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Remote Club Customer Service Outfitter Jobs in Springfield, MA

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Hartford, CT · Remote

$17.25 - $22.75/hr

Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

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All JobsClub Customer Service Outfitter JobsRemote Club Customer Service Outfitter JobsRemote Club Customer Service Outfitter Jobs in Springfield, MA

Remote Club Customer Service Outfitter information

See Springfield, MA salary details

$8

$17

$27

How much do remote club customer service outfitter jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote club customer service outfitter in Springfield, MA is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Remote Club Customer Service Outfitter vs Remote Travel Customer Support Agent?

AspectRemote Club Customer Service OutfitterRemote Travel Customer Support Agent
CredentialsCustomer service experience, communication skillsCustomer service experience, communication skills
Work EnvironmentRemote, outdoor or adventure-focused settingsRemote, travel-related industry
Industry UsageOutdoor clubs, adventure companiesTravel agencies, airlines, tour operators
Common Search IntentJobs involving outdoor or adventure servicesJobs in travel and hospitality support

The Remote Club Customer Service Outfitter and Remote Travel Customer Support Agent both require strong customer service skills and remote work capabilities. However, the Outfitter focuses on outdoor or adventure-related services, while the Support Agent is centered around travel and hospitality industries. Their roles differ mainly in industry focus and work environment, but both serve as vital customer support positions in their respective fields.

What are popular job titles related to Remote Club Customer Service Outfitter jobs in Springfield, MA? For Remote Club Customer Service Outfitter jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Club Customer Service Outfitter jobs in Springfield, MA look for? The top searched job categories for Remote Club Customer Service Outfitter jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Club Customer Service Outfitter jobs? Cities near Springfield, MA with the most Remote Club Customer Service Outfitter job openings:
Remote Club Customer Service Outfitter jobs near you
Infographic showing various Remote Club Customer Service Outfitter job openings in Springfield, MA as of July 2026, with employment types broken down into 71% Full Time, 27% Part Time, and 2% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,522 per year, or $17.1 per hour.

Remote Customer Service Specialist

ForgeFit

Hartford, CT • On-site, Remote

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply