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Remote Trust Safety Jobs (NOW HIRING)

Zeel

Trust and Safety Specialist

Orlando, FL · Remote

The Trust & Safety Specialist is responsible for enforcing Zeel's protocols and policies to ensure ... This position is fully remote, however, you must be located within the United States. Key ...

Vercel

Software Engineer, Trust & Safety

$208K - $312K/yr

As a Software Engineer on our Trust & Safety team at Vercel, you'll build and operate systems that ... If you're located beyond that distance, the role is fully remote. For location-specific details ...

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How much do remote trust safety jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for remote trust safety in the United States is $49.14, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $55.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Trust & Safety Specialist, and why are they important?

To thrive as a Remote Trust & Safety Specialist, you need a solid understanding of content moderation, risk assessment, and platform policies, often supported by a relevant degree or prior experience in compliance or online safety. Familiarity with moderation tools, case management systems, and data analysis platforms is typically required. Strong judgment, attention to detail, and effective communication are critical soft skills for handling sensitive cases and collaborating across teams. These skills help maintain safe online environments, protect users, and ensure regulatory compliance in dynamic digital spaces.

What is a Remote Trust & Safety job?

A Remote Trust & Safety job involves working from a remote location to help ensure the safety, security, and well-being of users on digital platforms. People in these roles develop and enforce policies, investigate reports of abuse or harmful content, and work to prevent fraud, harassment, and other risks online. They often collaborate with legal, technical, and customer support teams to create a safe environment for users. Remote Trust & Safety professionals must be detail-oriented, have strong communication skills, and stay current with industry best practices and regulations.

How do remote Trust & Safety professionals typically collaborate with cross-functional teams to address emerging risks?

Remote Trust & Safety professionals work closely with teams such as product management, engineering, legal, and customer support to identify and mitigate risks on digital platforms. Collaboration often happens through virtual meetings, shared documentation, and incident response channels to ensure rapid communication. Trust & Safety team members may provide input on policy updates, participate in investigations, and coordinate responses to urgent threats or policy violations. This cross-team collaboration is essential for maintaining a safe user environment and evolving best practices in response to new challenges.

What is the difference between Remote Trust Safety vs Remote Content Moderator?

AspectRemote Trust SafetyRemote Content Moderator
Required CredentialsExperience in online safety, knowledge of platform policiesBasic understanding of content guidelines, sometimes entry-level
Work EnvironmentFocus on safety policies, risk assessment, and user protectionReviewing and moderating user-generated content
Employer & Industry UsageTech companies, social media platforms, online marketplacesSocial media, gaming, and content-sharing platforms

Remote Trust Safety roles typically involve developing safety policies and managing platform risks, requiring more experience. Remote Content Moderators focus on reviewing content to ensure compliance with guidelines, often at an entry level. Both roles are essential in online platforms but differ in scope and responsibilities.

More about Remote Trust Safety jobs
What cities are hiring for Remote Trust Safety jobs? Cities with the most Remote Trust Safety job openings:
What are the most commonly searched types of Trust Safety jobs? The most popular types of Trust Safety jobs are:
What states have the most Remote Trust Safety jobs? States with the most job openings for Remote Trust Safety jobs include:
What job categories do people searching Remote Trust Safety jobs look for? The top searched job categories for Remote Trust Safety jobs are:
Remote Trust Safety jobs near you
Infographic showing various Remote Trust Safety job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, and 11% Temporary. Highlights an 100% Remote job distribution, with an average salary of $102,217 per year, or $49.1 per hour.

Manager, Trust & Safety

Fanatics Collectibles

New York, NY • Remote

Other

Posted 24 days ago

Job description

About the Team

Fanatics Collect is a global product and technology group dedicated to revolutionizing the world of collectibles. Every single day our team of experienced product leaders, engineers, and operators obsesses over how to create the ultimate collector experience with our products: Topps.com, the direct to consumer ecommerce platform of the Topps brand, Fanatics Collect, the most trusted and dynamic collector focused marketplace, and our collector focused live shopping platforms, Fanatics Live and Voggt.

We have the unique advantage of being backed by Fanatics - the world's largest sports merchandiser, with more than 900 global sports relationships, 90+ million reachable fans, and exclusive licensing deals with the MLB, NFL, and NBA among many others - but we're a nimble, ambitious team building products from the ground up.

If you're passionate about building world class products and share our love for sports fans and collectors, Fanatics Collect offers an exciting opportunity to be part of a dynamic team creating the future of collecting.

Role Summary

The Manager, Trust & Safety is responsible for leading frontline Trust & Safety operations, ensuring high-quality investigations, consistent policy enforcement, and efficient resolution of fraud and abuse cases. This role translates strategic direction from leadership into operational execution, managing daily workflows while driving performance against SLAs, quality standards, and risk mitigation goals. As a critical bridge between strategy and execution, this leader will oversee a team of Trust & Safety Associates, optimize operational processes, and serve as an escalation point for complex and high-risk cases. The role requires strong analytical judgment, operational rigor, and cross-functional collaboration to protect marketplace integrity and customer trust at scale.  This is a remote position. #LI-Remote

Key Responsibilities

  • Lead and manage a team of Trust & Safety Associates handling fraud, abuse, and policy enforcement cases
  • Oversee daily case queues, ensuring SLA adherence, quality standards, and timely resolution
  • Coach, develop, and performance-manage team members to drive high performance and career growth
  • Translate strategic priorities into clear workflows, SOPs, and execution plans
  • Monitor and report on KPIs including resolution time, accuracy, backlog, and fraud loss mitigation
  • Identify operational bottlenecks and implement process improvements to increase efficiency and scale
  • Act as the escalation point for complex or high-risk (P0/P1) investigations and enforcement decisions
  • Ensure consistent, fair, and defensible application of Trust & Safety policies across all cases
  • Partner cross-functionally with Legal, Finance, CX, Product, and Engineering on escalations and tooling needs
  • Identify fraud trends, policy gaps, and tooling limitations, providing actionable insights to leadership

Qualifications

  • Bachelor's degree in Business, Criminal Justice, Cybersecurity, or a related field; equivalent experience considered
  • 5-7+ years of experience in Trust & Safety, fraud operations, risk management, or a related domain
  • 2+ years of people management experience leading frontline operations or investigation teams
  • Strong understanding of fraud detection, abuse patterns, and marketplace risk dynamics in e-commerce or digital platforms
  • Experience managing SLAs, KPIs, and operational performance in high-volume environments
  • Proven ability to develop SOPs, improve workflows, and scale operational processes
  • Strong analytical and decision-making skills with the ability to handle ambiguity and high-risk scenarios
  • Experience partnering with cross-functional teams including Legal, Product, Engineering, and Customer Experience
  • Familiarity with Trust & Safety tools, case management systems, and fraud detection technologies
  • Excellent communication, coaching, and stakeholder management skills in a fast-paced, high-growth environment

Ensure your Fanatics job offer is legitimate and don't fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com).  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

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