Trust Safety Moderation Jobs (NOW HIRING)

Portfolio Product Strategy & Vision

• Define and maintain the long-term T&S product strategy for Tinder and multiple other Match Group brands, as well as our portfolio-wide central safety infrastructure, in collaboration with brand teams and stakeholders.

• Deploy user research and a strong focus on our customers to decide what gets built, in what order, and why - prioritizing across the portfolio to build scalable, reusable solutions.

• Set a clear point of view on proactive and felt safety: intervening before harm occurs, and making protection legible to the people we serve.

• Serve as an external representative of Match Group and our safety efforts, helping to translate the work we do into a clear and convincing public narrative.

People & Organizational Leadership

• Build, grow, and lead a high-performing central team of product managers across core safety workstreams.

• Lead through a matrix. You and your team will partner closely with - and often depend on - brand product, design, and engineering teams. Create the working agreements, clarity, and influence that make that model deliver.

• Build a culture of high standards, end-to-end ownership, and candor.

Build-Once Economics & Shared Infrastructure

• Make portfolio-level build-vs-buy and vendor decisions: where to invest once in shared infrastructure, and where brand-specific solutions are genuinely warranted.

• Identify capabilities being solved repeatedly across brands and consolidate them into shared services every brand can adopt.

• Concentrate investment behind the highest-leverage bets, and raise development velocity on what you choose to fund.

Responsible AI

• Champion the thoughtful application of AI across the safety surface - machine learning, LLMs, and emerging tooling - to improve detection and moderation quality, reduce reviewer load, and lower user friction.

• Drive a culture of AI-enabled development across functions, including building tools and systems yourself and empowering others in Trust & Safety to effectively deploy agentic coding tools and other emerging technologies to accelerate our work.

• Help deliver on our commitment to AI-augmented moderation and care at scale, without growing cost linearly with volume.

• Hold the line on the guardrails: accuracy, fairness, privacy, and explainability.

Regulatory & Safety by Design

• Translate a fast-evolving global regulatory landscape - including the EU Digital Services Act, the UK Online Safety Act (Ofcom), Australia's Online Safety Act (eSafety), and emerging age-assurance requirements - into concrete product strategy.

• Build safety and compliance into products by design, and ensure obligations are met consistently across brands and jurisdictions rather than reinvented for each.

Cross-Functional & Cross-Brand Partnership

• Operate at the executive level across Match Group and its brands, partnering with Engineering, Data Science, Legal, Policy, Operations, and brand product leadership to align priorities and clear obstacles.

• Surface and resolve the tradeoffs where brand-local incentives (registration, engagement, revenue) and portfolio integrity priorities diverge - and make those calls defensibly, weighing both.

• 10+ years of product management experience in consumer technology, with significant time in Trust & Safety, integrity, or a closely adjacent domain (marketplace, rideshare, gaming, social, fintech).

• A proven track record of building, developing, and scaling high-performing product teams, with a clear point of view on talent, culture, and how people do their best work.

• Demonstrated success leading horizontal, platform, or multi-brand product work - building capabilities that serve many teams, not a single product surface.

• Hands-on fluency with AI and machine learning in a product context. You understand both the possibilities and the guardrails, and you know how to apply each responsibly.

• Proven ability to translate ambiguous, fast-moving problems - regulatory change, emerging abuse, shifting threat models - into clear product strategy with measurable user and business outcomes.

• Strong executive presence and the ability to lead through influence: aligning brand and central stakeholders, and delivering results without relying on direct authority over every team you depend on.

• Exceptional analytical and problem-solving skills, with the composure to operate in high-urgency, ambiguous environments without sacrificing long-term quality or team health.

• Deep user empathy and consumer-centric thinking. You believe safety is a felt experience, not only a backend one.

• Experience operating across a multi-brand portfolio, or integrating products following acquisition.

• Familiarity with non-US safety regulations and cross-jurisdictional compliance.

• Familiarity with T&S operations, case management, and moderation workflows, and a track record of translating policy into product.

• Experience partnering with AI/ML teams on detection, classification, or generative-AI risk mitigation.