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Trust Safety Moderation Jobs (NOW HIRING)

... trust, safety, and governance • Design the product systems that allow AI agents to represent brands safely at scale. • Own product requirements for brand safety, user safety, moderation ...

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Trust Safety Moderation information

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How much do trust safety moderation jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for trust safety moderation in the United States is $32.38, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $39.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a trust safety moderator?

To thrive as a Trust & Safety Moderator, you need strong analytical skills, attention to detail, and a solid understanding of relevant policies and community guidelines, often supported by a bachelor’s degree or equivalent experience. Familiarity with content moderation platforms, ticketing systems, and automated detection tools like AI-based filters is typically required. Excellent communication, emotional resilience, and sound judgment distinguish those who excel in this role. These skills ensure effective identification and management of harmful content, fostering user safety and maintaining platform integrity.

What is trust safety moderation?

Trust and Safety Moderation refers to the processes and teams responsible for ensuring that online platforms remain safe, respectful, and compliant with policies. Moderators review user-generated content, enforce community guidelines, and address issues such as harassment, hate speech, and illegal activities. Their work helps protect users from harmful behavior and maintains a positive environment. Trust and Safety teams also collaborate with legal and policy experts to adapt to evolving online threats and regulations.

What are some typical challenges faced by professionals in trust safety moderation roles, and how are they addressed in the workplace?

Professionals in Trust & Safety Moderation often encounter emotionally challenging content and must make difficult decisions around policy enforcement. Common challenges include managing exposure to distressing material, balancing user privacy with platform safety, and adapting to evolving online threats. Companies typically offer training, access to mental health resources, and regular team check-ins to support moderators. Collaboration with legal, policy, and engineering teams is also essential to ensure consistent and fair enforcement of guidelines.

What is the difference between Trust Safety Moderation vs Content Moderator?

AspectTrust Safety ModerationContent Moderator
CredentialsTypically requires familiarity with safety policies, online community standards, and sometimes certifications in online safety or community managementOften requires basic understanding of content policies, with some roles requiring prior moderation experience or certifications
Work EnvironmentOnline platforms, social media, gaming, or community sites focusing on safety and policy enforcementOnline platforms, social media, forums, or apps reviewing user-generated content
Employer & IndustryTech companies, social media platforms, online marketplacesSocial media companies, gaming companies, content sharing platforms

Trust Safety Moderation involves ensuring user safety and enforcing community standards, often with a focus on preventing harm and abuse. Content Moderators primarily review and remove inappropriate content. While both roles require understanding of platform policies, Trust Safety Moderation emphasizes safety policies and proactive measures, whereas Content Moderation focuses on content review and enforcement.

More about Trust Safety Moderation jobs
What job categories do people searching Trust Safety Moderation jobs look for? The top searched job categories for Trust Safety Moderation jobs are:
Infographic showing various Trust Safety Moderation job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 15% Part Time, and 8% Contract. Highlights an 62% In-person, and 38% Remote job distribution, with an average salary of $67,344 per year, or $32.4 per hour.

VP of Product Management, Trust & Safety, Match Group

Tinder

West Hollywood, CA • On-site

$300 - $335/hr

Other

Medical, Retirement, PTO

Posted 4 days ago


Job description

Know where you belong!

Match Group is a leading provider of dating products across the globe. Our portfolio includes Tinder, Hinge, Match, Meetic, PlentyOfFish, OkCupid, The League, HER, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn’t stop at our products – it’s the foundation of every team we hire.

When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL 3 days/week.

About the Role

As the VP of Product for Trust & Safety at Match Group, you will bring portfolio-level product leadership to our safety efforts across Match Group. You will own the long-term Trust & Safety product strategy and roadmap across our brands and the shared infrastructure supporting them — spanning the systems that detect harm, the tooling our moderation and care teams use, the capabilities that keep us compliant with a fast-moving global regulatory landscape, and the user-facing features that make safety something people can feel.

You will build and lead a central team of product managers, and set product direction that engineering and operations build against. You'll sit within Match Group's central Trust & Safety leadership team and operate across each of our brands — building a deep understanding of each brand’s unique needs and focus areas, and defining a strategy that promotes safe and respectful interactions across our portfolio. Our north-star, and yours, is ecosystem health: whether people are, and feel, safe across every brand we operate.

How You'll Make an Impact

Portfolio Product Strategy & Vision

  • Define and maintain the long-term T&S product strategy for Tinder and multiple other Match Group brands, as well as our portfolio-wide central safety infrastructure, in collaboration with brand teams and stakeholders.
  • Deploy user research and a strong focus on our customers to decide what gets built, in what order, and why — prioritizing across the portfolio to build scalable, reusable solutions.
  • Set a clear point of view on proactive and felt safety: intervening before harm occurs, and making protection legible to the people we serve.
  • Serve as an external representative of Match Group and our safety efforts, helping to translate the work we do into a clear and convincing public narrative.

People & Organizational Leadership

  • Build, grow, and lead a high-performing central team of product managers across core safety workstreams.
  • Lead through a matrix. You and your team will partner closely with — and often depend on — brand product, design, and engineering teams. Create the working agreements, clarity, and influence that make that model deliver.
  • Build a culture of high standards, end-to-end ownership, and candor.

Build-Once Economics & Shared Infrastructure

  • Make portfolio-level build-vs-buy and vendor decisions: where to invest once in shared infrastructure, and where brand-specific solutions are genuinely warranted.
  • Identify capabilities being solved repeatedly across brands and consolidate them into shared services every brand can adopt.
  • Concentrate investment behind the highest-leverage bets, and raise development velocity on what you choose to fund.

Responsible AI

  • Champion the thoughtful application of AI across the safety surface — machine learning, LLMs, and emerging tooling — to improve detection and moderation quality, reduce reviewer load, and lower user friction.
  • Drive a culture of AI-enabled development across functions, including building tools and systems yourself and empowering others in Trust & Safety to effectively deploy agentic coding tools and other emerging technologies to accelerate our work.
  • Help deliver on our commitment to AI-augmented moderation and care at scale, without growing cost linearly with volume.
  • Hold the line on the guardrails: accuracy, fairness, privacy, and explainability.

Regulatory & Safety by Design

  • Translate a fast-evolving global regulatory landscape — including the EU Digital Services Act, the UK Online Safety Act (Ofcom), Australia's Online Safety Act (eSafety), and emerging age-assurance requirements — into concrete product strategy.
  • Build safety and compliance into products by design, and ensure obligations are met consistently across brands and jurisdictions rather than reinvented for each.

Cross-Functional & Cross-Brand Partnership

  • Operate at the executive level across Match Group and its brands, partnering with Engineering, Data Science, Legal, Policy, Operations, and brand product leadership to align priorities and clear obstacles.
  • Surface and resolve the tradeoffs where brand-local incentives (registration, engagement, revenue) and portfolio integrity priorities diverge — and make those calls defensibly, weighing both.
What We're Looking For
  • 10+ years of product management experience in consumer technology, with significant time in Trust & Safety, integrity, or a closely adjacent domain (marketplace, rideshare, gaming, social, fintech).
  • A proven track record of building, developing, and scaling high-performing product teams, with a clear point of view on talent, culture, and how people do their best work.
  • Demonstrated success leading horizontal, platform, or multi-brand product work — building capabilities that serve many teams, not a single product surface.
  • Hands‑on fluency with AI and machine learning in a product context. You understand both the possibilities and the guardrails, and you know how to apply each responsibly.
  • Proven ability to translate ambiguous, fast‑moving problems — regulatory change, emerging abuse, shifting threat models — into clear product strategy with measurable user and business outcomes.
  • Strong executive presence and the ability to lead through influence: aligning brand and central stakeholders, and delivering results without relying on direct authority over every team you depend on.
  • Exceptional analytical and problem‑solving skills, with the composure to operate in high‑urgency, ambiguous environments without sacrificing long‑term quality or team health.
  • Deep user empathy and consumer‑centric thinking. You believe safety is a felt experience, not only a backend one.

$300,000 - $335,000 a year

Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job‑related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of Los Angeles, San Francisco, and Palo Alto, California. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

Benefits
  • Mind & Body — Medical, mental health, and wellness benefits to support your overall health and well-being.
  • Financial Wellness — Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security.
  • Unplug — Generous PTO and 14 paid holidays so you can unplug.
  • Career — Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work.
  • Family — Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts.
  • Company Gatherings — We host company events where our employees get to know each other and build a sense of connection and belonging.

We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period.

If you require a reasonable accommodation to participate in the hiring process — such as during pre‑employment testing or interviews — please indicate this by selecting “Yes” in the accommodation request field. We’ll reach out to discuss your needs if you're selected for the interview stage.

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