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Online Customer Service Tech Jobs in Springfield, MA

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

West Hartford, CT · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Rep

Enfield, CT · On-site

$21 - $23/hr

Customer Service Rep We are seeking a detail-oriented and knowledgeable Customer Service Rep to ... engineers, and technologists support customers to achieve assurance over product quality ...

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

... Customer Service Representative. Travel Insured International is a leading travel insurance ... Because protecting travelers' journeys isn't just our business-it's our promise. Our promise to ...

Customer Service Representative

Agawam, MA · On-site

$16 - $21.75/hr

Customer Service Representative OMG Inc. is a leading manufacturer of fastening products and technologies for the commercial roofing and construction industries worldwide. Headquartered in western ...

Customer Service Representative

Agawam, MA · On-site

$16 - $21.75/hr

Customer Service Representative OMG Inc. is a leading manufacturer of fastening products and technologies for the commercial roofing and construction industries worldwide. Headquartered in western ...

Showing results 41-60

Online Customer Service Tech information

See Springfield, MA salary details

$10

$20

$31

How much do online customer service tech jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for online customer service tech in Springfield, MA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.26 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Tech vs Customer Support Specialist?

AspectOnline Customer Service TechCustomer Support Specialist
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; customer service training
Work EnvironmentRemote, online platforms, chat, emailRemote or on-site, call centers, email, chat
Industry UsageTech companies, e-commerce, service providersRetail, telecom, software companies
Common Search IntentTechnical support, troubleshooting, online assistanceCustomer inquiries, issue resolution, product info

The Online Customer Service Tech primarily focuses on technical support and troubleshooting via online channels, often requiring technical certifications. Customer Support Specialists handle general customer inquiries and issue resolution, often in retail or service industries. Both roles are customer-facing but differ in technical complexity and work environment.

What are popular job titles related to Online Customer Service Tech jobs in Springfield, MA? For Online Customer Service Tech jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Online Customer Service Tech jobs? Cities near Springfield, MA with the most Online Customer Service Tech job openings:
Infographic showing various Online Customer Service Tech job openings in Springfield, MA as of June 2026, with employment types broken down into 3% As Needed, 70% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,922 per year, or $20.2 per hour.

Customer Service Representative

U-Haul

Springfield, MA

$15 - $16/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 27 days ago


U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

148th of 171 rated vehicle equipment hire


Job description

Compensation Range: $15.00 to $16.00 Hourly

Location:

914 Boston Rd, Springfield, Massachusetts 01119 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance &Prescription plans,if eligible
  • Paid holidays, vacation, and sick days,if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental &VisionPlans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.


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