ZipRecruiter

Log In

1

Trust Safety Moderation Jobs (NOW HIRING)

Furnished Finder

Director, Trust & Safety

Austin, TX · On-site

Lead the teams responsible for investigations, fraud prevention, identity verification, moderation, and Trust & Safety operations. * Serve as internal connector for high-severity Trust & Safety ...

Furnished Finder

Director, Trust & Safety

Austin, TX · On-site

Lead the teams responsible for investigations, fraud prevention, identity verification, moderation, and Trust & Safety operations. * Serve as internal connector for high-severity Trust & Safety ...

Suno

Software Engineer, Trust & Safety

San Francisco, CA · On-site

$188K - $247K/yr

About the Role Suno is hiring a Software Engineer, Trust and Safety, to be on the front lines of ... Build automated systems for content moderation, user verification, and abuse prevention * Analyze ...

Wipro Limited

Trust and Safety Manager

Austin, TX · On-site

$100K - $200K/yr

Trust and Safety Manager City: Austin State/Province: Texas Posting Start Date: 8/27/26 Wipro ... You will oversee the delivery of high-precision moderation outcomes, lead multi-site operations ...

New

eTeam

Trust & Safety Contractor II

Manhattan, NY · On-site

Flag process gaps or SOP ambiguities and support continuous improvement initiatives Requirements: * 2+ years of experience in trust & safety operations, content moderation, integrity/IP enforcement ...

Syndigo

Moderation Operations Coordinator

Chicago, IL · Hybrid

This role supports the day-to-day operations of the moderation team by helping maintain quality standards, following established processes, and providing day-to-day support to moderators. The ...

Etsy

Trust & Safety Director

New York, NY · On-site

$188K - $220K/yr

The Trust and Safety team at Depop support our community through both direct support interactions ... Help transform Depop's Moderation operations and maximise impact of our workforce in partnership ...

Depop

Trust & Safety Director

Brooklyn, NY · On-site +1

$188K - $220K/yr

The Trust and Safety team at Depop support our community through both direct support interactions ... Help transform Depop's Moderation operations and maximise impact of our workforce in partnership ...

Pride Global

Trust & Safety Contractor II

Manhattan, NY · On-site

$35 - $39/hr

Flag process gaps or SOP ambiguities and support continuous improvement initiatives Requirements: * 2+ years of experience in trust & safety operations, content moderation, integrity/IP enforcement ...

ZipRecruiter

Trust & Safety Associate

Phoenix, AZ · On-site

$21/hr

Ability to attend mandatory in-office training sessions in our Phoenix, AZ office. * 1-2 years of experience in fraud detection, compliance, content moderation, or a similar Trust & Safety role. * A ...

ZipRecruiter

Trust & Safety Associate

Phoenix, AZ · On-site +1

$21/hr

Ability to attend mandatory in-office training sessions in our Phoenix, AZ office. * 1-2 years of experience in fraud detection, compliance, content moderation, or a similar Trust & Safety role. * A ...

next page

Showing results 1-20

All JobsTrust Safety Moderation Jobs

Trust Safety Moderation information

See salary details

$10

$32

$58

How much do trust safety moderation jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for trust safety moderation in the United States is $32.38, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $39.18 per hour, depending on experience, location, and employer.

What is trust safety moderation?

Trust and Safety Moderation refers to the processes and teams responsible for ensuring that online platforms remain safe, respectful, and compliant with policies. Moderators review user-generated content, enforce community guidelines, and address issues such as harassment, hate speech, and illegal activities. Their work helps protect users from harmful behavior and maintains a positive environment. Trust and Safety teams also collaborate with legal and policy experts to adapt to evolving online threats and regulations.

What are the key skills and qualifications needed to thrive as a trust safety moderator?

To thrive as a Trust & Safety Moderator, you need strong analytical skills, attention to detail, and a solid understanding of relevant policies and community guidelines, often supported by a bachelor’s degree or equivalent experience. Familiarity with content moderation platforms, ticketing systems, and automated detection tools like AI-based filters is typically required. Excellent communication, emotional resilience, and sound judgment distinguish those who excel in this role. These skills ensure effective identification and management of harmful content, fostering user safety and maintaining platform integrity.

What are some typical challenges faced by professionals in trust safety moderation roles, and how are they addressed in the workplace?

Professionals in Trust & Safety Moderation often encounter emotionally challenging content and must make difficult decisions around policy enforcement. Common challenges include managing exposure to distressing material, balancing user privacy with platform safety, and adapting to evolving online threats. Companies typically offer training, access to mental health resources, and regular team check-ins to support moderators. Collaboration with legal, policy, and engineering teams is also essential to ensure consistent and fair enforcement of guidelines.

What is the difference between Trust Safety Moderation vs Content Moderator?

AspectTrust Safety ModerationContent Moderator
CredentialsTypically requires familiarity with safety policies, online community standards, and sometimes certifications in online safety or community managementOften requires basic understanding of content policies, with some roles requiring prior moderation experience or certifications
Work EnvironmentOnline platforms, social media, gaming, or community sites focusing on safety and policy enforcementOnline platforms, social media, forums, or apps reviewing user-generated content
Employer & IndustryTech companies, social media platforms, online marketplacesSocial media companies, gaming companies, content sharing platforms

Trust Safety Moderation involves ensuring user safety and enforcing community standards, often with a focus on preventing harm and abuse. Content Moderators primarily review and remove inappropriate content. While both roles require understanding of platform policies, Trust Safety Moderation emphasizes safety policies and proactive measures, whereas Content Moderation focuses on content review and enforcement.

More about Trust Safety Moderation jobs

What job categories do people searching Trust Safety Moderation jobs look for?

The top searched job categories for Trust Safety Moderation jobs are:

Infographic showing various Trust Safety Moderation job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $67,344 per year, or $32.4 per hour.

Director, Trust & Safety

Furnished Finder

Austin, TX • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Director, Trust & Safety
Location: Austin, TX | Hybrid
About Furnished Finder:
Furnished Finder is the leading two-sided marketplace for monthly furnished rentals, connecting landlords with renters seeking stays of 30 days or more. Our diverse tenant base includes traveling medical professionals, corporate contractors, digital nomads, relocating families, academics, and more. With a growing network of 300,000+ listings and over 240,000 landlords nationwide, Furnished Finder helps renters find real homes in real communities—without booking fees or hidden costs.
In 2025, Newsweek named Furnished Finder one of America’s Best Online Platforms, ranking us #1 in the Real Estate category. Founded in 2014, we continue to redefine flexible housing for the modern renter.
Why Join Us
When you join Furnished Finder, you’re joining a leadership team with 70+ years of combined experience across real estate and travel. As we enter our next phase of growth, we’re looking for curious, motivated self-starters who are excited to learn, build, and grow alongside an industry-leading team. With roles based in Austin, TX (our HQ) and remote opportunities available, we’re growing quickly—and we’d love to meet you.
 
Job Overview:
Furnished Finder is looking for an experienced Director of Trust & Safety to lead the strategy, operations, and continued evolution of Trust & Safety across one of the nation's fastest-growing online rental marketplaces.
Reporting directly to the Chief Operating Officer, you will own the performance and strategic direction of our Trust & Safety function, leading initiatives across fraud prevention, identity verification, investigations, moderation, marketplace integrity, and operational excellence.
Success in this role requires a leader who can balance operational execution with strategic thinking. You'll partner closely with Product, Engineering, Data, Customer Experience, Legal, and Executive Leadership to proactively identify emerging risks, influence product priorities, and implement scalable solutions that strengthen trust across our marketplace.
This is an opportunity to shape the future of Trust & Safety at Furnished Finder by leveraging automation, AI-enabled capabilities, data-driven decision making, and cross-functional collaboration to build a safer, more trusted experience for both property owners and renters.
Responsibilities:
Own and Improve Trust & Safety Outcomes
  • Define and continuously improve the metrics that measure Trust & Safety effectiveness, platform integrity, fraud prevention, operational performance, and user trust.
  • Develop executive reporting and translate marketplace threats, trust-related costs, and operational insights into clear business priorities and investment or margin accretive recommendations.
  • Establish annual and quarterly objectives aligned to measurable improvements in platform integrity, fraud prevention effectiveness, and operational efficiency
Scale the Trust & Safety Operating Model
  • Design and scale the Trust & Safety operating model, including organizational structure, talent strategy, workflows, tooling, automation, and data capabilities required to support a growing marketplace.
  • Develop the long-term Trust & Safety roadmap, balancing operational needs with strategic investments in product, technology, and process improvements.
  • Establish performance standards, operating procedures, quality frameworks, and accountability mechanisms that drive consistent decision-making and continuous improvement
  • Own the vision, strategy, and roadmap for Trust & Safety at Furnished Finder.
  • Define long-term priorities that improve marketplace integrity while supporting business growth.
  • Develop executive reporting and KPIs that provide visibility into fraud trends, operational performance, and platform health.
  • Translate emerging risks into actionable recommendations for Executive Leadership.
Product, Data & Technology Partnership
  • Partner with Product, Engineering, and Data to prioritize and deliver solutions that improve fraud prevention, identity verification, moderation, automation, and marketplace integrity.
  • Define business requirements and success metrics for Trust & Safety tooling, AI-enabled capabilities, and detection systems, ensuring investments deliver measurable business outcomes.
  • Evaluate and manage strategic technology vendor relationships supporting Trust & Safety operations.
Lead Trust & Safety Operations
  • Lead the teams responsible for investigations, fraud prevention, identity verification, moderation, and Trust & Safety operations.
  • Serve as internal connector for high-severity Trust & Safety incidents, communicating cross functionally with Operations/Engineering/Legal and Marketing and ensuring learnings from investigations directly inform product, policy, and operational improvements.
  • Partner with Legal to develop, maintain, and operationalize Trust & Safety policies while ensuring compliance with applicable regulatory and law enforcement requirements.

Qualifications:
  • 7+ years of progressive experience in Trust & Safety, Fraud Prevention, Risk Management, Marketplace Integrity, or a related field.
  • 5+ years of people leadership experience, including managing managers and/or senior individual contributors.
  • Demonstrated success leading Trust & Safety, fraud prevention, investigations, moderation, or marketplace integrity programs.
  • Strong product, systems, and analytical mindset with the ability to translate operational challenges into scalable solutions and influence cross-functional priorities.
  • Experience defining KPIs, measuring outcomes, and communicating performance to executive stakeholders.
  • Experience partnering with Product, Engineering, Data, and Legal teams to deliver measurable business outcomes.
  • Experience operating within a high-growth marketplace, platform business, or consumer internet company.
  • Experience influencing executive stakeholders and cross-functional product roadmaps.
  • Experience leading organizational change within a high-growth technology company.
  • Experience using data to prioritize investments and measure business impact.

Preferred Qualifications:
  • Experience in peer-to-peer marketplaces, rental platforms, fintech, or other trust-sensitive environments.
  • Experience with identity verification, behavioral analytics, and fraud prevention solutions (e.g., Jumio, LexisNexis, TransUnion, IPQS).
  • Experience implementing automation, AI-enabled workflows, or machine learning solutions within Trust & Safety operations.
Tools & Systems
  • Case Management & Customer Support Platforms (e.g., Zendesk)
  • Data & Analytics Platforms (e.g., Snowflake)
  • Trust & Safety & Moderation Tools (e.g., Stream)
  • Identity Verification & Fraud Prevention Solutions (e.g., Jumio, LexisNexis, TransUnion, IPQS)
  • Product Development & Collaboration Tools (e.g., Jira, Confluence, Slack)
Why this Role Matters:
Trust is at the heart of every marketplace. Every decision made by the Trust & Safety team helps protect hundreds of thousands of property owners and renters while enabling the continued growth of our platform.As Director of Trust & Safety, you'll have the opportunity to shape how we prevent fraud, improve user confidence, and build scalable systems that support the next generation of Furnished Finder.
Furnished Finder is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Powered by JazzHR

MHPgrQrNc6