2

Full Time Customer Service Representative Jobs in Springfield, MA

Be Seen First

Customer Service Representative Location MSC Filtration 198 Freshwater Blvd Enfield, CT 06082 $19.50 an Hour Full Customer Service Representative We are seeking an organized, proactive, and detail ...

New

Customer Service Representative

Manchester, CT · On-site

$16.25 - $22.25/hr

Customer Service Representative One Allied Way Manchester, CT Allied Printing Services, Inc. where ... The Details: Job Type: Full Time Shifts Available: 1st shift (8:00am- 4:00pm) Why You'll Love ...

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

East Granby, CT · On-site

$16 - $21.75/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

next page

Showing results 1-20

Full Time Customer Service Representative information

See Springfield, MA salary details

$9

$18

$26

How much do full time customer service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for full time customer service representative in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A full-time Customer Service Representative typically does not earn $4,000 weekly without additional commissions or bonuses. High-paying roles that can reach this level often involve sales, real estate, or specialized skilled trades that do not require a degree but may need experience or certifications. These roles usually demand strong communication skills, industry knowledge, and sometimes licensing or training.

How many hours does a customer service representative work?

A full-time customer service representative typically works around 40 hours per week, often scheduled during standard business hours. Some roles may require evening, weekend, or shift work depending on the company's hours of operation.

What are Full Time Customer Service Representatives?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are some common challenges Full Time Customer Service Representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What are the key skills and qualifications needed to thrive as a Full Time Customer Service Representative, and why are they important?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

How can I make $2000 a week working from home?

A full-time customer service representative can potentially earn $2000 a week by working overtime, handling high call volumes, or working for companies that offer premium pay for night shifts or specialized skills. Developing strong communication skills, familiarity with customer service tools, and maintaining consistent performance can help increase earnings, but reaching this level typically requires experience and possibly additional certifications or training. Earning this amount consistently from home may also involve supplementing income through multiple roles or freelance customer support work.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as technical support, account management, or client services, with salaries exceeding $70,000 annually. Senior positions or those requiring advanced technical skills and certifications tend to offer higher compensation.
What are the most commonly searched types of Customer Service Representative jobs in Springfield, MA? The most popular types of Customer Service Representative jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Full Time Customer Service Representative jobs? Cities near Springfield, MA with the most Full Time Customer Service Representative job openings:
Customer Service Representative

Customer Service Representative

Circle K Stores, Inc.

South Deerfield, MA • On-site

$16.75 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 20 days ago


Circle K rating

4.9

Company rating: 4.9 out of 10

Based on 1,328 frontline employees who took The Breakroom Quiz

33rd of 48 rated convenience stores


Job description

Store 4707509: 1 Greenfield Rd, S Deerfield, Massachusetts 01373
Shift Availability
Days & Evenings
Time Type
Full time
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great if you have:
  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:
  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Hiring Range: $15.00 to $15.50
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish

What Circle K employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Circle K logo

About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US