Trust Safety Moderation Jobs (NOW HIRING)

About the Role 

As the VP of Product for Trust & Safety at Match Group, you will bring portfolio-level product leadership to our safety efforts across Match Group. You will own the long-term Trust & Safety product strategy and roadmap across our brands and the shared infrastructure supporting them — spanning the systems that detect harm, the tooling our moderation and care teams use, the capabilities that keep us compliant with a fast-moving global regulatory landscape, and the user-facing features that make safety something people can feel.

You will build and lead a central team of product managers, and set product direction that engineering and operations build against. You'll sit within Match Group's central Trust & Safety leadership team and operate across each of our brands — building a deep understanding of each brand’s unique needs and focus areas, and defining a strategy that promotes safe and respectful interactions across our portfolio. Our north-star, and yours, is ecosystem health: whether people are, and feel, safe across every brand we operate.

Portfolio Product Strategy & Vision

• Define and maintain the long-term T&S product strategy for Tinder and multiple other Match Group brands, as well as our portfolio-wide central safety infrastructure, in collaboration with brand teams and stakeholders.

• Deploy user research and a strong focus on our customers to decide what gets built, in what order, and why — prioritizing across the portfolio to build scalable, reusable solutions.

• Set a clear point of view on proactive and felt safety: intervening before harm occurs, and making protection legible to the people we serve.

• Serve as an external representative of Match Group and our safety efforts, helping to translate the work we do into a clear and convincing public narrative.

People & Organizational Leadership

• Build, grow, and lead a high-performing central team of product managers across core safety workstreams.

• Lead through a matrix. You and your team will partner closely with — and often depend on — brand product, design, and engineering teams. Create the working agreements, clarity, and influence that make that model deliver.

• Build a culture of high standards, end-to-end ownership, and candor.

Build-Once Economics & Shared Infrastructure

• Make portfolio-level build-vs-buy and vendor decisions: where to invest once in shared infrastructure, and where brand-specific solutions are genuinely warranted.

• Identify capabilities being solved repeatedly across brands and consolidate them into shared services every brand can adopt.

• Concentrate investment behind the highest-leverage bets, and raise development velocity on what you choose to fund.

Responsible AI

• Champion the thoughtful application of AI across the safety surface — machine learning, LLMs, and emerging tooling — to improve detection and moderation quality, reduce reviewer load, and lower user friction.

• Drive a culture of AI-enabled development across functions, including building tools and systems yourself and empowering others in Trust & Safety to effectively deploy agentic coding tools and other emerging technologies to accelerate our work.

• Help deliver on our commitment to AI-augmented moderation and care at scale, without growing cost linearly with volume.

• Hold the line on the guardrails: accuracy, fairness, privacy, and explainability.

Regulatory & Safety by Design

• Translate a fast-evolving global regulatory landscape — including the EU Digital Services Act, the UK Online Safety Act (Ofcom), Australia's Online Safety Act (eSafety), and emerging age-assurance requirements — into concrete product strategy.

• Build safety and compliance into products by design, and ensure obligations are met consistently across brands and jurisdictions rather than reinvented for each.

Cross-Functional & Cross-Brand Partnership

• Operate at the executive level across Match Group and its brands, partnering with Engineering, Data Science, Legal, Policy, Operations, and brand product leadership to align priorities and clear obstacles.

• Surface and resolve the tradeoffs where brand-local incentives (registration, engagement, revenue) and portfolio integrity priorities diverge — and make those calls defensibly, weighing both.

• 10+ years of product management experience in consumer technology, with significant time in Trust & Safety, integrity, or a closely adjacent domain (marketplace, rideshare, gaming, social, fintech).

• A proven track record of building, developing, and scaling high-performing product teams, with a clear point of view on talent, culture, and how people do their best work.

• Demonstrated success leading horizontal, platform, or multi-brand product work — building capabilities that serve many teams, not a single product surface.

• Hands-on fluency with AI and machine learning in a product context. You understand both the possibilities and the guardrails, and you know how to apply each responsibly.

• Proven ability to translate ambiguous, fast-moving problems — regulatory change, emerging abuse, shifting threat models — into clear product strategy with measurable user and business outcomes.

• Strong executive presence and the ability to lead through influence: aligning brand and central stakeholders, and delivering results without relying on direct authority over every team you depend on.

• Exceptional analytical and problem-solving skills, with the composure to operate in high-urgency, ambiguous environments without sacrificing long-term quality or team health.

• Deep user empathy and consumer-centric thinking. You believe safety is a felt experience, not only a backend one.

• Experience operating across a multi-brand portfolio, or integrating products following acquisition.

• Familiarity with non-US safety regulations and cross-jurisdictional compliance.

• Familiarity with T&S operations, case management, and moderation workflows, and a track record of translating policy into product.

• Experience partnering with AI/ML teams on detection, classification, or generative-AI risk mitigation.

• Take the Lead: We don't ghost our work or each other. Just as users don't leave their matches hanging, we don't let each other down.
• Move Fast: We have a bias for action and urgency. Something that could be done tomorrow would be better if done today.
• Better Together: We keep connection at the heart of dating and at the heart of how we work. Just as our users are better when they connect with others, so are we when we collaborate.
• Real Talk: We say the hard thing the human way. Just as we ask our users to behave with kindness and candor in our community, we expect all of us to do the same.
• Safety First: We act with integrity, transparency, and consistency so people feel safe—whether they're swiping, matching, or working alongside us.
• Spark Fun: We have fun to unlock creativity, fuel innovation, and help us build better experiences for daters.