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Trust Safety Manager Jobs (NOW HIRING)

Wipro Limited

Trust and Safety Manager

Austin, TX · On-site

$100K - $200K/yr

Trust and Safety Manager City: Austin State/Province: Texas Posting Start Date: 8/27/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company ...

Collectorsuniverse

Marketplace Trust and Safety Manager

$110K - $180K/yr

We're looking for a Marketplace Trust and Safety Manager who will lead our Trust & Safety function to help maintain a safe, trusted, and high-performing platform for our buyers and sellers. You'll ...

Depop US, Inc.

Trust & Safety Director

Manhattan, NY · On-site

About the Role Trust & Safety at Depop Keeping our community safe on Depop requires both ... Effective written and verbal communication and excellent stakeholder management skills. Experience ...

Instawork

Trust & Safety Specialist

San Francisco, CA

$90K - $100K/yr

We are looking for a Trust & Safety Specialist who is, first and foremost, a meticulous and ... Manage escalated support tickets with a cool head. You will communicate clearly and consistently ...

Getlabs, Inc.

About the Role We are seeking a driven and pragmatic Senior Trust and Safety Manager to build and own the Trust & Safety function protecting our field workforce. Every day, our phlebotomists enter ...

Depop

Trust & Safety Director

Brooklyn, NY · On-site +1

$188K - $220K/yr

The Trust and Safety team at Depop support our community through both direct support interactions ... Effective written and verbal communication and excellent stakeholder management skills * Experience ...

Depop

Trust & Safety Director

Manhattan, NY · On-site

Trust and Safety at Depop Keeping our community safe on Depop requires both industry-leading ... Effective written and verbal communication and excellent stakeholder management skills. Experience ...

Zeel Networks, Inc.

NY · On-site

The Trust & Safety Senior Specialist helps protect Zeel's community by managing escalations, enforcing policies, identifying risks, and supporting identity and credential verification. The ideal ...

Etsy

Trust & Safety Director

New York, NY · On-site

$188K - $220K/yr

The Trust and Safety team at Depop support our community through both direct support interactions ... Effective written and verbal communication and excellent stakeholder management skills * Experience ...

Apex Systems

Trust & Safety Specialist Location: Remote Role Overview As a Safeguards Enforcement Operations ... Collaborate with Strategy Analysts, Policy Managers, and Threat Intelligence Investigators.

Neighbor

Trust & Safety Specialist

Lehi, UT

As a Trust & Safety Specialist, you will engage directly with our renters, hosts, and internal team ... Manage customer incidents through to resolution, including payment issues, advanced customer ...

ClassDojo, Inc

About the role We're hiring a Trust & Safety Lead to handle the most sensitive issues coming from ... You manage your own schedule, follow through without being chased, and thrive in a fast-moving ...

Wipro Technologies

Trust and Safety Manager

Austin, TX · On-site

$100K - $200K/yr

Senior Manager (Trust & Safety and Fraud Risk Operations) We are seeking a seasoned Senior Manager (12+ years experience) to lead our Trust & Safety and Fraud Risk operations. This is a ...

Neighbor

Trust & Safety Specialist

Lehi, UT · On-site

As a Trust & Safety Specialist, you will engage directly with our renters, hosts, and internal team ... Manage customer incidents through to resolution, including payment issues, advanced customer ...

Neighbor

Trust & Safety Specialist

Lehi, UT

As a Trust & Safety Specialist, you will engage directly with our renters, hosts, and internal team ... Manage customer incidents through to resolution, including payment issues, advanced customer ...

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Trust Safety Manager information

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$37K

$86K

$136.5K

How much do trust safety manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for trust safety manager in the United States is $85,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $102,500.00 per year, depending on experience, location, and employer.

What is the difference between Trust Safety Manager vs Content Moderator?

AspectTrust Safety ManagerContent Moderator
CredentialsExperience in safety policies, risk management, and sometimes certifications in online safety or complianceBasic understanding of platform policies; often no formal certifications required
Work EnvironmentStrategic, policy development, team oversight, and incident responseMonitoring and reviewing user-generated content in real-time or batch
Employer & IndustryTech companies, social media platforms, online marketplacesSocial media, gaming, online platforms, and community sites

The Trust Safety Manager focuses on developing safety policies, managing risks, and overseeing safety teams, while Content Moderators primarily review and remove inappropriate content. Both roles are essential for maintaining platform integrity but differ in scope, responsibilities, and required expertise.

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Trust Safety Manager jobs near you
Infographic showing various Trust Safety Manager job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $85,971 per year, or $41.3 per hour.

Trust and Safety Manager

Austin, TX • On-site

Wipro Limited
Call Centers • 5 - 10K employees
Learn more about Wipro Limitedexternal

$100K - $200K/yr

Full-time

Medical, Dental, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Key responsibilities

  • Oversee the delivery of high-precision moderation outcomes and monitor site performance against key business metrics.

  • Lead the operational execution of AI-assisted moderation, ensuring effective human feedback loops and risk mitigation.

  • Coach and mentor team leaders, and communicate regularly with clients to ensure transparency and strategic alignment.

Wipro rating

7.2

Company rating: 7.2 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Job Title: Trust and Safety Manager
City: Austin
State/Province: Texas
Posting Start Date: 8/27/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
We are seeking a seasoned Senior Manager (12+ years experience) to lead our Trust & Safety and Fraud Risk operations. This is a high-visibility, client-facing role where you will be the strategic partner for our customers. You will oversee the delivery of high-precision moderation outcomes, lead multi-site operations, and drive continuous performance improvement. You will bridge the gap between technical AI-driven moderation workflows and tangible business outcomes, ensuring that our operations are not only efficient but also scalable and future-proof.
Key Responsibilities
Client Delivery & Operational Excellence
  • Performance Accountability: Serve as the primary point of contact for service delivery, monitoring site performance against key business metrics such as Productivity, Accuracy, Quality Scores, and Staff Utilization.
  • Strategic Problem Solving: Identify and eliminate operational barriers to quality. Implement proactive mitigation plans to address service trends and ensure consistent, high-standard delivery.
  • Business Transformation: Lead network-wide strategic planning and process change initiatives (e.g., Lean/Kaizen) to drive margin improvement and operational efficiency.
  • Resource Management: Partner with MIS and WFM teams to ensure optimum staffing and resource availability, ensuring we maintain a seamless, high-touch service experience for the client.

AI-Augmented Operational Leadership
  • AI Integration & Quality: Oversee the operational execution of AI-assisted moderation. Partner with the client's technical teams to ensure human feedback loops are effectively improving model accuracy and policy enforcement.
  • Safety Governance: Manage the operational application of safety protocols and adversarial red-teaming, ensuring that moderation teams are effectively mitigating risks and protecting the client's reputation.
  • Scaling Innovation: Proactively suggest process improvements that leverage AI capabilities to enhance productivity, helping the client map and improve product user experience.

Talent & Stakeholder Management
  • Leadership Development: Coach and mentor Deputy Managers and Supervisors, fostering a high-performance culture and building a robust talent pipeline for future projects.
  • Effective Communication: Act as a communication bridge between the production floor and the client. Lead regular town halls, skip-level sessions, and status reviews to ensure transparency and strategic alignment.
  • Cultural Leadership: Cultivate an environment that embraces ambiguity, encourages a bias for action, and aligns with the client's collaborative and innovative culture.

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Required Skills & Qualifications
  • Experience: 12+ years of relevant experience in Trust & Safety, Fraud Risk Operations, or BPO/Managed Services, with a proven track record of managing large-scale global contracts.
  • Client-Facing Expertise: Demonstrated ability to work independently with minimal client intervention, providing centralized handling of complex processes while maintaining strong client trust.
  • Strategic Mindset: Proven success in project management, multi-tasking, and delegating; experience in a Management Consulting or high-end Services business is highly preferred.
  • Analytical Rigor: High level of comfort with numbers, data analytics, and performance reporting to drive margin improvements and cost-efficient results.
  • Operational Agility: Proven ability to rapidly ramp up teams (hiring, training, and retention) while maintaining rigorous quality standards.
  • Communication & Influence: Exceptional presentation and negotiation skills. Ability to communicate complex operational insights clearly to internal and external stakeholders.

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Mandatory Skills: Content Moderation.
Experience: >10 YEARS.
The expected compensation for this role ranges from $100,000 to $200,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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