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Virtual Case Manager Jobs in Rochester, NY (NOW HIRING)

Futran Tech Solutions Pvt. Ltd.

PMHNP

Farmington, NY · On-site

... care providers, case managers, and community resources. · Participate in multidisciplinary ... and virtual behavioral healthcare. · Bilingual or multilingual communication skills. · ...

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Virtual Case Manager information

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$14

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How much do virtual case manager jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for virtual case manager in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What does a typical day look like for a Virtual Case Manager?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.

What are the key skills and qualifications needed to thrive in the Virtual Case Manager position, and why are they important?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What is a Virtual Case Manager job?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

What are popular job titles related to Virtual Case Manager jobs in Rochester, NY? For Virtual Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Virtual Case Manager jobs in Rochester, NY look for? The top searched job categories for Virtual Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Virtual Case Manager jobs? Cities near Rochester, NY with the most Virtual Case Manager job openings:
Virtual Case Manager jobs near you
Infographic showing various Virtual Case Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.
Registered Nurse (R.N.) Desk Case Manager (Full-time, Days)

Registered Nurse (R.N.) Desk Case Manager (Full-time, Days)

Rochester Regional Health

Rochester, NY • On-site

$35.87 - $47.82/hr

Other

This job post has expired today. Applications are no longer accepted.

Rochester Regional Health rating

7.4

Company rating: 7.4 out of 10

Based on 216 frontline employees who took The Breakroom Quiz

265th of 884 rated healthcare providers

Job description

Job Title: RN Desk Case Manager
Department: Homecare
Location: Rochester Regional Health Home Care - Monroe Ave
Schedule: Monday-Friday, 8am-4:30pm
SUMMARY:
The Desk Case Manager manages the delivery of care to a set of assigned patients during their home care admission. This role involves coordination with the care team and combined with virtual contacts to assess the needs of patients and their families. Responsibilities include developing, implementing, evaluating, and adjusting an appropriate Plan of Care based on the patient's clinical needs. The Desk Case Manager identifies appropriate interdisciplinary services needed, and coordinates required services.
RESPONSIBILITIES:
  • Identifies and prioritizes health problems based on in home assessments with additional virtual contacts, as well as report from the care team and clinicians performing in-home visits.
  • Develops and facilitates an patient centered interdisciplinary Plan of Care based on the needs identified during the assessment taking into consideration input from the patient (and their caregivers as applicable) as well as clinicians performing in-home visits
  • Plans, organizes and prioritizes care needs for an assigned caseload of patients to ensure their care needs are met and services are delivered according to plan of care
  • Schedules nursing visits at appropriate frequency based on clinical need
  • Aware of and considering the timing of episodes and periods for effective LUPA prevention
  • Recognizing and managing the risk of hospitalization
  • Keeps track of medical appointments and follow-up requirements.
  • Notifies the relevant care team members of any changes in patient status or service needs and ensures that timely and appropriate actions are taken.
  • Facilitates the development and implementation of patient discharge plans
  • Documents all patient care and coordinating activities per agency standards
  • Practices according to Agency and community standards
  • Consistently demonstrates high standards of integrity by supporting the Rochester Regional Health Companies' mission and values and adhering to the Corporate Code of Conduct.
  • Maintains high regard for patient privacy in accordance with the corporate privacy policies and procedures.
  • Regular and reliable attendance is expected and required.
  • Performs other job-related duties as assigned by management.
REQUIRED QUALIFICATIONS:
  • Diploma or Associate's Degree in Nursing required
  • A minimum of 1 year experience of home health, clinical or direct patient care
  • Current Registered Nurse license in New York State.

EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$35.87 - $47.82
CITY:
Rochester
POSTAL CODE:
14607
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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