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Hourly Customer Service Representative Jobs in Springfield, MA

U-Haul

Customer Service Representative

Springfield, MA

$15 - $17/hr

Compensation Range: $15.00 to $17.00 Hourly Location: 88 Birnie Ave, Springfield, Massachusetts ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Springfield, MA · On-site

$15 - $17/hr

Compensation Range: $15.00 to $17.00 Hourly Location: 914 Boston Rd, Springfield, Massachusetts ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

West Springfield, MA · On-site

$15 - $17/hr

Compensation Range: $15.00 to $17.00 Hourly Location: 380 Union St, West Springfield, Massachusetts ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Northampton, MA · On-site

$15 - $17/hr

Compensation Range: $15.00 to $17.00 Hourly Location: 227 N King St, Northampton, Massachusetts ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

West Springfield, MA · On-site

$15 - $17/hr

Compensation Range: $15.00 to $17.00 Hourly Location: 380 Union St, West Springfield, Massachusetts ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Springfield, MA · On-site

$15 - $17/hr

Compensation Range: $15.00 to $17.00 Hourly Location: 914 Boston Rd, Springfield, Massachusetts ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

West Springfield, MA · On-site

$15 - $17/hr

Compensation Range: $15.00 to $17.00 Hourly Location: 380 Union St, West Springfield, Massachusetts ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Northampton, MA · On-site

$15 - $17/hr

Compensation Range: $15.00 to $17.00 Hourly Location: 227 N King St, Northampton, Massachusetts ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

West Springfield, MA · On-site

$15 - $17/hr

Compensation Range: $15.00 to $17.00 Hourly Location: 380 Union St, West Springfield, Massachusetts ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Springfield, MA · On-site

$15 - $17/hr

Compensation Range: $15.00 to $17.00 Hourly Location: 88 Birnie Ave, Springfield, Massachusetts ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Northampton, MA · On-site

$15 - $17/hr

Compensation Range: $15.00 to $17.00 Hourly Location: 227 N King St, Northampton, Massachusetts ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Springfield, MA · On-site

$15 - $17/hr

Compensation Range: $15.00 to $17.00 Hourly Location: 914 Boston Rd, Springfield, Massachusetts ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

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All JobsHourly Customer Service Representative JobsHourly Customer Service Representative Jobs in Springfield, MA

Hourly Customer Service Representative information

See Springfield, MA salary details

$9

$18

$26

How much do hourly customer service representative jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for hourly customer service representative in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

What jobs pay 2000 a day?

Hourly Customer Service Representatives typically do not earn $2,000 per day, as their pay is based on hourly rates which usually range from minimum wage to higher-tier wages depending on experience. High-paying jobs that can reach or exceed $2,000 daily often include specialized roles such as consultants, surgeons, or high-level executives, but these are not typical for customer service positions. Achieving such earnings generally requires advanced skills, certifications, or working in high-demand industries with significant experience or commission-based compensation structures.

What are some common challenges Hourly Customer Service Representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What is $25 an hour part time?

An hourly customer service representative earning $25 an hour working part-time typically earns around $25 per hour for fewer hours per week than full-time roles, often ranging from 20 to 30 hours. This pay rate is above the national minimum wage and reflects the skill level and responsibilities involved in customer service positions, which may include communication, problem-solving, and using customer management tools.

What are the key skills and qualifications needed to thrive as an Hourly Customer Service Representative, and why are they important?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What are Hourly Customer Service Representatives?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.

How to make 2000 a week working from home?

An hourly customer service representative can potentially earn $2,000 a week by working full-time hours at a competitive hourly rate, typically around $20 to $25 per hour, and possibly earning bonuses or overtime. Increasing income may also involve developing specialized skills, working for multiple clients, or taking on higher-paying roles within customer service, such as technical support or sales. Consistent high performance and efficient time management are essential for reaching this income level from home.

What job makes $10,000 a month without a degree?

An hourly customer service representative typically does not earn $10,000 a month without additional factors such as high hourly rates, overtime, or working in specialized industries. Most customer service roles pay hourly wages that, even with full-time hours, do not reach that level without significant experience or bonuses. Achieving such income usually requires advanced skills, management positions, or entrepreneurial ventures beyond standard customer service roles.
What are the most commonly searched types of Customer Service Representative jobs in Springfield, MA? The most popular types of Customer Service Representative jobs in Springfield, MA are:
What are popular job titles related to Hourly Customer Service Representative jobs in Springfield, MA? For Hourly Customer Service Representative jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Hourly Customer Service Representative jobs in Springfield, MA look for? The top searched job categories for Hourly Customer Service Representative jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Hourly Customer Service Representative jobs? Cities near Springfield, MA with the most Hourly Customer Service Representative job openings:
Hourly Customer Service Representative jobs near you

Customer Service Representative (CSR)

AV Taxi Rides

Hartford, CT

$18 - $28/hr

Full-time

Medical, Dental, Vision, PTO

Posted 10 days ago

Job description

Job Overview

AV Taxi Rides is seeking a professional and customer-focused Customer Service Representative (CSR) to join our team in Hartford. In this role, you will assist customers with transportation service inquiries, ride scheduling, and general support while helping ensure a positive customer experience.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and in-person interactions
  • Resolve customer concerns and escalate issues when necessary
  • Maintain detailed and accurate customer records
  • Coordinate with dispatch and operations teams to support customer needs
  • Process service requests efficiently and professionally
  • Deliver exceptional customer service in every interaction
Qualifications
  • High school diploma or equivalent required
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving and organizational skills
  • Professional attitude and customer-focused mindset
  • Bilingual (English/Spanish) skills are a plus
Salary Range

$18 – $28 per hour, based on experience and qualifications

Benefits
  • Paid training
  • Paid time off (PTO)
  • Health, dental, and vision insurance eligibility
  • Opportunities for career growth and advancement
  • Employee transportation discounts
  • Stable full-time schedule
  • Supportive team-oriented environment