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$26K

$59.8K

$95K

How much do video moderation jobs pay per year?

As of Jun 13, 2026, the average yearly pay for video moderation in the United States is $59,788.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $69,500.00 per year, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Video moderation jobs can pay between $10 and $20 per hour, so earning $2000 weekly typically requires working 40 to 50 hours. Increasing income may involve taking on multiple platforms, gaining experience, or acquiring certifications to access higher-paying roles. Consistent, efficient work and good communication skills are essential for maximizing earnings in this field.

What are some typical challenges faced by video moderators, and how are they addressed in the workplace?

Video moderators often encounter large volumes of content and must quickly and accurately assess whether videos comply with platform guidelines, which can sometimes be challenging due to the sensitive or complex nature of certain materials. Organizations typically provide thorough training, clear escalation procedures, and access to support resources to help moderators manage these difficulties. Regular team check-ins, debriefing sessions, and access to wellness programs are common practices to support moderators’ wellbeing. Collaboration with other moderators, quality assurance specialists, and management is encouraged to consistently uphold standards and share best practices.

How much do video game moderators make?

Video game moderators typically earn between $10 and $20 per hour, with annual salaries ranging from approximately $20,000 to $40,000 depending on experience, location, and employer. Many moderators work part-time or on a freelance basis, often requiring skills in communication and familiarity with gaming platforms and community guidelines.

What is a Video Moderation job?

A Video Moderation job involves reviewing and monitoring user-generated video content to ensure it complies with platform guidelines, community standards, and legal regulations. Moderators analyze videos for inappropriate, harmful, or copyrighted material and take appropriate action, such as removal or flagging. This role requires attention to detail, strong judgment skills, and the ability to work with sensitive content. It plays a crucial part in maintaining a safe and appropriate online environment for users.

How much do Tiktok moderators get paid?

TikTok moderators typically earn between $15 and $25 per hour, depending on experience, location, and the company they work for. Salaries can vary based on whether the role is full-time or part-time, and some positions may include benefits such as health insurance and paid time off.

What job makes $10,000 a month without a degree?

Video moderation jobs typically do not pay $10,000 a month without significant experience or specialized skills. High-paying roles in fields like sales, real estate, or entrepreneurship can reach that level without a degree, but they often require strong skills, networks, or business acumen rather than formal education. Most jobs with such earnings involve performance-based incentives or ownership of a business.

What are the key skills and qualifications needed to thrive in the Video Moderation position, and why are they important?

To excel in Video Moderation, you need attention to detail, critical thinking, and familiarity with content guidelines, often supported by a high school diploma or equivalent. Knowledge of content management systems (CMS), moderation tools, and sometimes basic video editing software is typically required. Strong communication skills, emotional resilience, and the ability to make quick, impartial decisions help you stand out in this role. These skills ensure that digital platforms remain safe, compliant, and welcoming environments for all users.

More about Video Moderation jobs
What cities are hiring for Video Moderation jobs? Cities with the most Video Moderation job openings:
What are the most commonly searched types of Video Moderation jobs? The most popular types of Video Moderation jobs are:
What states have the most Video Moderation jobs? States with the most job openings for Video Moderation jobs include:
What job categories do people searching Video Moderation jobs look for? The top searched job categories for Video Moderation jobs are:
Video Moderation jobs near you
Infographic showing various Video Moderation job openings in the United States as of June 2026, with employment types broken down into 70% Full Time, 24% Part Time, 3% Temporary, and 3% Contract. Highlights an 70% In-person, 6% Hybrid, and 24% Remote job distribution, with an average salary of $59,788 per year, or $28.7 per hour.
Customer Experience & Video Moderation Specialist

Customer Experience & Video Moderation Specialist

Citizen

Manhattan, NY

$60K - $75K/yr

Other

Medical, Dental, Vision, PTO

Posted 21 days ago

Job description

Role Overview
Customer Experience & Video Moderation Specialists serve as the front-line support team responsible for maintaining a safe, high-quality user experience across Citizen's platform. In this role, you will support app users, paid subscribers, video creators, law enforcement partners, and external stakeholders by reviewing live and recorded video content, providing real-time customer support, and making fast, thoughtful decisions in high-volume environments.
This position requires strong judgment, the ability to operate effectively in high-volume, real-time environments, and close collaboration with cross-functional teams. You will play a critical role in supporting customer trust, platform safety, content quality, and operational excellence.
Key Responsibilities
Video Moderation & Platform Safety
  • Review inbound video footage across creator channels, including Citizen app users, contractors, and external partners.
  • Moderate live and recorded content in real time to ensure videos align with platform safety, quality, and editorial standards.
  • Exercise strong judgment when handling sensitive, graphic, urgent, or evolving public safety content.
  • Support incident creation, video distribution, and timely updates during breaking events.
  • Identify high-priority safety risks, escalate when needed, and coordinate with internal stakeholders to support accurate and responsible platform coverage.
  • Help improve moderation workflows, tooling, and quality standards as automation and AI-powered systems evolve.
Enterprise Customer Support
  • Support the full enterprise customer lifecycle, owning the end-to-end customer experience from trial through renewal to ensure long-term success and satisfaction.
  • Provide hands-on support for enterprise customers during onboarding, including structured trial education to ensure stakeholders understand product value, use cases, and success criteria from day one.
  • Guide customers through implementation, coordinating with cross-functional teams to ensure seamless setup.
  • Deliver ongoing product education through tailored resources and real-time support to drive adoption across enterprise users.
  • Provide ongoing proactive and reactive support for all enterprise customers, acting as a trusted advisor to resolve issues, optimize usage, and identify expansion opportunities.
  • Work cross-functionally to help manage renewal cycles by tracking customer health, demonstrating ROI, and partnering with account teams to secure long-term retention and growth.
Premium Subscriber Support
  • Offer real-time support to Premium subscribers through video, call, or chat during safety-related situations.
  • Ensure all sessions are answered and resolved within defined SLAs; quickly triage session severity and escalate through 911 protocols when necessary.
App User Support
  • Respond to inbound support inquiries from Citizen app users across multiple channels, ensuring timely response and resolution.
  • Track and share user feedback with relevant cross-functional stakeholders, including Product and Engineering teams, to inform ongoing improvements and resolve app-related issues.
Law Enforcement Support
  • Manage inbound inquiries from law enforcement agencies, including data requests and time-sensitive escalations, in accordance with established protocols.
  • Work cross-functionally to obtain necessary data and/or information to ensure accurate, timely, and compliant responses to all law enforcement inquiries.
Partner & Enterprise Support
  • Serve as the primary support contact for external partners and enterprise customers, providing timely and effective assistance to maintain and strengthen working relationships.
  • Collaborate cross-functionally to stay informed on upcoming product launches and operational workflows, ensuring top-tier support and guidance for external partners.
Requirements
  • Demonstrated ability to manage high-volume, multi-channel workflows, with strong prioritization and time management skills.
  • Strong judgment in triaging the severity of customer issues across diverse verticals, including the ability to make real-time decisions that may directly impact customer safety.
  • Experience in customer success, account management, or enterprise support functions, with a track record of building relationships and driving outcomes across the account lifecycle.
  • Exceptional judgment when handling sensitive subject matter, including content moderation, safety-related escalations, and law enforcement requests.
  • Proficiency in AI-powered tools and workflows, with the ability to quickly adopt and integrate new technologies into day-to-day operations.
  • Strong cross-functional collaborator willing to adapt to rapidly evolving priorities in a fast-paced operational environment.
Shift Hours:
Thursday/ Friday/ Sunday: 5:00 PM - 3:00 AM ET
Saturday: 2:00 PM - 12:00 AM ET
Salary Range
This role offers a base salary of $60,000-$75,000 per year, plus equity.
Compensation & Benefits
We offer competitive salary, equity, and a full benefits package, including:
  • At least one fully employer-sponsored medical plan option
  • Dental and vision coverage, with a small employee contribution
  • Unlimited PTO
  • Up to 14 weeks paid parental leave (for all parents)
  • Monthly tech stipend
  • Free mental health support
  • Hybrid work environment + catered lunches (NYC HQ)

Diversity, Equity & Inclusion at Citizen
Citizen is an equal opportunity employer. We're building a team that reflects the diversity of the communities we serve - across race, gender identity, sexual orientation, age, ability, and background.
We know that diverse teams make better decisions and build more effective products. If you don't meet every listed qualification, we still encourage you to apply. Skills, potential, and lived experience matter.

Apply