East Hartford, CT · On-site
$16/hr
The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will ...
East Hartford, CT · On-site
$16/hr
The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will ...
Monson, MA · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Monson, MA · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Enfield, CT · On-site
$16.94 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Enfield, CT · On-site
$16.94 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
East Longmeadow, MA · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
East Longmeadow, MA · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Palmer, MA · On-site
$14.75 - $20.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Palmer, MA · On-site
$14.75 - $20.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Monson, MA · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Monson, MA · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Hartford, CT · On-site
$20.03/hr
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...
Hartford, CT · On-site
$20.03/hr
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...
Hadley, MA · On-site
$14 - $19.25/hr
As a Customer Service Associate, you'll be the friendly face that welcomes customers, efficiently process sales transactions, and maintain a clean and organized store environment. Your role is ...
Quick apply
Hadley, MA · On-site
$14 - $19.25/hr
As a Customer Service Associate, you'll be the friendly face that welcomes customers, efficiently process sales transactions, and maintain a clean and organized store environment. Your role is ...
Hartford, CT · On-site
$15.75 - $21/hr
Introduction We are looking for a customer-focused Customer Service Agent to provide professional support and help create positive customer experiences. This role is ideal for individuals who enjoy ...
Hartford, CT · On-site
$15.75 - $21/hr
Introduction We are looking for a customer-focused Customer Service Agent to provide professional support and help create positive customer experiences. This role is ideal for individuals who enjoy ...
$16.25 - $22/hr
Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...
Quick apply
$16.25 - $22/hr
Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...
Hartford, CT · On-site
$16.25 - $22/hr
Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...
Quick apply
Hartford, CT · On-site
$16.25 - $22/hr
Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...
Hartford, CT · On-site
$16.25 - $22/hr
Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...
Hartford, CT · On-site
$16.25 - $22/hr
Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...
Monson, MA · On-site
$15 - $17.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Monson, MA · On-site
$15 - $17.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Enfield, CT · On-site
$16.94 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Enfield, CT · On-site
$16.94 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Glastonbury, CT · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Glastonbury, CT · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Manchester, CT · On-site
$14.75 - $20.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Manchester, CT · On-site
$14.75 - $20.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$10.06 - $11.52
3% of jobs
$11.52 - $12.98
9% of jobs
$14.28 is the 25th percentile. Wages below this are outliers.
$12.98 - $14.44
15% of jobs
$14.44 - $15.90
21% of jobs
The median wage is $16.07 / hr.
$15.90 - $17.36
18% of jobs
$18.09 is the 75th percentile. Wages above this are outliers.
$17.36 - $18.82
18% of jobs
$18.82 - $20.27
5% of jobs
$20.27 - $21.73
3% of jobs
$21.73 - $23.19
2% of jobs
$23.19 - $24.65
3% of jobs
$24.65 - $26.11
2% of jobs
$10
$16
$26
To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.
A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.
A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.
The most popular types of Customer Service jobs in Springfield, MA are:
For Virtual Customer Service jobs in Springfield, MA, the most frequently searched job titles are:
The top searched job categories for Virtual Customer Service jobs in Springfield, MA are:
Cities near Springfield, MA with the most Virtual Customer Service job openings:
$16/hr
Other
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Job Summary:
We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
Pay $16/hr
Responsibilities:
