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Mobile Support Jobs in Indiana (NOW HIRING)

We are currently seeking a PRN Mobile Phlebotomist interested in joining a high-growth stage ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

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Mobile Support information

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How much do mobile support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for mobile support in Indiana is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What is the difference between Mobile Support vs Mobile Device Technician?

AspectMobile SupportMobile Device Technician
CertificationsBasic certifications like CompTIA A+ often preferredMore specialized certifications such as Apple Certified iOS Technician or Samsung Certified Technician
Work EnvironmentCustomer service centers, help desks, remote supportRepair shops, service centers, on-site troubleshooting
Job FocusProviding technical support, troubleshooting, and user assistanceDiagnosing and repairing hardware/software issues on mobile devices
Industry UsageCommon in telecom, retail, and tech support sectorsPrimarily in electronics repair and manufacturing industries

Mobile Support roles focus on assisting users with mobile device issues through support channels, while Mobile Device Technicians specialize in repairing and diagnosing hardware problems. Both roles require technical knowledge, but Mobile Support emphasizes customer service and troubleshooting, whereas Mobile Device Technicians focus on hands-on repairs.

What is Mobile Support?

Mobile Support refers to the assistance and troubleshooting provided to users of mobile devices such as smartphones and tablets. This support typically includes helping with software issues, connectivity problems, app installations, device setup, and hardware troubleshooting. Mobile Support specialists may assist customers via phone, chat, email, or in-person to resolve technical issues and ensure devices function properly. The goal is to enhance the user experience and minimize downtime caused by mobile device problems.

What are the key skills and qualifications needed to thrive as a Mobile Support specialist, and why are they important?

To thrive as a Mobile Support specialist, you need a strong understanding of mobile operating systems (iOS, Android), troubleshooting techniques, and excellent customer service skills, often supported by relevant IT certifications. Familiarity with mobile device management (MDM) systems, remote diagnostic tools, and ticketing software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver effective support and build user trust. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient support operations in technology-driven environments.

What are some common challenges faced by Mobile Support professionals, and how can they be addressed?

Mobile Support professionals often encounter challenges such as troubleshooting diverse device types, managing frequent software updates, and addressing connectivity issues. Staying updated with the latest mobile operating systems and device models is essential for providing effective solutions. Building strong communication skills helps in guiding users through complex technical steps, while collaborating with development and IT teams ensures timely resolution of persistent issues. Proactively documenting solutions and sharing knowledge within the team can also improve efficiency and user satisfaction.
What are the most commonly searched types of Support jobs in Indiana? The most popular types of Support jobs in Indiana are:
What are popular job titles related to Mobile Support jobs in Indiana? For Mobile Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Mobile Support jobs in Indiana look for? The top searched job categories for Mobile Support jobs in Indiana are:
What cities in Indiana are hiring for Mobile Support jobs? Cities in Indiana with the most Mobile Support job openings:
Mobile Phlebotomist - PRN

Mobile Phlebotomist - PRN

Getlabs

Indianapolis, IN

$20/hr

Part-time

Posted 11 days ago


Job description

Getlabs is the leading platform for at-home diagnostics.

Healthcare organizations use Getlabs to send mobile phlebotomists to patients' homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.

Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs' mission is to save lives by expanding access to diagnostics for everyone.

About the role:
We are currently seeking a PRN Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision. 

The PRN shift is 5am-1pm, you must be available a minimum of 3 days a week between Monday and Friday.

Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.
At Getlabs, you will:
  • Visit patients in their home or office, drive to and from appointments, drop samples off at patient service centers or laboratories
  • Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy
  • Ability to adapt in a rapid high-growth environment
  • Maintain close communication with the operations and patient experience team during business hours
What we are looking for:
  • Phlebotomy certification from an accredited agency
  • 1 year of phlebotomy experience (mobile phlebotomy experience preferred)
  • Experience processing samples
  • Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT)
  • Proven track record in providing exceptional customer service
  • Strong communication skills; both written and verbal
  • Ability to work independently or in a team environment under minimal supervision
  • Reliable transportation and clean driving record
  • Proof of first shot of Covid-19 Vaccine by 30 days of employment
  • Bonus Qualifications: Fluent in Spanish
We have great benefits to make your life easier so you can focus on what you're best at:
  • W2 employment at $20hr
  • Flexible schedule
  • Mileage reimbursement
  • A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work with colleagues!
The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic we have decided to require vaccination as a condition of employment for any employee who is in contact with patients. 

Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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