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Virtual Library Assistant Jobs in Ohio (NOW HIRING)

... * Assist with identification of cases for case studies, white papers and video library additions ... Ability to effectively work in a "virtual environment" at home or at a centrally located office ...

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Virtual Library Assistant information

See Ohio salary details

$10

$23

$32

How much do virtual library assistant jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for virtual library assistant in Ohio is $23.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.06 per hour, depending on experience, location, and employer.

How does a Virtual Library Assistant typically collaborate with librarians and library patrons in a remote setting?

As a Virtual Library Assistant, you will frequently interact with librarians, library staff, and patrons through digital platforms such as email, chat, and video conferencing. Your responsibilities may include assisting patrons with research requests, troubleshooting access to electronic resources, and supporting librarians in managing digital collections. Communication is key, as you’ll often coordinate with team members to resolve issues or develop new virtual services. Being proactive and responsive helps ensure seamless remote support and a positive experience for all users.

What is the difference between Virtual Library Assistant vs Library Clerk?

AspectVirtual Library AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some roles may prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentRemote, online platformsOn-site in libraries or public facilities
Employer & Industry UsageLibraries, educational institutions, online servicesPublic, academic, or special libraries
Common Search & ComparisonOften compared for customer service and administrative tasksCompared for in-person assistance and clerical duties

The Virtual Library Assistant typically works remotely, handling online customer inquiries, cataloging, and administrative tasks, while the Library Clerk works on-site, assisting patrons directly and managing physical library materials. Both roles support library operations but differ mainly in work environment and daily responsibilities.

What is a Virtual Library Assistant?

A Virtual Library Assistant is a professional who helps library users access resources, answer reference questions, and navigate digital library systems remotely, typically via chat, email, or video call. They assist with catalog searches, digital borrowing, research support, and troubleshooting access to online databases and e-books. This role allows patrons to receive library services without visiting a physical library, making information and resources more accessible to a wider audience.

What are the key skills and qualifications needed to thrive as a Virtual Library Assistant, and why are they important?

To thrive as a Virtual Library Assistant, you need a solid understanding of library science fundamentals, information organization, and customer service, often supported by coursework or experience in library settings. Familiarity with integrated library systems (ILS), digital cataloging tools, and online reference platforms is typically required. Strong communication, problem-solving, and digital literacy skills help you assist users remotely and manage multiple inquiries efficiently. These skills ensure users receive timely, accurate support and that digital resources are managed effectively in a virtual environment.
What are popular job titles related to Virtual Library Assistant jobs in Ohio? For Virtual Library Assistant jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Virtual Library Assistant jobs in Ohio look for? The top searched job categories for Virtual Library Assistant jobs in Ohio are:
What cities in Ohio are hiring for Virtual Library Assistant jobs? Cities in Ohio with the most Virtual Library Assistant job openings:
ASSISTANT BRANCH LIBRARY MANAGER - NORTHWEST

ASSISTANT BRANCH LIBRARY MANAGER - NORTHWEST

Dayton Metro Library

Dayton, OH • On-site

$59K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Dayton Metro Library rating

7.0

Company rating: 7.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Description
The Dayton Metro Library is seeking a full-time Assistant Branch Library Manager for the Northwest Branch Library. The Assistant Branch Library Manager reports to the Branch Library Manager and will serve as the person in charge of the branch frequently. The selected candidate will put together the staff schedules along with handling escalated patron complaints. The ideal candidate will possess strong customer-service skills and a high level of cross-cultural competence. They will also have the ability to build and support the team and will be comfortable with overseeing the daily operations of the branch. If you enjoy helping others, we invite you to apply today!
DML is committed to cultivating environments and a workforce that reflects our community. As such, we encourage everyone to apply. Further, we recognize the importance of language expertise on our team as Dayton was the first city in the United States to earn the status of "Certified Welcoming" city. We encourage applications from individuals that are fluent or proficient in any non-English languages commonly used in Montgomery County including Spanish, Mandarin, French, Korean, Vietnamese, Hindi, Urdu, Russian, Tagalog, Kinyarwanda, Arabic, Turkish, Swahili, and American Sign Language (ASL).
Essential Job Duties
-Assists the Branch Library Manager in establishing and implementing goals and objectives for branch service which support the Library's mission.
-Assists the Branch Library Manager in directing all branch services such as reference assistance, readers' advisory, outreach, circulation, and programming. Assists the Branch Library Manager in ensuring that customer service is a top priority for all branch staff members.
-Assists the Branch Library Manager with hiring, training, supervising, scheduling, coaching, and evaluating employees in assigned branch. Assists with overseeing branch volunteers. Serves as liaison between branch employees and the Branch Library Manager.
-Assists the Branch Library Manager with ensuring the efficient, effective, customer service-oriented delivery of services to branch Library patrons. Maintains a current knowledge of Library operations, policies, and procedures. Demonstrates and models excellent internal and external customer service. A minimum of 10-20% of work time is spent at a public service point.
-Provides input and suggestions to the Branch Library Manager regarding the branch collection and donated materials. Arranges for repair, cancellation, or redistribution of materials as needed.
-Assists the Branch Library Manager in promoting community awareness of the Library and establishes effective communication with community groups, organizations, and individuals.
-Provides input to the Branch Library Manager in preparation of annual budget requests, quarterly, topical, and other reports as requested.
-Answers patrons' reference questions and assists patrons in selecting and locating materials. Assists patrons in the use of computers, personal electronic devices, and Library virtual materials.
-Assists the Branch Library Manager in monitoring branch facility needs. In the absence of the Branch Library Manager, initiates maintenance and repair of branch building, equipment, and grounds in cooperation with the Facilities Director.
-Assists the Branch Library Manager in maintaining a safe and secure facility for staff and patrons in conjunction with the Safety and Protective Services Director.
Requirements
Job Qualifications
-Master's degree in Library and Information Science from an ALA accredited program preferred or an equivalent such degree in education or social work.
Previous supervisory experience preferred.
-Valid driver's license, acceptable motor vehicle record, and continuous insurability required.
-Ability to plan, schedule, and oversee branch operations and personnel.
-Knowledge of professional library principles, theories, concepts, policies, and procedures.
-Knowledge and appreciation of literature, periodicals, web sites, social media, and other electronic media which constitute a diverse, current and relevant collection.
-Ability to develop programs and services to meet community needs.
-Ability to maintain effective relationships with community officials, leaders, organizations, the public and the staff.
-Ability to present information and respond to questions from staff, patrons, and members of the community individually and in a group setting. Ability to deal effectively with confrontational individuals and/or challenging situations.
Work Schedule: Monday: 10:00 AM - 7:00 PM; Tuesday, Wednesday and alternating Friday/Saturdays: 9:00 AM - 6:00 PM; Thursday: 11:00 AM - 8:00 PM *Subject to change*
Compensation and Benefits: The starting salary is $59,399 annually. Benefits include health, dental and vision insurance along with paid time off and OPERS retirement.