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Virtual Case Manager Jobs in Rochester, NY (NOW HIRING)

The ALS Association

Manager, Care Services

Rochester, NY · On-site

... virtual visits, by phone/email, in clinic, at support groups and at home visits, when appropriate ... Minimum of 3-5 years of related professional experience, including direct care, case management and ...

The ALS Association

Manager, Care Services

Rochester, NY · On-site

... virtual visits, by phone/email, in clinic, at support groups and at home visits, when appropriate ... Minimum of 3-5 years of related professional experience, including direct care, case management and ...

The ALS Association

Manager, Care Services

Rochester, NY · On-site

$62K/yr

... virtual visits, by phone/email, in clinic, at support groups and at home visits, when appropriate ... Minimum of 3-5 years of related professional experience, including direct care, case management and ...

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Virtual Case Manager information

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$14

$24

$41

How much do virtual case manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for virtual case manager in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What does a virtual case manager do?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.

What skills and qualifications are needed to thrive as a virtual case manager?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What is a virtual case manager?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

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Virtual Case Manager jobs near you
Infographic showing various Virtual Case Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Bilingual Registered Dietitian Clinical Research - PRN

Professional Case Management

Rochester, NY • On-site

$50/hr

Other

Re-posted 2 days ago

Professional Case Management rating

5.0

Company rating: 5.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Make a Difference on Your Own Schedule and Terms!

Hiring Per Diem Bilingual Registered Dietitians for Virtual Visits! Must be fluent in Spanish/English.
EmVenio Research provides quality, in-home clinical trial visits for various Sponsors and CROs. We're the only company that hires, trains, certifies, tests, and manages our own Registered Dietitians. Our mission is to bring clinical trial visits to subjects wherever they may be to increase convenience and compliance with study protocols.
Be part of a team who fully embrace our values and key behaviors!

  • We work as a team
  • We do the right thing
  • We figure it out
  • We pursue growth
  • We take ownership

Why work for EmVenio?

  • We bring research to every neighborhood - making it more accessible, more inclusive, and more human - so every community can share in the promise of better care.
  • Be a member of our general staffing pool
  • No research experience required, on the job training provided
  • Gain Certification through GCP training

Required Qualifications

  • Bachelor's degree from an accredited dietetics program (If CDR examination was before January 1, 2024)
  • Graduate degree from an accredited dietetics program (If CDR examination was on or after January 1, 2024)
  • Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) Certification by the Commission on Dietetic Registration (CDR)
  • Current State Dietitian License/Certification in good standing (if applicable)

Job Specific Details:

  • Performs the full scope of Registered Dietitian practices; including, but not limited to, providing virtual lifestyle counseling visits to improve nutrition and dietary quality, mental health and developing coping skills, and building health behavior and lifestyle habits that align with participant's goals and values.
  • Sets appointments with subjects within the required appointment window.
  • Completes virtual visits for clinical trial subjects.
  • Works cooperatively with Clinical Project Manager and site personnel to complete visits and submit accurate source documents in a timely manner.
  • Regularly stay informed on the latest nutrition and food health updates.
  • Performs additional duties and responsibilities as deemed necessary.
Standard Rate: $50.00 Hourly plus commute, mileage, training, and administrative pay. Please contact Ashley Sin at (303) 317-5486 x486 or at ashley.sin@emvenio.com today to learn more about our opportunities where you can make a difference in your own career!

Professional Case Management is an Equal Opportunity Employer.

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About Professional Case Management

Sourced by ZipRecruiter

Since 1997, Professional Case Management (PCM) has been providing quality, nationwide in-home nursing services to sufferers of chronic diseases. We are the nation's premier healthcare provider for nuclear weapons workers, uranium miners, millers and haulers suffering from illnesses contracted in the course of their employment. Our mission is to deliver quality care to enhance patient outcomes in the privacy and comfort of their homes.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Denver, CO, US

Year founded

1986

Social media

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