ZipRecruiter

Log In

1

Csr Recruitment Jobs in Springfield, MA (NOW HIRING)

TransCore

Customer Service Representative

Ludlow, MA · On-site

$16.50 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston ...

Skilled Trades Partners

Customer Service Rep

Sturbridge, MA · On-site

$16.50 - $22.50/hr

We are seeking a motivated, organized, and customer-focused Customer Service Representative to ... Customer service, recruiting, or office experience preferred What We Offer * Competitive pay based ...

U-Haul

Customer Service Representative

Chicopee, MA · On-site

$15 - $16/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

New

Crum & Forster

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

Our Customer Service Representatives deliver exceptional service to our callers, which include travelers and our extensive travel advisor community. Interested in this role, but don't have Customer ...

The Rally Group

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...

next page

Showing results 1-20

All JobsCsr Recruitment JobsCsr Recruitment Jobs in Springfield, MA

Csr Recruitment information

See Springfield, MA salary details

$9

$18

$26

How much do csr recruitment jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for csr recruitment in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

How to get into CSR Recruitment jobs?

To enter CSR Recruitment roles, candidates typically need a background in human resources, recruiting, or related fields, along with strong communication and interpersonal skills. Gaining experience through internships or entry-level recruiting positions can be helpful, and familiarity with applicant tracking systems (ATS) and social media platforms can improve job prospects.

How to get into CSR recruitment?

To enter CSR recruitment, candidates typically need a background in human resources, recruiting, or related fields, along with strong communication and interpersonal skills. Gaining experience through internships or entry-level HR roles can be helpful, and understanding corporate social responsibility principles is advantageous. Certifications in HR or recruitment can also improve job prospects.

What is the difference between Csr Recruitment vs Customer Service Representative?

AspectCsr RecruitmentCustomer Service Representative
Primary RoleRecruiting and hiring customer service staffHandling customer inquiries and support
Required SkillsRecruitment, interviewing, HR knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentHR or recruitment departmentsCall centers, retail, service industries
Common CertificationsHR certifications, recruitment trainingCustomer service certifications, communication skills

While Csr Recruitment focuses on hiring customer service staff, Customer Service Representatives directly interact with customers to resolve issues. Both roles require strong communication skills, but their core responsibilities differ significantly in the hiring versus support functions.

Is CSR a good entry level position?

Customer Service Representative (CSR) roles are commonly considered good entry-level positions because they often require minimal prior experience and provide on-the-job training. These roles help develop communication, problem-solving, and customer management skills, making them suitable for individuals starting their careers.

Is customer service representative recruitment a good entry level position?

Customer Service Representative (CSR) recruitment is typically considered a good entry-level position because it requires minimal prior experience and provides skills in communication, problem-solving, and customer interaction. It often offers flexible schedules and opportunities for advancement into supervisory or specialized roles.

What is the customer service representative recruitment process?

The customer service representative recruitment process typically involves submitting an application, participating in interviews to assess communication and problem-solving skills, and completing any required assessments or background checks. Employers may also evaluate familiarity with customer service tools and certifications, such as CRM software or conflict resolution training, before making a hiring decision.

Is Csr Recruitment a good entry level position?

CSR recruitment roles are often suitable for entry-level candidates as they typically require basic communication skills and a customer-focused attitude. These positions may involve training on company policies and customer service tools, making them accessible for those starting their careers. However, the specific requirements can vary by company and industry.

How to get into customer service representative recruitment jobs?

To enter customer service representative recruitment jobs, candidates typically need strong communication and interpersonal skills, along with experience in customer service or sales. A high school diploma or equivalent is usually required, and familiarity with applicant tracking systems (ATS) and interview techniques can be beneficial. Gaining relevant certifications or training in human resources or customer service can improve job prospects.
What are popular job titles related to Csr Recruitment jobs in Springfield, MA? For Csr Recruitment jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Csr Recruitment jobs in Springfield, MA look for? The top searched job categories for Csr Recruitment jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Csr Recruitment jobs? Cities near Springfield, MA with the most Csr Recruitment job openings:
Csr Recruitment jobs near you
Infographic showing various Csr Recruitment job openings in Springfield, MA as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,961 per year, or $18.7 per hour.

Customer Service Representative

TransCore

Ludlow, MA • On-site

$16.50 - $20/hr

Other

Re-posted 2 days ago

TransCore rating

6.5

Company rating: 6.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

132nd of 156 rated electronics manufacturers

Job description

Customer Service Representative

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston, and Saugus, Massachusetts.

Job Summary: Under the direction of the Customer Service Center Supervisors, the Customer Service Representative (CSR) is the primary customer service interface for the E-ZPass MA & PAY BY PLATE MA Program.

Pay Range: $16.50 - 20/hr. based on qualifications and experience.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Responsible for all types of customer account maintenance.
  • Determines the accuracy of account information.
  • Ensures all required information is provided for security, processes payments, and adjustments.
  • Assists customers in understanding the E-ZPass MA & PAY BY PLATE program.
  • Ensures E-ZPass MA & PAY BY PLATE customer service requirements are protected and accounted for in accordance with TransCore and MassDOT's standards of performance.

Additional Duties that May be Required:

  • Assist at other E-ZPass MA facilities.
  • Assist in manning live sign-ups.
  • Assist with phones (inbound/outbound calls).

Required Skills:

  • Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.
  • Minimum of one year of customer service and data entry experience.
  • Adapt quickly, efficiently, and positively to various projects assigned.
  • Works well in a fast-paced, multi-task environment.
  • Must remain professional under every circumstance with customers and staff members.
  • Must maintain a good attendance record.

Education: High school diploma or equivalent preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What TransCore employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply