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Starbucks Customer Service Jobs (NOW HIRING)

Albertsons

Assistant Starbucks Manager

Frisco, TX · On-site

Customer Service * Deliver exceptional customer service and create a welcoming Starbucks experience. * Build positive relationships with customers through friendly, professional interactions.

Albertsons

Assistant Starbucks Manager

Frisco, TX · On-site

Customer Service * Deliver exceptional customer service and create a welcoming Starbucks experience. * Build positive relationships with customers through friendly, professional interactions.

Albertsons

Assistant Starbucks Manager

Frisco, TX

Customer Service * Deliver exceptional customer service and create a welcoming Starbucks experience. * Build positive relationships with customers through friendly, professional interactions.

Starbucks - Siren Health

Shift Leader

Silverdale, WA

$19/hr

Deliver exceptional customer service while modeling Starbucks' customer-first philosophy. * Resolve customer concerns professionally and promptly. * Ensure beverage and food quality standards are ...

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Macy's

Manager, Starbucks - Fresno Fashion Fair

Fresno, CA · On-site

$49K - $82K/yr

Deliver exceptional customer service by modeling Starbucks customer connection standards and Macy's service expectations. * Ensure consistent preparation, presentation, and merchandising of all food ...

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Starbucks Customer Service information

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How much do starbucks customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for starbucks customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does Starbucks pay $25 an hour?

Starbucks customer service roles typically pay less than $25 an hour, with starting wages often around minimum wage or slightly above, depending on location and experience. Higher pay rates may be available for supervisory or specialized positions, but $25 an hour is not common for entry-level customer service jobs at Starbucks.

Is it difficult to get hired at Starbucks?

Getting hired as a Starbucks customer service associate typically involves submitting an application online or in-store, followed by an interview process. The company looks for friendly, customer-oriented individuals, and previous experience is not always required. Competition can vary depending on location and time of year, but the hiring process is generally straightforward for qualified candidates.

Does Starbucks have remote employees?

Starbucks customer service roles are primarily in-store positions requiring physical presence at store locations. While some corporate or administrative roles at Starbucks may be remote, customer service jobs typically involve working on-site to assist customers directly.

What are some common challenges faced by Starbucks Customer Service team members, and how can they be managed?

Starbucks Customer Service team members often encounter high volumes of customers during peak hours, which can be challenging to manage while maintaining friendly and accurate service. Balancing multiple orders, adapting to sudden changes, and handling customer concerns require strong organizational and communication skills. Most team members find that staying positive, working collaboratively with coworkers, and being proactive in problem-solving helps them succeed in these situations. Starbucks provides comprehensive training and support, ensuring employees feel prepared to handle busy shifts and deliver outstanding customer service.

What are the key skills and qualifications needed to thrive in the Starbucks Customer Service position, and why are they important?

To excel in Starbucks Customer Service, you need strong interpersonal skills, basic math ability, and familiarity with food safety guidelines, usually supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems and knowledge of Starbucks recipes and product standards are commonly required. Exceptional teamwork, multitasking, and conflict resolution skills help individuals stand out in a busy café environment. These abilities ensure excellent customer experiences and efficient store operations in a fast-paced setting.

What is a Starbucks Customer Service job?

A Starbucks Customer Service job involves assisting customers with their inquiries, resolving complaints, and ensuring a positive experience at the store or through customer support channels. Employees in this role handle orders, process payments, and provide product recommendations. They are responsible for maintaining Starbucks' customer service standards by being friendly, efficient, and knowledgeable about menu items. Additionally, they may assist with store operations, including restocking and cleaning. Strong communication and problem-solving skills are essential for this role.

Does Starbucks really pay $30 an hour?

Starbucks customer service roles typically do not pay $30 an hour; the average hourly wage is generally lower, around minimum wage or slightly above, depending on location and experience. High-paying positions or specialized roles may offer higher wages, but $30 an hour is uncommon for standard customer service jobs at Starbucks.
More about Starbucks Customer Service jobs
What cities are hiring for Starbucks Customer Service jobs? Cities with the most Starbucks Customer Service job openings:
What are the most commonly searched types of Starbucks Customer Service jobs? The most popular types of Starbucks Customer Service jobs are:
What states have the most Starbucks Customer Service jobs? States with the most job openings for Starbucks Customer Service jobs include:
What job categories do people searching Starbucks Customer Service jobs look for? The top searched job categories for Starbucks Customer Service jobs are:
Starbucks Customer Service jobs near you
Infographic showing various Starbucks Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Assistant Starbucks Manager

Assistant Starbucks Manager

Albertsons

Frisco, TX • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 17 days ago

Albertsons rating

5.8

Company rating: 5.8 out of 10

Based on 1,148 frontline employees who took The Breakroom Quiz

61st of 121 rated grocery stores

Job description


Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.
Position Summary
The Assistant Starbucks Manager supports the Starbucks Manager in overseeing all aspects of the in-store Starbucks licensed kiosk operation, including customer service, beverage quality, food safety, merchandising, labor management, inventory control, and partner development. This position helps ensure Starbucks brand standards and company expectations are consistently met while delivering an exceptional customer experience and achieving department performance goals.
Key Responsibilities Department Operations
  • Assist in managing the day-to-day operations of the Starbucks department.
  • Ensure Starbucks recipes, beverage standards, and operational procedures are consistently followed.
  • Monitor product availability, ordering, receiving, and inventory levels.
  • Support execution of promotional programs, seasonal launches, and merchandising initiatives.
  • Maintain clean, organized, and fully stocked workstations and customer areas.
  • Ensure operational readiness throughout all business hours.
Customer Service
  • Deliver exceptional customer service and create a welcoming Starbucks experience.
  • Build positive relationships with customers through friendly, professional interactions.
  • Resolve customer concerns and service issues promptly and professionally.
  • Promote Starbucks products, seasonal beverages, and food offerings.
  • Foster a customer-first culture among all department associates.
Leadership & Team Development
  • Assist with recruiting, onboarding, training, and developing Starbucks associates.
  • Provide daily direction, coaching, and support to department team members.
  • Help establish performance expectations and accountability standards.
  • Support associate engagement and recognition initiatives.
  • Lead by example through professionalism, teamwork, and outstanding service.
Product Quality & Food Safety
  • Ensure beverages and food items are prepared according to Starbucks standards.
  • Monitor product quality, freshness, and presentation.
  • Maintain compliance with food safety, sanitation, and safety regulations.
  • Ensure cleaning routines, temperature logs, and food safety procedures are completed accurately.
  • Support department readiness for audits, inspections, and quality reviews.
Inventory & Merchandising
  • Assist in managing inventory levels to ensure product availability while reducing waste.
  • Support ordering and receiving processes in accordance with department needs.
  • Monitor product rotation and storage procedures.
  • Verify pricing, signage, and promotional materials are accurate and current.
  • Support merchandising efforts to drive sales and enhance the customer experience.
Financial Performance
  • Assist in achieving department sales, labor, profitability, and customer satisfaction goals.
  • Monitor waste and support shrink reduction initiatives.
  • Help manage labor productivity and scheduling efficiencies.
  • Review department performance metrics and assist with action planning.
  • Support cost control initiatives and operational efficiency efforts.
Qualifications Preferred Experience
  • Previous Starbucks, coffee shop, food service, or retail experience preferred.
  • Prior supervisory, lead, or management experience preferred.
  • Knowledge of beverage preparation, food safety, and retail operations preferred.
Knowledge & Skills
  • Exceptional customer service and communication skills.
  • Ability to lead, coach, and motivate a team.
  • Strong organizational and time management skills.
  • Ability to multitask in a fast-paced environment.
  • Knowledge of food safety and sanitation practices.
  • Strong problem-solving and decision-making abilities.
  • Basic math and computer proficiency.
Physical Requirements
  • Ability to stand and walk for extended periods.
  • Ability to lift, carry, push, and pull up to 50 pounds with or without reasonable accommodation.
  • Frequent bending, reaching, twisting, and repetitive hand movements.
  • Ability to work around hot equipment and beverage preparation stations.
  • Ability to safely operate espresso machines, grinders, blenders, and related equipment.
Work Environment
  • Fast-paced retail grocery and café environment.
  • Frequent interaction with customers and associates.
  • Exposure to hot beverages, food preparation equipment, and refrigerated products.
  • Flexible schedule including mornings, evenings, weekends, and holidays.
Success Factors
  • Delivers an outstanding Starbucks customer experience.
  • Maintains Starbucks beverage quality and operational standards.
  • Supports achievement of sales, labor, and profitability goals.
  • Develops a knowledgeable, engaged, and customer-focused team.
  • Demonstrates leadership, accountability, and operational excellence.

We also provide a variety of benefits including:
  • Competitive wages paid weekly

• Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video: ACI Values
About Us
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

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