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Online Moderation Jobs (NOW HIRING)

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Online Moderation information

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$11K

$80.1K

$138K

How much do online moderation jobs pay per year?

As of Jun 9, 2026, the average yearly pay for online moderation in the United States is $80,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What is online moderation?

Online moderation refers to the process of monitoring, managing, and guiding interactions within digital communities, such as forums, social media platforms, or comment sections. Moderators enforce community guidelines, remove inappropriate content, and ensure that discussions remain respectful and safe for all participants. Their work helps maintain a positive online environment and protect users from harmful behaviors like spam, harassment, and misinformation.

What is the difference between Online Moderation vs Content Reviewer?

AspectOnline ModerationContent Reviewer
CredentialsTypically requires basic digital literacy, communication skillsSimilar credentials, often with familiarity in content policies
Work EnvironmentRemote or office-based, online platformsRemote or on-site, reviewing digital content
Industry UsageUsed across social media, forums, gaming platformsCommon in media, publishing, social media
Job FocusMonitoring and managing online interactions, enforcing community guidelinesAssessing and approving digital content for compliance

Online Moderation and Content Reviewers both work to ensure digital content complies with policies. While online moderators focus on managing interactions and community behavior, content reviewers primarily evaluate content for appropriateness and adherence to standards. Both roles often require similar skills and work environments, making them closely related in the digital content industry.

What are the key skills and qualifications needed to thrive as an Online Moderator, and why are they important?

To thrive as an Online Moderator, you need strong digital literacy, attention to detail, and a solid understanding of community guidelines or platform policies. Familiarity with content management systems, moderation tools, and reporting dashboards is typically required. Excellent communication, impartiality, and conflict resolution abilities help moderators handle sensitive situations and foster positive interactions. These skills ensure safe, respectful online environments and uphold the integrity of digital communities.

What are some of the most common challenges online moderators face, and how do they typically handle them?

Online moderators often deal with challenges such as managing high volumes of user-generated content, addressing toxic behavior, and enforcing community guidelines consistently. They must balance allowing open discussion with maintaining a safe and welcoming environment for all users. Effective moderators use a combination of automated tools and human judgment to identify and respond to issues quickly. Regular team communication and ongoing training also help moderators stay up-to-date on platform policies and best practices.
More about Online Moderation jobs
What cities are hiring for Online Moderation jobs? Cities with the most Online Moderation job openings:
What states have the most Online Moderation jobs? States with the most job openings for Online Moderation jobs include:
Infographic showing various Online Moderation job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 62% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $80,123 per year, or $38.5 per hour.
Capacity Building Director

Capacity Building Director

Hispanic Federation Inc

New York, NY โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago


Job description

About Hispanic Federation

Hispanic Federation (HF) is the nation's premier Latino nonprofit membership organization. Founded in 1990, Hispanicย Federationย supports families and strengthens Latino institutions through grantmaking and direct services in the areas of education, health, immigration, civic engagement, economicย empowermentย and the environment. Values that drive our work include equality, fairness,ย diversityย and empathy.ย 

Position Summary

Hispanic Federation (HF) seeks a Director for Capacity Building who can design, deliver, and scale capacity building programs for HF's network of nonprofits nationally. HF's capacitybuilding work includes organizational development training, handson technicalย assistance, leadership development programs, an online community engagement space, a digital resource library, and grantmaking, all designed to strengthen nonprofit partners' operations, governance, and longterm sustainability.

The successful candidate will bring expertise and experience in nonprofit management, adult learning principles, program design and team management.

Location:ย New York,ย NYย or HF Regional Officeย 

Work Model:ย Hybrid; minimum 10 on-site days per monthย ย 

Reports to: Associate Vice President for Capacity Buildingย 

Travel: Ability to travel across the continental U.S. and Puerto Rico to lead trainings and support events

Key Responsibilities

Strategic Program Leadership
  • Lead HF's capacity building portfolio-internally and externally-ensuring alignment with organizational strategy and partner needs.
  • Oversee program planning, resourcing, timelines, and quality standards.
  • Supervise capacity building team (currently two full-time managers and one part-time capacity building specialist); coach for performance, professional growth, and inclusive team culture.
  • Manage the capacity building budget; develop projections; track and report expenses accurately.
Monitoring, Evaluation & Learning
  • Surface capacity-building needs across HF's partner network through surveys, online platform analytics, and reports from HF grantees.
  • Participate in development of evaluation framework for HF capacity building program.
  • Track and document program results and partner impact.
Training & Curriculum Development
  • Design participant-centered curricula and materials for in-person and online trainings that strengthen nonprofit operations and governance.
  • Deliver trainings directly (where subject-matter expertise aligns) and ensure high-quality facilitation standards across all offerings.
  • In partnership with the Capacity Building Manager, support consultant trainers in using adult-learning best practices.
Consultant & Partner Management
  • Identify, vet, and onboard institutional partners and subject-matter experts with nonprofit organizational development expertise.
  • Draft RFPs and lead procurement process to hire providers of technical assistance, training, online moderation and other capacity building services to nonprofit partners.
  • Manage consultant scopes of work, quality assurance, deliverables, reporting, and invoicing.
Online Community & Resource Library
  • Support Online Community Manager in the continued build-out of HF's online community for partner engagement and peer learning.
  • Ensure the digital resource library offers high-value organizational development content (templates, tools, and exemplars), reflecting best practices and emerging needs of partner nonprofits.
  • Moderate and spark group discussions among nonprofit leaders on the platform, as it relates to organizational development.

Qualifications

Hispanic Federation is committed to building a strong workplace with a diversity of experience and encourage individuals to apply even if their qualifications are not wholly aligned with those required. HF is committed to reviewing all applications and may consider applicants for this role or other roles within the organization.

Required

  • Education & Experience: Bachelor's degree and 10+ years of experience in the nonprofit sector.
  • Functional Expertise (one or more):ย Fundraising,ย financial management, program evaluation, human resources, operations, compliance, or board governance.
  • Training & Facilitation:ย Proven experience designing curricula and leading professional developmentย trainings-ideally on nonprofit management topics.
  • Project & People Leadership:ย Demonstratedย success managing complex projects and leading teams.
  • Technical Proficiency: Strong skills with Microsoft 365, project management tools, and CRM platforms.
  • Mission & Equity Alignment:ย Strong understanding of Latino and social justice issues; deep commitment to HF's mission.
  • Travel:ย Ability to travel within the continental U.S. and Puerto Rico.
Preferred
  • Nonprofit leadership: Executive or board-level leadership experience within a nonprofit.
  • Online learning or community moderation:ย Experienceย withย Learning Management Systemsย (LMS)ย orย online communityย engagement platformsย such as Slack, Mighty Networksย or Circle.so.
  • Bilingual facilitation:ย Ability to lead trainings in Spanish as well as English.

Core Competencies

  • Strategic thinking and program design
  • Exceptional facilitation and communication (written and verbal)
  • Relationship management and stakeholder engagement
  • High energy, positive "can-do" attitude, flexibility, teamwork, and meticulous attention to detail; high degree of initiative.
  • Inclusive leadership and coaching

Compensation

The salary range for this position is $75,000 - $90,000 and is commensurate with experience. Compensation comes with a robust benefits package with fully paid medical, dental, vision insurance available as of the first day of employment, 403(B) retirement plan with a company match after 6 months of service, access to flexible spending and pre-tax commuter benefits. Full time employees enjoy 15 vacation days, and have access to 8 sick days and 4 personal days.

To Apply

Please submit a resume and cover letter detailing your interest and qualifications via theย HF Careers portal.ย  No telephone calls or emails will be accepted regarding this position, and only selected candidates will be contacted.

Hispanic Federation is an equal opportunity employer and does not discriminate against actual or perceived race, color, religion, gender identity, gender expression, age, national origin, creed, disability, marital status, sexual orientation and/or other protected categories.