENTIAL FUNCTIONS and RESPONSIBILITIES * Manages ...

Sedgwick

Operations Support Coordinator

Indianapolis, IN · On-site

... Support Coordinator PRIMARY PURPOSE: To provide operational and administrative support to the QA department in support of Quality Audit activities. ESSENTIAL FUNCTIONS and RESPONSIBILITIES * Manages ...

Poly Services Group

$19 - $25.50/hr

The Opportunity As a Logistics & Operations Coordinator, you'll play a key role in managing end-to ... Support non-conformance report resolution, including investigation and issuance of credits or ...

Valparaiso

Academic Support Coordinator

Valparaiso, IN · On-site

A master's degree and 2 years of experience working in academic support services for student-athletes is preferred. All offers of employment with Valparaiso University are contingent upon the clear ...

next page

Showing results 1-20

All JobsSupport JobsSupport Coordinator JobsSupport Coordinator Jobs in Indiana

Support Coordinator information

See Indiana salary details

$11

$21

$34

How much do support coordinator jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for support coordinator in Indiana is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $24.47 per hour, depending on experience, location, and employer.

What Is a Support Coordinator?

A support coordinator works with health care facilities and government agencies to help patients get the health benefits or services they need. As a support coordinator, you meet with clients and their families to determine what services they need. You check their insurance benefits to confirm eligibility and develop an individualized plan to provide the resources they need for treatment or to improve their quality of life. Those working for private health care companies may coordinate the specific services offered by the organization, scheduling treatments and follow-up appointments. Support coordinators who work for social service agencies may focus on insurance eligibility and getting approval for patient treatments and care.

What are the key skills and qualifications needed to thrive as a Support Coordinator, and why are they important?

To thrive as a Support Coordinator, you need strong organizational abilities, case management experience, and typically a relevant qualification in social work, disability services, or community services. Familiarity with client management systems, documentation software, and knowledge of relevant legislation such as the NDIS is often required. Excellent communication, empathy, and problem-solving skills help build trust and effectively support clients’ needs. These competencies ensure that clients receive coordinated, high-quality services tailored to their individual goals and circumstances.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as project coordinators, program managers, or operations managers, especially in industries like technology, finance, or healthcare. These roles typically require advanced skills, certifications, and experience, and can offer salaries significantly higher than entry-level coordinator positions.

What would a support coordinator do?

A support coordinator helps individuals access services and resources to meet their needs, often in healthcare, social services, or disability support settings. They assess client needs, develop support plans, coordinate with service providers, and ensure clients receive appropriate assistance, often working with documentation and case management tools.

Do I need a degree to be a support coordinator?

Support coordinators typically do not require a college degree, but relevant certifications, such as a support coordination certification or training in social services, are often necessary. Employers may also value experience and strong communication skills in this role.

What is the role of a support coordinator?

A support coordinator is responsible for helping individuals plan and access services related to health, disability, or social support. They assess client needs, develop support plans, coordinate services, and connect clients with community resources, often working within case management frameworks and using documentation tools. The role requires strong communication skills and knowledge of relevant policies and programs.

What are some common challenges Support Coordinators face when managing multiple client cases simultaneously?

Support Coordinators often manage a high volume of cases, each with unique client needs and varying levels of urgency. Balancing these demands requires strong organizational skills, effective prioritization, and clear communication with clients and service providers. Time management and staying up-to-date with documentation are essential to ensure no client's needs are overlooked. Regular team meetings and collaboration with colleagues can help address complex cases and share strategies for workload management.

What are Support Coordinators?

Support Coordinators are professionals who assist individuals, often those with disabilities or special needs, in accessing and coordinating services and supports. They help clients understand their options, develop support plans, and connect with providers to achieve their goals. Support Coordinators act as advocates, ensuring that people receive the right services at the right time and that their needs are met in a holistic manner. Their work often involves collaboration with families, service providers, and community organizations.
More about Support Coordinator jobs
What are the most commonly searched types of Support jobs in Indiana? The most popular types of Support jobs in Indiana are:
What are popular job titles related to Support Coordinator jobs in Indiana? For Support Coordinator jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Support Coordinator jobs in Indiana look for? The top searched job categories for Support Coordinator jobs in Indiana are:
What cities in Indiana are hiring for Support Coordinator jobs? Cities in Indiana with the most Support Coordinator job openings:
Support Coordinator jobs near you
Infographic showing various Support Coordinator job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,303 per year, or $21.8 per hour.

Support Coordinator

Schneider Geospatial

Indianapolis, IN • On-site, Remote

Full-time

Posted 2 days ago

New

Job description

About Schneider Geospatial 
Schneider Geospatial is a leading PE-backed GovTech SaaS company modernizing how governments serve their communities. Our GIS-based GovTech solutions power over 1,000 local governments across 34 states, reaching more than 32 million citizens annually. We help public agencies streamline parcel management, permitting & licensing, and asset management, making government more transparent, efficient, and citizen focused. 
 

Recognized multiple years as a Great Employer to Work For, we blend a purpose-driven mission with the innovation and agility of a high-growth software company. Schneider Geospatial has also been named to the GovTech 100 for four consecutive years, recognizing the most innovative and impactful companies serving state and local government.


The Schneider Geospatial Support Coordinator serves as a front-line team member providing excellent remote customer service for clients and end users of our SaaS and desktop software products. This role will triage incoming support requests and facilitate communication to ensure customers are receiving an optimal service experience from initial contact to resolution of their support case. 

What you can expect in the role
  • Direct engagement with client organizations and their users related to any technical support cases they have opened with our team.
  • Be on the frontlines of modernizing government organizations with advanced software technologies.
  • Ability to work collaboratively and communicate effectively with team members.
  • Manage customer interactions by telephone, both in response to customer inquiries and through proactive outreach.
Responsibilities
  • Respond to client calls and emails in a timely manner. 
  • Triage, prioritize, and assign customer support cases to qualified Support Specialists.
  • Support case tracking, documentation, and status reporting to clients.
  • Proactively follow-up with customers on support cases waiting on customer responses.
  • Monitor open support cases and assist Support personnel with communication and coordination to resolve cases in a timely manner.
  • Provide direct product end-user support and resolution.
  • Ability to verbally communicate clearly with client over the phone in the English language. 
  • Good written communication and grammar skills (in the English language) are highly important. 
  • Establish active listening, empathy, professionalism, clear verbal communication, appropriate questioning techniques, accurate documentation, and timely follow-up to ensure customer confidence and issue resolution.
Qualifications
  • BA/BS or Certificate in GIS, Geography, MIS, Communications, Business Administration, or a related field; or a relevant combination of education and experience.
  • GIS software experience is preferred.
  • SQL experience is preferred.
  • Strong desire to successfully and enthusiastically support software that is being used to solve customer problems.
  • Experience with local government (county and municipal) operations, especially pertaining to permitting, infrastructure and asset management, land records, or fleet management services, is a strong plus.
  • Experience with Schneider Geospatial's software products is a strong plus.

Successful Support Coordinators will have future opportunities to pursue numerous career paths in our organization, depending on interests and skillset, including business development, project management, consulting, software testing/QA, and product management. 


Equal Opportunity 
Schneider Geospatial is an Equal Opportunity Employer. We welcome candidates from all backgrounds and believe that diversity strengthens our team, fuels innovation, and drives success. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply