ZipRecruiter

Log In

1

Online Customer Service Tech Jobs in Springfield, MA

CVS Health

IT Customer Service Analyst

Hartford, CT · On-site

$21.10 - $44.99/hr

Position Summary As an IT Customer Service Analyst on our team, we are looking for a colleague who can provide high quality, customer focused, distributed computing services and help desk support.

PIP

Customer Support Specialist

East Longmeadow, MA · On-site

$21 - $25/hr

While technology plays a pivotal role in our industry, from print, signs and marketing to online ... PIP is a leading industry provider of printing, signs and marketing services, but we're less ...

Sherwin-Williams

Customer Service Specialist

Northampton, MA · On-site

$17 - $22.50/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Vixxo

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Vixxo is a technology-enabled asset management company that provides facility, intelligent energy ... The Customer Service Representative acts as a liaison between clients and Vixxo to ensure decisions ...

U-Haul

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

U-Haul

Customer Service Representative

West Springfield, MA · On-site

$15 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

next page

Showing results 1-20

All JobsOnline Customer Service Tech JobsOnline Customer Service Tech Jobs in Springfield, MA

Online Customer Service Tech information

See Springfield, MA salary details

$10

$20

$31

How much do online customer service tech jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for online customer service tech in Springfield, MA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.26 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Tech vs Customer Support Specialist?

AspectOnline Customer Service TechCustomer Support Specialist
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; customer service training
Work EnvironmentRemote, online platforms, chat, emailRemote or on-site, call centers, email, chat
Industry UsageTech companies, e-commerce, service providersRetail, telecom, software companies
Common Search IntentTechnical support, troubleshooting, online assistanceCustomer inquiries, issue resolution, product info

The Online Customer Service Tech primarily focuses on technical support and troubleshooting via online channels, often requiring technical certifications. Customer Support Specialists handle general customer inquiries and issue resolution, often in retail or service industries. Both roles are customer-facing but differ in technical complexity and work environment.

What are popular job titles related to Online Customer Service Tech jobs in Springfield, MA?

For Online Customer Service Tech jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Online Customer Service Tech jobs in Springfield, MA look for?

The top searched job categories for Online Customer Service Tech jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Online Customer Service Tech jobs?

Cities near Springfield, MA with the most Online Customer Service Tech job openings:

Online Customer Service Tech jobs near you
Infographic showing various Online Customer Service Tech job openings in Springfield, MA as of June 2026, with employment types broken down into 3% As Needed, 70% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,922 per year, or $20.2 per hour.

Customer Service Representative

Copart, Inc.

Hartford, CT • On-site

$20.03/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 hours ago

Copart rating

6.8

Company rating: 6.8 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

12th of 19 rated auctioneers

Job description

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
  • One year of office support experience in a customer service role preferred
  • High School diploma
  • Excellent customer service skills and attitude
  • Excellent written and verbal skills
  • Proficient with office equipment
  • Attention to detail
  • Problem-solving
  • Computer proficiency - MS Suite
  • Typing speed 45WPM
  • Professional appearance
  • Ability to multi-task in a fast-paced environment
  • Bilingual skills a plus
  • Occasional overtime as needed

Starting Pay $20.03hr
Benefits Summary:
• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Vacation & Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
  • E-verify Participation
  • Right to Work

What Copart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply