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Virtual Case Manager Jobs in Ontario (NOW HIRING)

In office 3 days/week; virtual 2 days/week Salary: $58,000-60,000 per annum, with benefits Position type: full-time, permanent About the Role The Employment & Financial Empowerment Case Manager ...

In office 3 days/week; virtual 2 days/week Salary: $58,000-60,000 per annum, with benefits Position type: full-time, permanent About the Role The Employment & Financial Empowerment Case Manager ...

Case Coordinator

Toronto, ON · Remote

CA$50K - CA$55K/yr

Teladoc Health is the global virtual care leader, offering comprehensive virtual care solutions ... In collaboration with the case managers and clinical teams, the experience is enhanced through ...

CA$51K - CA$79K/yr

Proven ability to work effectively as part of an interdisciplinary team and demonstrate competence in performance of case management, providing patient education, virtual assessments / interventions ...

New

... the case * Provide evidence-based treatment recommendations, including prescriptions when ... Comfort using telehealth tools and managing consults independently What to Expect This is an ...

... the case * Provide evidence-based treatment recommendations, including prescriptions when ... Comfort using telehealth tools and managing consults independently What to Expect This is an ...

... Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for ... Virtual visits might be expected to do if appropriate. Availability: Standard working hours are ...

Apollo Applied Research is a virtual medical clinic offering its patients an accessible path to ... Provide psychological case management input and recommendations to the interdisciplinary team ...

Apollo Applied Research is a virtual medical clinic offering its patients an accessible path to ... Provide psychological case management input and recommendations to the interdisciplinary team ...

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Showing results 1-20

Virtual Case Manager information

See Ontario salary details

$10

$29

$58

How much do virtual case manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for virtual case manager in Ontario is $29.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What does a virtual case manager do?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.

What skills and qualifications are needed to thrive as a virtual case manager?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What is a virtual case manager?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

What job categories do people searching Virtual Case Manager jobs in Ontario look for? The top searched job categories for Virtual Case Manager jobs in Ontario are:
Infographic showing various Virtual Case Manager job openings in Ontario as of August 2026, with employment types broken down into 82% Full Time, 11% Part Time, and 7% Contract. Highlights an 61% In-person, 18% Hybrid, and 21% Remote job distribution, with an average salary of $60,992 per year, or $29.3 per hour.

Virtual Case Manager (Special Education)

Tutor Me Education

Toronto, ON

Full-time

Re-posted 5 days ago


Job description

Tutor Me Education is looking for an outstanding communicator and relationship manager to serve as the primary point of contact for families, students, and instructors in our Special Education Tutoring program. This role is about case management, not instruction - you'll be the calm, organized, professional voice that keeps families informed, schedules running smoothly, and everyone feeling taken care of. Strong candidates from customer service, account management, hospitality, or virtual operations backgrounds are encouraged to apply as long as they have some educational experience.

What You'll Do

  • Serve as the primary relationship manager for a caseload of families - building trust, answering questions, and being their go-to contact
  • Conduct intake calls with new families and set expectations clearly and confidently
  • Build and manage class schedules across multiple students, teachers, and platforms
  • Communicate proactively with families about scheduling, progress, and any concerns - via phone, video, and written correspondence
  • Monitor student progress and flag concerns to the appropriate specialist
  • Coordinate with instructors to ensure sessions run smoothly
  • Navigate multiple software systems daily (scheduling platforms, spreadsheets, video conferencing, CRM/case management tools) without missing a beat
  • Represent Tutor Me Education professionally in every interaction - you are often the face of the company to our families
  • Support basic oversight of IEP/504 accommodation compliance (full training provided - deep SPED expertise not required)

What We're Looking For (in priority order)

  1. Outstanding communicator. You speak clearly, confidently, and warmly - on the phone, on video, and in writing. You can deliver hard news to a frustrated parent without sounding defensive, and you make people feel heard.
  2. Tech-comfortable and virtual-ready. You show up to virtual meetings with a working camera and headset, a quiet professional space, and you move between multiple platforms (spreadsheets, scheduling tools, video conferencing) without friction.
  3. A true professional who represents our brand well. You're organized, reliable, and composed under pressure. Families and school partners should always come away with a great impression of our company because of you.
  4. Special education experience strongly preferred. Direct experience with IEPs, 504 plans, or students with disabilities is a significant advantage and will be weighted favorably. Candidates with strong general education or tutoring experience - and exceptional performance on 1-3 above - will also be considered. All candidates should be ready to build fluency with IEP/504 basics, academic frameworks, and case management systems.

Tutor Me Education logo

About Tutor Me Education

Sourced by ZipRecruiter

Tutor Me Education was started by a group of ivy-league graduates who recognized a surplus of struggling students who had the potential to succeed but were not properly motivated. The team set out to lend a hand between their own academic schedules by offering free one-on-one tutoring and test-preparation. This pursuit to educate and assist struggling students soon transformed into a thriving company. Today, we are proud to say that we have helped thousands of students across the country excel academically and to conquer their courses!

Industry

Education

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2011

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