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Mobile Support Jobs in Indiana (NOW HIRING)

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Jiffys offers support to the right candidate, including assistance with startup costs & providing Employee discounts on our mobile machanic services from jiffys mobile from our quality mobile ...

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Jiffys offers support to the right candidate, including assistance with startup costs & providing Employee discounts on our mobile machanic services from jiffys mobile from our quality mobile ...

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ShopSafe Delivery Driver

Fort Wayne, IN · On-site

$16.50 - $20.75/hr

It focuses on helping customers when they need convenient, mobile support, including roadside services and dispatching service providers directly to the customer. Jiffys Mobile is the mobile ...

New

Be Seen First

Jiffys offers support to the right candidate, including assistance with startup costs & providing Employee discounts on our mobile machanic services from jiffys mobile from our quality mobile ...

New

Be Seen First

ShopSafe Delivery Driver

Fort Wayne, IN · On-site

$16.50 - $20.75/hr

It focuses on helping customers when they need convenient, mobile support, including roadside services and dispatching service providers directly to the customer. Jiffys Mobile is the mobile ...

New

Be Seen First

ShopSafe Delivery Driver

Fort Wayne, IN · On-site

$16.50 - $20.75/hr

It focuses on helping customers when they need convenient, mobile support, including roadside services and dispatching service providers directly to the customer. Jiffys Mobile is the mobile ...

New

... the Mobile Support Coordinator responsibilities when the Mobile Support Coordinator is outWork with outsource to acquire needed parts.Provide invoicing for inventory Add lines to work orders Pull ...

Mobile Care Operations Driver

Newburgh, IN · On-site

$18.06 - $25.28/hr

As a Mobile Care Operations Driver, you will play a key role in supporting the Care Mobile program-helping bring care, resources, and support directly to vulnerable populations in the community. This ...

Mobile Support * Assistcustomers with transferring contacts, emails, and media. * Provide password resets withappropriate credentialverification. * Activate and configure SIM oreSIMfor device ...

Xfinity Retail Service Associate

Lafayette, IN · On-site

$14.50 - $16/hr

Mobile Support * Assistcustomers with transferring contacts, emails, and media. * Provide password resets withappropriate credentialverification. * Activate and configure SIM oreSIMfor device ...

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Mobile Support information

See Indiana salary details

$11

$17

$24

How much do mobile support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for mobile support in Indiana is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What is mobile support?

Mobile Support refers to the assistance and troubleshooting provided to users of mobile devices such as smartphones and tablets. This support typically includes helping with software issues, connectivity problems, app installations, device setup, and hardware troubleshooting. Mobile Support specialists may assist customers via phone, chat, email, or in-person to resolve technical issues and ensure devices function properly. The goal is to enhance the user experience and minimize downtime caused by mobile device problems.

What are some common challenges faced by mobile support professionals, and how can they be addressed?

Mobile Support professionals often encounter challenges such as troubleshooting diverse device types, managing frequent software updates, and addressing connectivity issues. Staying updated with the latest mobile operating systems and device models is essential for providing effective solutions. Building strong communication skills helps in guiding users through complex technical steps, while collaborating with development and IT teams ensures timely resolution of persistent issues. Proactively documenting solutions and sharing knowledge within the team can also improve efficiency and user satisfaction.

What are the key skills and qualifications needed to thrive as a mobile support specialist, and why are they important?

To thrive as a Mobile Support specialist, you need a strong understanding of mobile operating systems (iOS, Android), troubleshooting techniques, and excellent customer service skills, often supported by relevant IT certifications. Familiarity with mobile device management (MDM) systems, remote diagnostic tools, and ticketing software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver effective support and build user trust. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient support operations in technology-driven environments.

What is the difference between Mobile Support vs Mobile Device Technician?

AspectMobile SupportMobile Device Technician
CertificationsBasic certifications like CompTIA A+ often preferredMore specialized certifications such as Apple Certified iOS Technician or Samsung Certified Technician
Work EnvironmentCustomer service centers, help desks, remote supportRepair shops, service centers, on-site troubleshooting
Job FocusProviding technical support, troubleshooting, and user assistanceDiagnosing and repairing hardware/software issues on mobile devices
Industry UsageCommon in telecom, retail, and tech support sectorsPrimarily in electronics repair and manufacturing industries

Mobile Support roles focus on assisting users with mobile device issues through support channels, while Mobile Device Technicians specialize in repairing and diagnosing hardware problems. Both roles require technical knowledge, but Mobile Support emphasizes customer service and troubleshooting, whereas Mobile Device Technicians focus on hands-on repairs.

What are the most commonly searched types of Support jobs in Indiana?

The most popular types of Support jobs in Indiana are:

What are popular job titles related to Mobile Support jobs in Indiana?

For Mobile Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Mobile Support jobs in Indiana look for?

The top searched job categories for Mobile Support jobs in Indiana are:

What cities in Indiana are hiring for Mobile Support jobs?

Cities in Indiana with the most Mobile Support job openings:

Infographic showing various Mobile Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,798 per year, or $17.7 per hour.

Jiffys assistance - Roadside assistance

Jiffys mobile

Fort Wayne, IN • On-site

$125 - $1.3K/wk

Contractor

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

The pay begins at $22.50 per call For Roadside + additional over milage pay & you keep all tips & Total pay climbs from their.


Jiffys Assistance is seeking an independent and skilled Roadside Assistance contractor to provide emergency vehicle support and customer service. This role requires a versatile individual capable of performing repairs, diagnostics, and various roadside services efficiently while working independently. As a 1099 contractor, you will manage your own schedule and be responsible for your own insurance and taxes. Jiffys offers support to the right candidate, including assistance with startup costs & providing Employee discounts on our mobile machanic services from jiffys mobile from our quality mobile machanics. Once you are selected for an interview. You will download the ShopSafe app & jiffys assistance app and sign up prior to the initial interview as a lot of the testing will be conducted online through those two platforms.

Responsibilities

  • Respond promptly to roadside emergencies including jump starts, lockouts, and fuel delivery
  • Perform tire changes and replacements using appropriate equipment
  • Maintain safety protocols with reflective clothing, gloves, and safety glasses when necessary
  • Provide exceptional customer support and communication during service calls
  • Maintain equipment and document completed service activities accurately
  • Optional delivery tasks such as parts, food, and shopping errands
  • Lift and handle up to seventy-five pounds regularly as part of daily tasks

Required Qualifications

  • Vehicle repair and basic mechanical knowledge
  • Strong customer service and communication skills
  • Experience with emergency response and problem-solving
  • Effective time management and ability to perform all job functions efficiently

Preferred Qualifications

  • No prior experience required; willing to train motivated candidates
  • Ability to perform simple math calculations
  • Valid driver’s license

Company Description

Jiffys Assistance, Jiffys Mobile, and ShopSafe are all parts of one connected company and service ecosystem. Each part handles a different side of the business, but they are designed to work together.

Jiffys Assistance is the roadside assistance and on-demand service side of the company. It focuses on helping customers when they need convenient, mobile support, including roadside services and dispatching service providers directly to the customer.

Jiffys Mobile is the mobile automotive service division. It connects customers with mobile mechanics and other service professionals who can perform repairs, diagnostics, maintenance, and related services at the customer's location instead of requiring the customer to visit a traditional repair shop.

ShopSafe is the technology, marketplace, shopping, delivery, and driver platform that connects everything together. Customers can use ShopSafe to shop for products, buy and sell items, request deliveries, access local services, and connect with Jiffys Assistance or Jiffys Mobile. ShopSafe also provides the operational side for drivers and service providers, including dispatching, job management, delivery opportunities, marketplace listings, and other business tools.

Together, the company is essentially an all-in-one local services, automotive assistance, marketplace, and delivery network. The goal is to let a customer use one connected system to:

Request roadside assistance.

Book a mobile mechanic or automotive service.

Shop from local businesses and stores.

Buy or sell marketplace items.

Have products, food, purchases, or marketplace items delivered.

Connect with independent drivers and service professionals.

Give drivers and mechanics flexible opportunities to choose when they work and which jobs they accept.

Use technology and AI to coordinate customers, workers, dispatching, sales, scheduling, and service delivery.

So rather than treating them as three separate companies, the clearest description is:

Jiffys Assistance | Jiffys Mobile | ShopSafe is one integrated service and technology company combining roadside assistance, mobile automotive services, local commerce, marketplace buying and selling, and on-demand delivery through one connected platform.

ShopSafe serves as the digital marketplace and operating platform, while Jiffys Assistance and Jiffys Mobile provide the service network behind it.