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Starbucks Customer Service Jobs (NOW HIRING)

Albertsons

Assistant Starbucks Manager

Duncanville, TX · On-site

Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service ... Job Summary The Assistant Starbucks Manager supports the Starbucks Manager in overseeing the daily ...

Albertsons

Assistant Starbucks Manager

Duncanville, TX · On-site

Key Responsibilities Customer Service * Deliver exceptional customer service and uphold Starbucks customer experience standards. * Greet and assist customers in a friendly, professional, and timely ...

Albertsons

Assistant Starbucks Manager

Duncanville, TX · On-site

Key Responsibilities Customer Service * Deliver exceptional customer service and uphold Starbucks customer experience standards. * Greet and assist customers in a friendly, professional, and timely ...

Starbucks - Siren Health

Shift Leader

Silverdale, WA

$19/hr

Deliver exceptional customer service while modeling Starbucks' customer-first philosophy. * Resolve customer concerns professionally and promptly. * Ensure beverage and food quality standards are ...

Macy's

Manager, Starbucks - Christiana

Edison, NJ

$49K - $82K/yr

Deliver exceptional customer service by modeling Starbucks customer connection standards and Macy's service expectations. * Ensure consistent preparation, presentation, and merchandising of all food ...

Macy's

Manager, Starbucks - Christiana

Edison, NJ · On-site

$49K - $82K/yr

Deliver exceptional customer service by modeling Starbucks customer connection standards and Macy's service expectations. * Ensure consistent preparation, presentation, and merchandising of all food ...

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How much do starbucks customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for starbucks customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Starbucks Customer Service team members, and how can they be managed?

Starbucks Customer Service team members often encounter high volumes of customers during peak hours, which can be challenging to manage while maintaining friendly and accurate service. Balancing multiple orders, adapting to sudden changes, and handling customer concerns require strong organizational and communication skills. Most team members find that staying positive, working collaboratively with coworkers, and being proactive in problem-solving helps them succeed in these situations. Starbucks provides comprehensive training and support, ensuring employees feel prepared to handle busy shifts and deliver outstanding customer service.

What are the key skills and qualifications needed to thrive in Starbucks Customer Service, and why are they important?

To excel in Starbucks Customer Service, you need strong interpersonal skills, basic math ability, and familiarity with food safety guidelines, usually supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems and knowledge of Starbucks recipes and product standards are commonly required. Exceptional teamwork, multitasking, and conflict resolution skills help individuals stand out in a busy café environment. These abilities ensure excellent customer experiences and efficient store operations in a fast-paced setting.

What is a Starbucks Customer Service?

A Starbucks Customer Service job involves assisting customers with their inquiries, resolving complaints, and ensuring a positive experience at the store or through customer support channels. Employees in this role handle orders, process payments, and provide product recommendations. They are responsible for maintaining Starbucks' customer service standards by being friendly, efficient, and knowledgeable about menu items. Additionally, they may assist with store operations, including restocking and cleaning. Strong communication and problem-solving skills are essential for this role.

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Starbucks Customer Service jobs near you
Infographic showing various Starbucks Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Assistant Starbucks Manager

Albertsons

Duncanville, TX • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 4 days ago

Albertsons rating

5.9

Company rating: 5.9 out of 10

Based on 1,155 frontline employees who took The Breakroom Quiz

65th of 122 rated grocery stores

Job description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.


Job Summary

The Assistant Starbucks Manager supports the Starbucks Manager in overseeing the daily operations of the licensed Starbucks location within the store. This position is responsible for helping drive sales, delivering exceptional customer service, maintaining Starbucks brand standards, ensuring food safety compliance, and developing a high-performing team. The Assistant Starbucks Manager provides leadership and operational support while helping create a welcoming environment for both customers and associates.

Key Responsibilities Customer Service
  • Deliver exceptional customer service and uphold Starbucks customer experience standards.
  • Greet and assist customers in a friendly, professional, and timely manner.
  • Resolve customer concerns and service issues promptly and effectively.
  • Promote beverage, food, and seasonal offerings to enhance the customer experience.
  • Foster a customer-first culture through positive interaction and engagement.
Department Operations
  • Assist in overseeing daily operations of the Starbucks department.
  • Ensure beverage and food preparation standards are consistently followed.
  • Monitor department conditions, cleanliness, organization, and presentation.
  • Ensure all products are properly stocked, displayed, and available for customers.
  • Support execution of promotions, product launches, and seasonal programs.
Product Quality & Food Safety
  • Maintain Starbucks quality standards for all beverages and food products.
  • Ensure recipes, portioning, and presentation standards are followed.
  • Monitor product freshness, rotation, and expiration dates.
  • Maintain compliance with food safety, sanitation, and health department regulations.
  • Ensure equipment is cleaned, maintained, and operating properly.
Inventory & Financial Management
  • Assist with ordering, inventory control, and supply management.
  • Monitor inventory levels and reduce waste through effective product management.
  • Help control labor and operating expenses.
  • Verify pricing accuracy and promotional compliance.
  • Support achievement of sales, profitability, and productivity goals.
Leadership & Team Development
  • Assist with training, coaching, and developing Starbucks associates.
  • Provide daily direction and support to team members.
  • Promote a culture of accountability, teamwork, and outstanding customer service.
  • Assist with scheduling and staffing to meet business needs.
  • Serve as acting department leader in the Starbucks Manager’s absence.
  • Recognize and encourage associate growth and development opportunities.
Safety & Compliance
  • Ensure compliance with Starbucks licensing requirements and company policies.
  • Follow all food safety, sanitation, and workplace safety standards.
  • Maintain a safe environment for customers and associates.
  • Address safety concerns and equipment issues promptly.
  • Ensure compliance with OSHA and company safety requirements.

We also provide a variety of benefits including:

  • Competitive wages paid weekly
· Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve


Our Values – Click below to view video: ACI Values

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