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Product Manager Trust Safety Jobs (NOW HIRING)

Mercor

Product Manager, Trust & Safety

San Francisco, CA · On-site

$180K - $300K/yr

Experience : 5+ years in Product Management, Product Operations, Technical Program Management, Trust & Safety, Risk, Fraud, or a similar technical, operationally-minded role. Prior exposure to safety ...

Depop US, Inc.

Trust & Safety Director

Manhattan, NY · On-site

$180 - $280/hr

Acts as the senior cross‑functional leader ensuring strategic alignment across Product, Legal ... Effective written and verbal communication and excellent stakeholder management skills. Experience ...

Depop

Trust & Safety Director

Brooklyn, NY · On-site +1

$188K - $220K/yr

... at the Management Team level. Core Responsibilities: * Own the strategic vision and ... A product-led approach into the strategy and decision-making that shapes trust and safety at scale.

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Product Manager Trust Safety information

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$51.5K

$159.4K

$197K

How much do product manager trust safety jobs pay per year?

As of Aug 25, 2026, the average yearly pay for product manager trust safety in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

What does a product manager in trust & safety do?

A Product Manager in Trust & Safety is responsible for designing and implementing features, policies, and processes that help keep a platform safe for its users. This includes identifying potential risks such as abuse, fraud, or harmful content, and working with cross-functional teams to develop solutions that mitigate these risks while maintaining a positive user experience. They often analyze data, gather feedback, and stay updated on industry standards to ensure the platform complies with regulations and best practices. Their work is crucial in building user trust and protecting the integrity of the company’s products.

What are the key skills and qualifications needed to thrive as a product manager in trust & safety?

To thrive as a Product Manager in Trust & Safety, you need expertise in product development, data analysis, and risk assessment, often supported by a degree in business, computer science, or a related field. Familiarity with trust and safety tools, content moderation systems, and analytics platforms like SQL or Tableau is typically required. Strong communication, stakeholder management, and problem-solving skills allow you to navigate complex ethical issues and collaborate across teams. These abilities are crucial for developing effective policies and features that ensure user safety and maintain platform integrity.

How does a product manager in trust & safety typically collaborate with engineering and policy teams to address emerging risks?

Product Managers in Trust & Safety work closely with both engineering and policy teams to identify, assess, and address new and evolving risks on digital platforms. They often participate in cross-functional meetings to prioritize safety features, interpret policy requirements, and translate them into technical solutions. Regular communication and alignment ensure that product updates not only comply with regulations but also proactively protect users. This collaboration requires balancing fast-paced product development with thorough risk assessment and mitigation planning.

What is the difference between Product Manager Trust Safety vs Content Moderation Manager?

AspectProduct Manager Trust SafetyContent Moderation Manager
Required CredentialsBachelor's degree, experience in product management, knowledge of safety policiesBachelor's degree, experience in content moderation or community management
Work EnvironmentCross-functional teams, product development, strategic planningMonitoring platforms, managing moderation teams, policy enforcement
Employer & Industry UsageTech companies, social media platforms, online marketplacesSocial media companies, online platforms, community forums

Product Manager Trust Safety focuses on developing safety features, policies, and tools within a product, working proactively to prevent issues. Content Moderation Managers handle day-to-day content review and enforcement, ensuring community guidelines are followed. Both roles are essential in maintaining safe online environments but differ in scope and responsibilities.

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Product Manager Trust Safety jobs near you
Infographic showing various Product Manager Trust Safety job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $159,405 per year, or $76.6 per hour.

Product Manager, Trust & Safety

Mercor

San Francisco, CA • On-site

$180K - $300K/yr

Full-time

Medical, Dental, Vision

Posted 14 days ago

Job description

About Mercor
Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.
Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You'll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.
About the Role
Trust is the foundation of Mercor's marketplace. With hundreds of thousands of experts applying for jobs and over $XX million paid out every day, the integrity of who's on the platform and how they work directly determines the quality of the data we deliver to every lab and enterprise. Defending against adversarial, fast-moving threats is one of the highest-leverage problems at the company.
You'll own the fraud detection and enforcement product and policies end to end: the multi-agent system that scores risk across expert lifecycle stages; the signals that feed it; and the enforcement actions. You'll also own the operational edge of trust and safety, designing the workflows reviewers live in, developing the governing policies, and closing the loop between what we catch in production and what we build next.
Partner with engineering, data science, operations, legal, and GTM, and move fluidly between building operational systems, analyzing model changes and whether they actually improved business outcomes, and working directly with strategic customers.
This is a technical, customer-facing role for someone who is energized by problems with no fixed playbook, who cares about both the system and the humans operating it, and who wants to own a product area where the stakes and the impact are unusually hig
What You'll Do
  • Work backwards from the business: Connect Trust and Safety decisions to Mercor long term health, expert trust, and client trust, and use that to prioritize business outcomes
  • Own the Trust and Safety product end-to-end: Set the roadmap for Mercor's Trust and Safety systems and own the lifecycle from signal detection to enforcement action.
  • Improve Detection quality: Work with data science and engineering to tune models, prompts, and signals against real caseloads driving down false positive rates while holding the line on false negatives and expand automated decisioning as accuracy improves.
  • Build the Operations Tooling: Design the products and workflows that our operations analysts use every day. Orient them around the action being taken, keep evidence bars and audit trails clear, and make high-severity calls defensible.
  • Get in the weeds: Write specs and PRDs, but also build dashboards, pull SQL, and make small PRs to unblock yourself and validate direction.
What We're Looking For
  • Experience: 5+ years in Product Management, Product Operations, Technical Program Management, Trust & Safety, Risk, Fraud, or a similar technical, operationally-minded role. Prior exposure to safety or integrity problems is a strong plus.
  • Technical Fluency: Comfortable with large datasets, AI agents, unblocking and accelerating engineering. Able to reason about how detection models and signals behave, and to hold your own in technical conversations with engineers and data scientists
  • Systems Thinking: A passion for building repeatable systems and fixing problems that span across multiple systems. Strong project management and cross-functional communication skills.
  • Ownership: Thrive in ambiguous, adversarial environments and take ownership from problem definition through execution. High accountability for outcomes, not just outputs.
  • Judgment: Comfortable weighing the cost of a false positive against a missed fraud case, and making the tradeoffs explicit and consistent.

Benefits
  • Bi-annual performance bonus structure
  • Generous equity grant vested over 4 years
  • Up to $15k Relocation bonus
  • $10K housing bonus (if you live within 0.5 miles of our office)
  • $1.5K monthly stipend for meals
  • Free Equinox membership
  • $200 monthly laundry reimbursement
  • $200 monthly personal wellness reimbursement
  • Health, Dental, Vision insurance

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