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Remote Flexible Customer Service Jobs in Springfield, MA

InsuraTec

Sales Representative (Remote)

Hartford, CT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Achieve balance with our flexible hours. Qualifications: * Entry-Level Friendly : No prior ...

InsuraTec

Sales Representative (Remote)

Chicopee, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Achieve balance with our flexible hours. Qualifications: * Entry-Level Friendly : No prior ...

InsuraTec

Sales Representative (Remote)

Holyoke, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Achieve balance with our flexible hours. Qualifications: * Entry-Level Friendly : No prior ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

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All JobsCustomer Service JobsRemote Flexible Customer Service JobsRemote Flexible Customer Service Jobs in Springfield, MA

Remote Flexible Customer Service information

See Springfield, MA salary details

$9

$18

$26

How much do remote flexible customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote flexible customer service in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Remote Flexible Customer Service vs Remote Flexible Call Center Representative?

AspectRemote Flexible Customer ServiceRemote Flexible Call Center Representative
CredentialsCustomer service experience, communication skillsCustomer service experience, communication skills
Work EnvironmentHome-based, flexible hours, independentHome-based, often shift-based, team environment
Industry UsageRetail, tech, healthcare, various sectorsTelecommunications, tech support, sales

Remote Flexible Customer Service and Remote Flexible Call Center Representative roles both involve assisting customers remotely with a focus on communication skills and experience. Customer Service roles tend to be more independent and versatile across industries, while Call Center Representatives often work in structured environments with shift schedules, primarily in telecom and tech support sectors. Both roles are suitable for remote work and require strong interpersonal skills.

What are the most commonly searched types of Remote Customer Service jobs in Springfield, MA? The most popular types of Remote Customer Service jobs in Springfield, MA are:
What job categories do people searching Remote Flexible Customer Service jobs in Springfield, MA look for? The top searched job categories for Remote Flexible Customer Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Flexible Customer Service jobs? Cities near Springfield, MA with the most Remote Flexible Customer Service job openings:
Remote Flexible Customer Service jobs near you
Infographic showing various Remote Flexible Customer Service job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,961 per year, or $18.7 per hour.

Remote Customer Service Representative (Connecticut Residents Only)

Expivia Interaction Marketing Group Inc.

Hartford, CT • Remote

Full-time

Medical

Posted 23 days ago

Job description

Salary: $18 - $19.50

Remote Customer Service Representative

Remote | Connecticut Residents Only

Pay: $18.00$19.50 per hour
Schedule: Full-Time | Monday Friday | 8:30 AM 5:00 PM

No Cold Calling No Sales Paid Training

100% Remote

Connecticut Residents Only


Work From Home. Help Others. Grow With Expivia.

At Expivia Interaction Marketing Group, our people are the heart of our success. We're committed to providing the training, support, and opportunities our employees need to grow while delivering exceptional customer experiences every day.


We're looking for customer-focused professionals who reside in Connecticut to join our growing remote team. If you enjoy helping others, solving problems, and making a difference every day, we'd love to hear from you.


Why You'll Love Working at Expivia

100% Remote Position
Competitive Pay: $18.00$19.50 per hour
Paid Training from Day One
Health Insurance Available
Paid Holidays
Supportive Leadership & Team Environment
Ongoing Coaching & Development
Career Growth Opportunities


What You'll Do

As a Customer Service Representative, you'll be the first point of contact for individuals seeking information and assistance. Every interaction is an opportunity to provide exceptional service while helping people connect with important community resources.


Your responsibilities will include:

  • Professionally answer inbound customer inquiries.
  • Listen carefully to understand each customer's needs.
  • Provide accurate information and connect customers with available community resources.
  • Research programs and services to best assist callers.
  • Accurately document customer interactions.
  • Maintain confidentiality while following company procedures.
  • Deliver an outstanding customer experience on every interaction.


What We're Looking For

We're looking for people who are:

  • Passionate about helping others.
  • Excellent communicators and active listeners.
  • Patient, empathetic, and solution-oriented.
  • Comfortable using multiple computer applications.
  • Dependable, organized, and detail-oriented.
  • Self-motivated and successful working remotely.


Minimum Qualifications

  • High School Diploma or GED required.
  • Must currently reside in the state of Connecticut.
  • Previous customer service, call center, healthcare, human services, social services, or related experience preferred.
  • Strong computer and data entry skills.
  • Excellent verbal and written communication skills.
  • Reliable high-speed internet and a dedicated, distraction-free home workspace.


Ready to Join Expivia?

If you're looking for more than just a jobif you're looking for an opportunity to make a difference while building a career with a company that values its employeeswe'd love to meet you.


Apply today and start your next chapter with Expivia Interaction Marketing Group.