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Remote Chewy Com Customer Service Jobs in Springfield, MA

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

HMG Careers

Remote Sales and Service Advisor

Holyoke, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Hartford, CT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

All JobsChewy Com Customer Service JobsRemote Chewy Com Customer Service JobsRemote Chewy Com Customer Service Jobs in Springfield, MA

Remote Chewy Com Customer Service information

See Springfield, MA salary details

$24.4K

$57.8K

$100.6K

How much do remote chewy com customer service jobs pay per year?

As of Aug 3, 2026, the average yearly pay for remote chewy com customer service in Springfield, MA is $57,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $69,800.00 per year, depending on experience, location, and employer.

What is the difference between Remote Chewy Com Customer Service vs Remote Pet Care Specialist?

AspectRemote Chewy Com Customer ServiceRemote Pet Care Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; pet care knowledge or experience
Work EnvironmentHome-based customer support for online pet retailerHome-based support providing pet advice and assistance
Employer & IndustryChewy, e-commerce pet supply industryVarious pet care companies, veterinary support, or pet brands
Job FocusHandling customer inquiries, order issues, and product questionsProviding pet health advice, product recommendations, and support

While both roles are remote and involve supporting pet-related products, Remote Chewy Com Customer Service focuses on customer support for an online retailer, whereas Remote Pet Care Specialist emphasizes providing pet health and care advice. The roles share similar credentials but differ in their primary focus and employer industry.

What job categories do people searching Remote Chewy Com Customer Service jobs in Springfield, MA look for? The top searched job categories for Remote Chewy Com Customer Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Chewy Com Customer Service jobs? Cities near Springfield, MA with the most Remote Chewy Com Customer Service job openings:
Remote Chewy Com Customer Service jobs near you
Infographic showing various Remote Chewy Com Customer Service job openings in Springfield, MA as of July 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $57,795 per year, or $27.8 per hour.

Remote Customer Service Specialist

ForgeFit

Hartford, CT • On-site, Remote

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply