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Remote Trust Safety Jobs (NOW HIRING)

ezCater

Senior Manager, Trust & Safety (Remote)

They are seeking a Senior Manager in technology Trust & Safety to conceive and oversee the activation of the next generation of their marketplace Trust Strategy, including policy development and ...

Vercel

Software Engineer, Trust & Safety

San Francisco, CA · On-site +1

$196K - $294K/yr

As a Software Engineer on our Trust & Safety at Vercel, you'll build and operate systems that ... If you're located beyond that distance, the role is fully remote. For location-specific details ...

Collectorsuniverse

Marketplace Trust and Safety Manager

$110K - $180K/yr

For remote roles, and at our discretion, candidates may be asked to participate in an on-site ... We're looking for a Marketplace Trust and Safety Manager who will lead our Trust & Safety function ...

Platphorm

Trust and Safety Representative

San Francisco, CA · Remote

$75K - $85K/yr

Platphorm is looking for a Trust and Safety Representative to work remotely and be an integral part ... Fully remote position with two in-person meetings per year * Health, dental, and vision insurance ...

10a Labs

Research Fellow

Washington, DC · On-site +1

$32.50/hr

... or trust & safety. * Ability to quickly summarize complex information into concise, actionable reports. * Comfort working independently and collaboratively in a remote setting. * Basic scripting ...

SmarterDx

Staff Clinical Product Specialist (MD)

$250K - $260K/yr

This role is fully remote within the US** What You'll Do * Partner with Product and Engineering leadership on clinical decisions related to Trust & Safety, error-detection modules, and root cause ...

SmarterDx

Staff Clinical Product Specialist (MD)

$250K - $260K/yr

This role is fully remote within the US** What You'll Do * Partner with Product and Engineering leadership on clinical decisions related to Trust & Safety, error-detection modules, and root cause ...

Jobgether

$180K - $300K/yr

Fully remote work environment. * Open vacation policy. * Opportunity to work on complex global product, privacy, regulatory, and trust & safety matters. * Exposure to emerging regulations and rapidly ...

Whatnot

Trust & Risk Agent (German Speaking)

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK ... Provide inbound email support for our German users experiencing trust and safety issues * De ...

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Remote Trust Safety information

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How much do remote trust safety jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote trust safety in the United States is $49.14, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $55.53 per hour, depending on experience, location, and employer.

What is a remote trust safety job?

A Remote Trust & Safety job involves working from a remote location to help ensure the safety, security, and well-being of users on digital platforms. People in these roles develop and enforce policies, investigate reports of abuse or harmful content, and work to prevent fraud, harassment, and other risks online. They often collaborate with legal, technical, and customer support teams to create a safe environment for users. Remote Trust & Safety professionals must be detail-oriented, have strong communication skills, and stay current with industry best practices and regulations.

How do remote trust safety professionals typically collaborate with cross-functional teams to address emerging risks?

Remote Trust & Safety professionals work closely with teams such as product management, engineering, legal, and customer support to identify and mitigate risks on digital platforms. Collaboration often happens through virtual meetings, shared documentation, and incident response channels to ensure rapid communication. Trust & Safety team members may provide input on policy updates, participate in investigations, and coordinate responses to urgent threats or policy violations. This cross-team collaboration is essential for maintaining a safe user environment and evolving best practices in response to new challenges.

What are the key skills and qualifications needed to thrive as a remote trust safety specialist, and why are they important?

To thrive as a Remote Trust & Safety Specialist, you need a solid understanding of content moderation, risk assessment, and platform policies, often supported by a relevant degree or prior experience in compliance or online safety. Familiarity with moderation tools, case management systems, and data analysis platforms is typically required. Strong judgment, attention to detail, and effective communication are critical soft skills for handling sensitive cases and collaborating across teams. These skills help maintain safe online environments, protect users, and ensure regulatory compliance in dynamic digital spaces.

What is the difference between Remote Trust Safety vs Remote Content Moderator?

AspectRemote Trust SafetyRemote Content Moderator
Required CredentialsExperience in online safety, knowledge of platform policiesBasic understanding of content guidelines, sometimes entry-level
Work EnvironmentFocus on safety policies, risk assessment, and user protectionReviewing and moderating user-generated content
Employer & Industry UsageTech companies, social media platforms, online marketplacesSocial media, gaming, and content-sharing platforms

Remote Trust Safety roles typically involve developing safety policies and managing platform risks, requiring more experience. Remote Content Moderators focus on reviewing content to ensure compliance with guidelines, often at an entry level. Both roles are essential in online platforms but differ in scope and responsibilities.

More about Remote Trust Safety jobs

What cities are hiring for Remote Trust Safety jobs?

Cities with the most Remote Trust Safety job openings:

What are the most commonly searched types of Trust Safety jobs?

The most popular types of Trust Safety jobs are:

What states have the most Remote Trust Safety jobs?

States with the most job openings for Remote Trust Safety jobs include:

What job categories do people searching Remote Trust Safety jobs look for?

The top searched job categories for Remote Trust Safety jobs are:

Infographic showing various Remote Trust Safety job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, 1% Contract, and 1% Nights. Highlights an 100% Remote job distribution, with an average salary of $102,217 per year, or $49.1 per hour.

Senior Manager, Trust & Safety (Remote)

Boston, MA • On-site, Remote

ezCater, Inc
501 - 1,000 employees
Learn more about ezCater, Incexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.
ezCater is building the most trusted marketplace for enterprise catering - and this role is how we get there. As the first dedicated leader of Trust & Safety, you will define what that means, build the team and systems to deliver it, and make it a durable competitive advantage. This is a high-visibility, high-ownership opportunity for someone who thrives in builder environments and is passionate about the infrastructure that makes marketplaces work.
Reporting to the Director of Network Health and working closely with the Assistant General Counsel you will lead the strategy and execution of ezCater's building and maintaining a safe and trusted marketplace. You will develop collaborative and impact-driven partnerships across ezCater, including legal, operations, sales, marketing, and product. This is a high-visibility role requiring judgment, a "builder" mindset, and a passion for creating safe, reliable B2B ecosystems.
What you'll do:
  • Define what trust means at ezCater. Develop definitional protocols to identify trust-breaching customer experiences and to recommend optimal response strategies along with communication.
  • Transform policy into playbooks by developing SOPs, response scripts, and centralized tracking systems for the team.
  • Hire, lead, and scale a Trust & Safety team tasked with policy enforcement, dispute support, and network health compliance.
  • Own the trust pulse of the marketplace. Establish processes for monitoring by type and frequency trust-breaching incidents and prepare periodic reports to leadership regarding overall state of Marketplace Trust.
  • Write the rules that govern our marketplace. Design trust policies to govern marketplace participation by Restaurant Partners and and other third parties critical to quality customer experience, and develop internal training and monitoring processes to ensure compliance with policies.
  • Shape our AI Trust vision. Be the internal voice for how Trust and Safety will evolve alongside AI adoption, ensuring our approach to AI maintains consumer sentiment and safety.
  • Align the company around consistent enforcement. Establish clear boundaries and shared standards across Sales, Marketing, Operations, and Product to ensure policy enforcement is consistent and frictionless.
  • Lead our highest-stakes responses. Provide best-in-class advice on response strategies to trust-breaching events, including meeting with and helping draft communications to key Enterprise customer stakeholders and national-scale Restaurant Partner brands.
  • Own investigation and escalation. Lead internal fact gathering to support legal's investigation into actual or potential disputes arising from trust-breaching events or escalations, including communication with Public Health agencies where needed.

What you have:
  • 10+ years in the arena with deep T&S ownership, or comparable experience in Operations, Product or Compliance functions for a Technology Company, at least 3 of which must have required primary ownership of Trust and Safety program design and implementation.
  • A track record of building and leading high performing teams, with at least 5 years of experience directly hiring, managing, and developing front-line teams, specifically those tasked with high-volume escalations, disputes, and policy enforcement.
  • Hands-on experience designing dispute resolutions from scratch. Strong background in building and scaling dispute resolution and appeals processes from the ground up.
  • Elite judgment under pressure. Battle-tested decisiveness in high-stakes situations, with exceptional discretion and a practical head for business.
  • Proven ability to turn hard problems into measurable impact. A track record of attacking complex problems with a customer-centric focus and launching solutions with demonstrable business results.
  • A proactive, self-directed learning mindset. Demonstrated ability to identify knowledge gaps and fill them zealously through research - with the intellectual curiosity and work ethic to get up to speed fast on ezCater's evolving business.
  • Exceptional communication at every level. Outstanding written and oral communication skills, with the ability to draft executive-level reporting, customer-facing communications, and internal policy documents.
  • Academic foundation. Completion of a 4-year accredited college program required; advanced graduate study preferred, especially in a field related to this work.

The national total targetcash compensation range for this position, including base salary and bonus target, is $145,000-$217,000 annually.*
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
ezCater does not sponsor applicants for work visas or legal permanent residence.
What You'll Get from Us:
You'll get a terrifically compelling experience in an innovative, high performing environment. You'll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.
Oh, and you'll get all this: Market competitive salary, stock options that you'll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you're in our office, and knowing that you helped transform the food for work space.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.
For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.
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