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Starbucks Customer Service Remote Jobs in Springfield, MA

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

VOLT

Remote Recruiter

Stafford Springs, CT · On-site +1

$60K - $65K/yr

Volt is immediately hiring an Remote Recruiter - East Coast We are seeking a proactive ... Strong customer service and relationship building skills. * Experience handling employee relations ...

HMG Careers

Remote Sales and Service Advisor

Holyoke, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Fiskdale, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Starbucks Customer Service Remote information

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How much do starbucks customer service remote jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for starbucks customer service remote in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is a Starbucks Customer Service Remote?

A Starbucks Customer Service Remote job involves assisting customers with inquiries, orders, rewards programs, and resolving issues through phone, chat, or email from a remote location. Employees provide high-quality customer support while upholding Starbucks' brand values. This role typically requires strong communication skills, problem-solving abilities, and a reliable internet connection.

What does a typical workday look like for a Starbucks Customer Service Remote?

A typical day in this role involves handling customer inquiries and resolving issues via phone, email, or chat while working from a home office. You’ll assist customers with questions about Starbucks products, store locations, rewards programs, and online orders, documenting interactions in the company’s support system. While most of your tasks are completed independently, you’ll regularly collaborate with team leads and other departments to resolve escalated concerns and meet customer satisfaction goals. This structure provides a clear routine but also requires adaptability to address a variety of customer needs each day. As part of a supportive virtual team, you’ll participate in ongoing training and team meetings to stay connected and informed.

What are the key skills and qualifications needed to thrive in the Starbucks Customer Service Remote position?

To thrive as a Starbucks Customer Service Remote representative, you need strong interpersonal communication skills, problem-solving abilities, and prior experience in customer support or a related field. Familiarity with call center software, CRM platforms, and Starbucks-specific systems is commonly required, though most employers provide on-the-job training. Outstanding candidates demonstrate empathy, patience, and a positive attitude when assisting customers remotely. These skills ensure high-quality, consistent service delivery and help maintain Starbucks’ reputation for exceptional customer experiences even in a virtual environment.

Does Starbucks hire remote workers?

Starbucks Customer Service roles are typically in-store positions and are not offered as remote jobs. However, some corporate or support roles within Starbucks may be available remotely, depending on the company's current staffing needs and policies. Candidates should review specific job postings for remote work options and requirements.

What are popular job titles related to Starbucks Customer Service Remote jobs in Springfield, MA?

For Starbucks Customer Service Remote jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Starbucks Customer Service Remote jobs in Springfield, MA look for?

The top searched job categories for Starbucks Customer Service Remote jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Starbucks Customer Service Remote jobs?

Cities near Springfield, MA with the most Starbucks Customer Service Remote job openings:

Starbucks Customer Service Remote jobs near you
Infographic showing various Starbucks Customer Service Remote job openings in Springfield, MA as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,961 per year, or $18.7 per hour.

Remote Customer Service Specialist

ForgeFit

Hartford, CT • On-site, Remote

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply