Broad Brook, CT · On-site
$15 - $20.25/hr
Position Summary: The Customer Service Representative (CSR) serves as the first point of contact for our customers. This role is responsible for handling inbound calls, scheduling service ...
Broad Brook, CT · On-site
$15 - $20.25/hr
Position Summary: The Customer Service Representative (CSR) serves as the first point of contact for our customers. This role is responsible for handling inbound calls, scheduling service ...
Agawam, MA · On-site
$20 - $25/hr
Customer Service Representative At Waltham Pest Services, our Customer Service Representatives are often the first connection customers make with our team--and that makes this role incredibly ...
Agawam, MA · On-site
$20 - $25/hr
Customer Service Representative At Waltham Pest Services, our Customer Service Representatives are often the first connection customers make with our team--and that makes this role incredibly ...
Simsbury, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Simsbury, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Agawam, MA · On-site
$20 - $25/hr
Customer Service Representative At Waltham Pest Services, our Customer Service Representatives are often the first connection customers make with our team--and that makes this role incredibly ...
Agawam, MA · On-site
$20 - $25/hr
Customer Service Representative At Waltham Pest Services, our Customer Service Representatives are often the first connection customers make with our team--and that makes this role incredibly ...
Hartford, CT · On-site
$15.75 - $21/hr
Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and ...
Hartford, CT · On-site
$15.75 - $21/hr
Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and ...
Enfield, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Enfield, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Monson, MA · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Monson, MA · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Springfield, MA · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Springfield, MA · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Enfield, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Enfield, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Ludlow, MA · On-site
$16.50 - $20/hr
Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston ...
Ludlow, MA · On-site
$16.50 - $20/hr
Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston ...
Hartford, CT · On-site
$16.25 - $22/hr
The Customer Service Representative acts as a liaison between clients and Vixxo to ensure decisions regarding the account demonstrate we have a thorough understanding of their organization. We are ...
Hartford, CT · On-site
$16.25 - $22/hr
The Customer Service Representative acts as a liaison between clients and Vixxo to ensure decisions regarding the account demonstrate we have a thorough understanding of their organization. We are ...
Hartford, CT · On-site
Our comprehensive and data-driven virtual health platform is designed to help people, providers ... Customer Service - Escalations team member's primary responsibilities include:? * Handling ...
Hartford, CT · On-site
Our comprehensive and data-driven virtual health platform is designed to help people, providers ... Customer Service - Escalations team member's primary responsibilities include:? * Handling ...
$16 - $21.75/hr
The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support. This role engages directly with walk-in customers ...
$16 - $21.75/hr
The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support. This role engages directly with walk-in customers ...
$16.25 - $22/hr
The Customer Service Representative acts as a liaison between clients and Vixxo to ensure decisions regarding the account demonstrate we have a thorough understanding of their organization. We are ...
$16.25 - $22/hr
The Customer Service Representative acts as a liaison between clients and Vixxo to ensure decisions regarding the account demonstrate we have a thorough understanding of their organization. We are ...
Enfield, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Enfield, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Hadley, MA · On-site
$14 - $19.25/hr
As a Customer Service Associate, you'll be the friendly face that welcomes customers, efficiently process sales transactions, and maintain a clean and organized store environment. Your role is ...
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Hadley, MA · On-site
$14 - $19.25/hr
As a Customer Service Associate, you'll be the friendly face that welcomes customers, efficiently process sales transactions, and maintain a clean and organized store environment. Your role is ...
Monson, MA · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Monson, MA · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Enfield, CT · On-site
$16.94 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Enfield, CT · On-site
$16.94 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$10.06 - $11.52
3% of jobs
$11.52 - $12.98
9% of jobs
$14.28 is the 25th percentile. Wages below this are outliers.
$12.98 - $14.44
15% of jobs
$14.44 - $15.90
21% of jobs
The median wage is $16.07 / hr.
$15.90 - $17.36
18% of jobs
$18.09 is the 75th percentile. Wages above this are outliers.
$17.36 - $18.82
18% of jobs
$18.82 - $20.27
5% of jobs
$20.27 - $21.73
3% of jobs
$21.73 - $23.19
2% of jobs
$23.19 - $24.65
3% of jobs
$24.65 - $26.11
2% of jobs
$10
$16
$26
To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.
A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.
A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.
The most popular types of Customer Service jobs in Springfield, MA are:
For Virtual Customer Service jobs in Springfield, MA, the most frequently searched job titles are:
The top searched job categories for Virtual Customer Service jobs in Springfield, MA are:
Cities near Springfield, MA with the most Virtual Customer Service job openings:
$15 - $20.25/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 23 days ago
Clean Climate HVAC is a Family owned, trusted leader in HVAC installation, maintenance, and repair services. We take pride in providing reliable, high-quality comfort solutions to our residential and commercial clients. Our team is growing, and we're looking for a friendly, organized, and customer-focused individual to join us as a Customer Service Representative.
Position Summary:
The Customer Service Representative (CSR) serves as the first point of contact for our customers. This role is responsible for handling inbound calls, scheduling service appointments, assisting with inquiries, and ensuring a smooth customer experience from start to finish. The ideal candidate is professional, empathetic, and thrives in a fast-paced environment.
Key Responsibilities:
Qualifications:
What We Offer:
How to Apply:
If you're passionate about delivering exceptional customer experiences and want to be part of a reputable HVAC team, we'd love to hear from you! Please submit your resume and a brief cover letter
Clean Vlimate HVACis an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.
