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Virtual Case Manager Jobs (NOW HIRING)

BronxWorks

Case Management Supervisor - 5036

Bronx, NY · On-site

$79K - $84K/yr

Review physical and virtual case records and reports at least monthly. * Direct staff interventions ... Provide each Case Manager with yearly performance appraisals. * Assist in the development and ...

Aware Central Texas

Case Manager

Temple, TX · On-site

$18.50 - $24/hr

The Case Manager provides comprehensive, client-centered advocacy and case management services to ... Provide services in both virtual and in-person settings as appropriate. * Apply specialized ...

Home Base Inc.

Case Manager

Moundsville, WV · On-site

$47K/yr

Experience with virtual platforms * Strong time management skills Preferred: * 2-4 years of case management and/or behavioral health experience * 1-2 years of experience leading teams * Experience ...

Home Base Inc.

Case Manager

Wheeling, WV · On-site

$47K/yr

Experience with virtual platforms * Strong time management skills Preferred: * 2-4 years of case management and/or behavioral health experience * 1-2 years of experience leading teams * Experience ...

Managed Staffing

Nurse Case Manager

IL · Remote

$37 - $38/hr

Nurse Case Manager II - Illinois (Remote) Location: Illinois Overview: Seeking an experienced Nurse ... Collaborate effectively with remote teams using virtual tools. Qualifications: * Required: RN, LCSW ...

Home Base Inc.

Case Manager

Ravenswood, WV · On-site

$47K/yr

Experience with virtual platforms * Strong time management skills Preferred: * 2-4 years of case management and/or behavioral health experience * 1-2 years of experience leading teams * Experience ...

Home Base Inc.

Case Manager

Huntington, WV · On-site

$47K/yr

Experience with virtual platforms * Strong time management skills Preferred: * 2-4 years of case management and/or behavioral health experience * 1-2 years of experience leading teams * Experience ...

Home Base Inc.

Case Manager

Keyser, WV · On-site

$47K/yr

Experience with virtual platforms * Strong time management skills Preferred: * 2-4 years of case management and/or behavioral health experience * 1-2 years of experience leading teams * Experience ...

Home Base Inc.

Case Manager

Hedgesville, WV · On-site

$47K/yr

Experience with virtual platforms * Strong time management skills Preferred: * 2-4 years of case management and/or behavioral health experience * 1-2 years of experience leading teams * Experience ...

Home Base Inc.

Case Manager

Beckley, WV · On-site

$47K/yr

Experience with virtual platforms * Strong time management skills Preferred: * 2-4 years of case management and/or behavioral health experience * 1-2 years of experience leading teams * Experience ...

Home Base Inc.

Case Manager

Bluefield, WV · On-site

$47K/yr

Experience with virtual platforms * Strong time management skills Preferred: * 2-4 years of case management and/or behavioral health experience * 1-2 years of experience leading teams * Experience ...

Home Base Inc.

Case Manager

Great Cacapon, WV · On-site

$47K/yr

Experience with virtual platforms * Strong time management skills Preferred: * 2-4 years of case management and/or behavioral health experience * 1-2 years of experience leading teams * Experience ...

Home Base Inc.

Case Manager

Cowen, WV · On-site

$47K/yr

Experience with virtual platforms * Strong time management skills Preferred: * 2-4 years of case management and/or behavioral health experience * 1-2 years of experience leading teams * Experience ...

Home Base Inc.

Case Manager

Morgantown, WV · On-site

$47K/yr

Experience with virtual platforms * Strong time management skills Preferred: * 2-4 years of case management and/or behavioral health experience * 1-2 years of experience leading teams * Experience ...

Home Base Inc.

Case Manager

Moorefield, WV · On-site

$47K/yr

Experience with virtual platforms * Strong time management skills Preferred: * 2-4 years of case management and/or behavioral health experience * 1-2 years of experience leading teams * Experience ...

Home Base Inc.

Case Manager

Harpers Ferry, WV · On-site

$47K/yr

Experience with virtual platforms * Strong time management skills Preferred: * 2-4 years of case management and/or behavioral health experience * 1-2 years of experience leading teams * Experience ...

Home Base Inc.

Case Manager

Harman, WV · On-site

$47K/yr

Experience with virtual platforms * Strong time management skills Preferred: * 2-4 years of case management and/or behavioral health experience * 1-2 years of experience leading teams * Experience ...

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Virtual Case Manager information

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How much do virtual case manager jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for virtual case manager in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What does a typical day look like for a Virtual Case Manager?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.

What are the key skills and qualifications needed to thrive in the Virtual Case Manager position, and why are they important?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What is a Virtual Case Manager job?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

More about Virtual Case Manager jobs
What cities are hiring for Virtual Case Manager jobs? Cities with the most Virtual Case Manager job openings:
What states have the most Virtual Case Manager jobs? States with the most job openings for Virtual Case Manager jobs include:
What job categories do people searching Virtual Case Manager jobs look for? The top searched job categories for Virtual Case Manager jobs are:
Virtual Case Manager jobs near you
Infographic showing various Virtual Case Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.
Case Management Supervisor - 5036

Case Management Supervisor - 5036

BronxWorks

Bronx, NY • On-site

$79K - $84K/yr

Full-time

Re-posted 22 days ago

BronxWorks rating

6.4

Company rating: 6.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. 

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. 


Our family shelters are safe, welcoming spaces where families can stay temporarily while they work toward long-term stability. Program staff provide compassionate support, life-enhancing services, and community-based resources to help empower each family. Together, we guide families on their journey back to independence and into permanent housing.

RESPONSIBILITIES: 

  • Supervise a team of two Case Managers through weekly individual and monthly group meetings.
  • Review physical and virtual case records and reports at least monthly.
  • Direct staff interventions in difficult or crisis situations.
  • Maintain and monitor program reports to ensure statistical goals are met.
  • Monitor program for quality assurance and contract compliance.
  • Provide each Case Manager with yearly performance appraisals.
  • Assist in the development and implementation of services for clients.
  • If/when short staffed, maintain a case load and provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries, and follow up.
  • Interview potential new staff and put together hiring paperwork.
  • Train new staff in all of the different aspects of case management, including using CARES, conducting unit inspections and submitting them into SalesForce, creating and maintaining client records, etc.
  • Represent the agency at meetings and events.
  • Act as a liaison between BronxWorks and other CBOs, the area community district, and government agencies.
  • Perform additional duties as assigned by the Director of Social Services and/or Residence Director.

Evaluation Categories:

  • Monthly Binder/CARES review completion, as well as regular follow up
  • Quality and quantity of supervision, ensuring CM staff submit their monthly reports on time.
  • Ensure that ILP completion rates are high by tracking and monitoring.
  • Ensuring that ILP contents area appropriate, and staff are not copying and pasting their progress notes.
  • Ensuring that case notes and ILPs are done within a timely manner.

  QUALIFICATIONS:

  • A master's degree in social work is required.
  • New York State LMSW certification or ability to obtain licensure within 6 months of hire.
  • Prior Supervisory experience working in a social service agency preferred.
  • Strong oral and written communication, time management, and organizational skills are necessary.
  • Proficiency in Microsoft Office suite and other standard business technology required.

PHYSICAL REQUIREMENTS: 

  • Ability to use a computer for prolonged periods
  • Ability to occasionally lift and/or move up to 10 pounds
  • Ability to stand, walk, or sit for long periods of time
  • Ability to climb five flights of stairs, if required conduct home visits and/or fieldwork
  • Ability to bend and retrieve objects and/or documents
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.



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