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Mobile Support Jobs in Indiana (NOW HIRING)

Join 2020 Mobile Corp, a Boost Mobile Platinum Retailer! Love smartphones, tech, and helping people ... We believe that when our employees are happy with what they do, the support and satisfaction they ...

Join 2020 Mobile Corp, a Boost Mobile Platinum Retailer! Love smartphones, tech, and helping people ... We believe that when our employees are happy with what they do, the support and satisfaction they ...

Join 2020 Mobile Corp, a Boost Mobile Platinum Retailer! Love smartphones, tech, and helping people ... We believe that when our employees are happy with what they do, the support and satisfaction they ...

Join 2020 Mobile Corp, a Boost Mobile Platinum Retailer! Love smartphones, tech, and helping people ... We believe that when our employees are happy with what they do, the support and satisfaction they ...

Mobile Foreman

Indianapolis, IN · On-site

$32 - $38/hr

The Mobile Foreman has working knowledge of the tools and equipment used to diagnose, troubleshoot ... Provides hands-on support, troubleshooting, and recommendations for repair modifications while ...

Mobile Foreman

Indianapolis, IN · On-site

$32 - $38/hr

The Mobile Foreman has working knowledge of the tools and equipment used to diagnose, troubleshoot ... Provides hands-on support, troubleshooting, and recommendations for repair modifications while ...

We are currently seeking a PRN Mobile Phlebotomist interested in joining a high-growth stage ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

We are currently seeking a PRN Mobile Phlebotomist interested in joining a high-growth stage ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

We are currently seeking a PRN Mobile Phlebotomist interested in joining a high-growth stage ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Your work will support our continued growth and success. Main Responsibilities: Extend functionality of existing software to mobile devices. Migrate existing web frontends to native mobile apps.

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Mobile Support information

See Indiana salary details

$11

$17

$24

How much do mobile support jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for mobile support in Indiana is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What is the difference between Mobile Support vs Mobile Device Technician?

AspectMobile SupportMobile Device Technician
CertificationsBasic certifications like CompTIA A+ often preferredMore specialized certifications such as Apple Certified iOS Technician or Samsung Certified Technician
Work EnvironmentCustomer service centers, help desks, remote supportRepair shops, service centers, on-site troubleshooting
Job FocusProviding technical support, troubleshooting, and user assistanceDiagnosing and repairing hardware/software issues on mobile devices
Industry UsageCommon in telecom, retail, and tech support sectorsPrimarily in electronics repair and manufacturing industries

Mobile Support roles focus on assisting users with mobile device issues through support channels, while Mobile Device Technicians specialize in repairing and diagnosing hardware problems. Both roles require technical knowledge, but Mobile Support emphasizes customer service and troubleshooting, whereas Mobile Device Technicians focus on hands-on repairs.

What is Mobile Support?

Mobile Support refers to the assistance and troubleshooting provided to users of mobile devices such as smartphones and tablets. This support typically includes helping with software issues, connectivity problems, app installations, device setup, and hardware troubleshooting. Mobile Support specialists may assist customers via phone, chat, email, or in-person to resolve technical issues and ensure devices function properly. The goal is to enhance the user experience and minimize downtime caused by mobile device problems.

What are the key skills and qualifications needed to thrive as a Mobile Support specialist, and why are they important?

To thrive as a Mobile Support specialist, you need a strong understanding of mobile operating systems (iOS, Android), troubleshooting techniques, and excellent customer service skills, often supported by relevant IT certifications. Familiarity with mobile device management (MDM) systems, remote diagnostic tools, and ticketing software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver effective support and build user trust. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient support operations in technology-driven environments.

What are some common challenges faced by Mobile Support professionals, and how can they be addressed?

Mobile Support professionals often encounter challenges such as troubleshooting diverse device types, managing frequent software updates, and addressing connectivity issues. Staying updated with the latest mobile operating systems and device models is essential for providing effective solutions. Building strong communication skills helps in guiding users through complex technical steps, while collaborating with development and IT teams ensures timely resolution of persistent issues. Proactively documenting solutions and sharing knowledge within the team can also improve efficiency and user satisfaction.
What are the most commonly searched types of Support jobs in Indiana? The most popular types of Support jobs in Indiana are:
What are popular job titles related to Mobile Support jobs in Indiana? For Mobile Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Mobile Support jobs in Indiana look for? The top searched job categories for Mobile Support jobs in Indiana are:
What cities in Indiana are hiring for Mobile Support jobs? Cities in Indiana with the most Mobile Support job openings:

Mobile Engineer (Intune Engineer )

Argyle Infotech

Elkhart, IN

Other

Posted 10 days ago


Job description

Mobile Engineer (Intune Engineer)

Location(S): Onshore, SI Office: Alpharetta, GA; Charlotte, NC; Chicago, IL; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Denver, CO; Fargo, ND; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Morristown, NJ; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS

Duration: Long term Visa: USC, GC, H1B

Role Summary

Core Role & Responsibilities

Primary Responsibility:

  • Manage mobile devices using Microsoft Intune (MDM/MEM).
  • Must have strong, hands-on Intune experience—not at a beginner or intermediate level.
  • Will manage mobile device policies, enrollments, integrations (e.g., M&A activities), and platform support.
  • Responsible for both iOS and Android device management, including troubleshooting and support.

Strategic Ownership:

  • Develop and execute a mobile device roadmap.
  • This roadmap should align with the organization’s desktop management strategy.
  • Needs to map out the vision for 3–5 years into the future.

Environment Scale:

  • Currently managing ~3,500 mobile devices (approx. 3,200 Android and 300 iOS).
  • This number is expected to grow due to company integrations.
Skills & Experience Required

Mandatory:

  • Minimum 3 years of solid Intune experience, with the ability to clearly speak about configuration, implementation, and troubleshooting.
  • Deep understanding of mobile device management (MDM), particularly using Intune.
  • Should be able to build and present a mobile roadmap.
  • Must know mobile device integration, rollout, and policy enforcement.
  • Ability to clearly explain processes and not just give definitions from memory or AI-enhanced resumes.

Preferred / Nice to Have:

  • Experience with mobile application development (iOS/Android) is a plus, not a requirement.
  • They’re not currently developing mobile apps but may begin to in 2026.
  • Having someone with foundational experience in mobile app dev could be helpful for future expansion.

Manager Notes – Mobile Engineer Role Discussion:

The original requirement included some level of application development. This has now been removed. Application development is only a plus, not a requirement. Candidates should not be positioned as application developers. If we do that, they won’t be chosen.

The focus is on hiring a Mobile Engineer with strong mobile device management experience (Android/iOS). Experience in supporting, configuring, and managing devices is required.

Application developers looking for a change are not a fit. This role is not about developing apps but about device management, compliance, and endpoint support.

The engineer will work on:

  • Endpoint/device management across Android and iOS.
  • Supporting corporate applications on devices.
  • Ensuring compliance with FDA and other regulatory requirements.
  • Handling PHI (Protected Health Information) policies and corporate security.
  • Managing upgrades, updates, and rollouts across devices.

Previous interviews: many candidates were focused on mobile app development, which is not relevant here. Those with limited device management experience were not selected. A few candidates were stronger, but overall, the pool needs to shift more toward device management expertise.

Going forward, sourcing should be focused strictly on Mobile Engineers with hands-on device management background. Application development is optional and only considered an added advantage.