Customer Service Associate
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Bloomfield, CT · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Bloomfield, CT · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Springfield, MA · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Springfield, MA · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Hartford, CT · On-site
$34K - $39K/yr
We are seeking a motivated and customer-focused Customer Service Agent to join our growing team in Hartford, CT. In this role, you will serve as the primary point of contact for customers, providing ...
Hartford, CT · On-site
$34K - $39K/yr
We are seeking a motivated and customer-focused Customer Service Agent to join our growing team in Hartford, CT. In this role, you will serve as the primary point of contact for customers, providing ...
Enfield, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Enfield, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
West Hartford, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
West Hartford, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
CT · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
CT · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
West Hartford, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
West Hartford, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Bloomfield, CT · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Bloomfield, CT · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Hartford, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Hartford, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Springfield, MA · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Springfield, MA · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Windsor, CT · On-site
$16 - $21.75/hr
The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support. This role engages directly with walk-in customers ...
Windsor, CT · On-site
$16 - $21.75/hr
The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support. This role engages directly with walk-in customers ...
Simsbury, CT · On-site
$17/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
Simsbury, CT · On-site
$17/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
Enfield, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Enfield, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Hartford, CT · On-site
$16.25 - $22/hr
The Customer Service Representative acts as a liaison between clients and Vixxo to ensure decisions regarding the account demonstrate we have a thorough understanding of their organization. We are ...
Hartford, CT · On-site
$16.25 - $22/hr
The Customer Service Representative acts as a liaison between clients and Vixxo to ensure decisions regarding the account demonstrate we have a thorough understanding of their organization. We are ...
Enfield, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Enfield, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Chicopee, MA · On-site
$20 - $25/hr
Overview We are looking for a motivated and customer-focused Customer Service Representative to join our team. In this role, you'll serve as a key point of contact for customers, handling service ...
Chicopee, MA · On-site
$20 - $25/hr
Overview We are looking for a motivated and customer-focused Customer Service Representative to join our team. In this role, you'll serve as a key point of contact for customers, handling service ...
CT · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
CT · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Springfield, MA · On-site
$15/hr
Customer Service Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly store.
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Springfield, MA · On-site
$15/hr
Customer Service Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly store.
Hartford, CT · On-site
$16.25 - $22/hr
Role Description This is a full-time, on-site Entry-Level Customer Service role located in Hartford, CT. The role involves providing exceptional customer support by addressing inquiries and resolving ...
Hartford, CT · On-site
$16.25 - $22/hr
Role Description This is a full-time, on-site Entry-Level Customer Service role located in Hartford, CT. The role involves providing exceptional customer support by addressing inquiries and resolving ...
$10.06 - $11.52
3% of jobs
$11.52 - $12.98
9% of jobs
$14.28 is the 25th percentile. Wages below this are outliers.
$12.98 - $14.44
15% of jobs
$14.44 - $15.90
21% of jobs
The median wage is $16.07 / hr.
$15.90 - $17.36
18% of jobs
$18.09 is the 75th percentile. Wages above this are outliers.
$17.36 - $18.82
18% of jobs
$18.82 - $20.27
5% of jobs
$20.27 - $21.73
3% of jobs
$21.73 - $23.19
2% of jobs
$23.19 - $24.65
3% of jobs
$24.65 - $26.11
2% of jobs
$10
$16
$26
A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.
A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.
To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.
The most popular types of Customer Service jobs in Springfield, MA are:
For Virtual Customer Service jobs in Springfield, MA, the most frequently searched job titles are:
The top searched job categories for Virtual Customer Service jobs in Springfield, MA are:
Cities near Springfield, MA with the most Virtual Customer Service job openings:

5.5
Based on 2,228 frontline employees who took The Breakroom Quiz
97th of 113 rated pharmacies
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Pharmaceutical and medicine manufacturing, retail and software development
51 - 200 Employees
Deerfield, IL, US