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Trust Safety Jobs (NOW HIRING)

Zeel

Trust and Safety Specialist

Orlando, FL · On-site

$55K/yr

The Trust & Safety Specialist is responsible for enforcing Zeel's protocols and policies to ensure every health and wellness experience is safe, compliant, and seamless. This role manages escalations ...

Zeel

Trust and Safety Specialist

Orlando, FL · Remote

The Trust & Safety Specialist is responsible for enforcing Zeel's protocols and policies to ensure every health and wellness experience is safe, compliant, and seamless. This role manages escalations ...

Accenture

Trust & Safety Associate

San Antonio, TX · On-site

$24.95/hr

The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an ...

New

Accenture

Trust & Safety Associate

San Antonio, TX · On-site

The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an ...

New

Suno

Engineering Manager, Trust & Safety

San Francisco, CA · On-site

$250K - $280K/yr

About the Role Suno is hiring an Engineering Manager, Trust & Safety , to lead the team responsible for protecting our platform and users from abuse, fraud, and harmful content. You'll build and grow ...

Suno

Software Engineer, Trust & Safety

San Francisco, CA · On-site

$170K - $240K/yr

About the Role Suno is hiring a Software Engineer, Trust and Safety, to be on the front lines of protecting our platform and users from abuse, fraud, and harmful behaviors / content. Your work will ...

TikTok

Data Scientist - Trust & Safety

San Jose, CA

$144K - $329K/yr

Responsibilities The Trust & Safety team at TikTok ensures that our global community is safe and empowered to create and enjoy content across all of our applications. The mission of data science is ...

Chime

Product Manager, Trust & Safety

San Francisco, CA · On-site

They are seeking a Product Manager for their Trust & Safety team to drive critical investments in areas like KYC, support experiences, and automation, while partnering with cross-functional teams to ...

Whatnot

Trust & Safety Agent

Phoenix, AZ · On-site

Role We are looking for Trust and Risk Agents to maintain the safety and integrity that powers our platform. You will work collaboratively to identify potential risks, enforce our policies, and ...

G2.com, Inc

Trust & Safety Senior Specialist

$75K - $90K/yr

About The Role The Senior Trust & Safety Specialist owns complex escalation resolution and data-driven fraud investigation at G2, serving as the primary senior IC responsible for protecting the ...

Faire

Trust & Safety Strategy Lead

New York, NY · On-site

$144K - $198K/yr

About this role We're looking for an experienced Trust & Safety (T&S) Strategy Lead to help protect the integrity of our marketplace and the community of brands and retailers that depend on it. In ...

Vercel

Software Engineer, Trust & Safety

$208K - $312K/yr

As a Software Engineer on our Trust & Safety team at Vercel, you'll build and operate systems that protect millions of developers and projects from abuse at internet scale. You'll analyze real-world ...

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How much do trust safety jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for trust safety in the United States is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $28.61 per hour, depending on experience, location, and employer.

What is a Trust & Safety job?

A Trust & Safety job involves protecting users, platforms, and communities from harmful content, fraud, and abuse. Professionals in this field develop policies, enforce guidelines, and use technology to detect and prevent risks such as scams, misinformation, and harassment. Their role often includes working with law enforcement, user support teams, and AI moderation tools to ensure a safe and trustworthy environment. Trust & Safety teams play a critical role in maintaining user confidence and platform integrity.

What are the key skills and qualifications needed to thrive in the Trust Safety position, and why are they important?

To thrive as a Trust & Safety professional, you need a strong understanding of risk assessment, online policy enforcement, and content moderation, typically supported by experience in compliance, law, or cybersecurity. Familiarity with moderation platforms, ticketing systems, automation tools, and analytics software is commonly required, and certifications like CIPP or security-related credentials can be advantageous. Outstanding communication, problem-solving skills, empathy, and sound judgment are vital to fairly and efficiently handle sensitive situations. These skills are essential for maintaining a safe online environment, upholding company policies, and protecting both users and organizational integrity.

What are some typical challenges faced by Trust & Safety teams, and how is the work environment structured to address them?

Trust & Safety teams often encounter challenges such as rapidly evolving online threats, balancing user safety with privacy, and making difficult decisions regarding user-generated content. These professionals usually work collaboratively in close-knit teams, often alongside legal, engineering, and customer support departments to address complex cases efficiently. Continuous training, access to internal resources, and regular cross-team communication are commonly provided to help staff stay up-to-date and manage high-pressure situations. The environment is fast-paced but supportive, prioritizing both employee well-being and prompt responses to potential risks.

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Trust Safety jobs near you
Infographic showing various Trust Safety job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $53,254 per year, or $25.6 per hour.

Manager, Trust & Safety

Fanatics Collectibles

New York, NY • Remote

Other

Re-posted 24 days ago

Job description

About the Team

Fanatics Collect is a global product and technology group dedicated to revolutionizing the world of collectibles. Every single day our team of experienced product leaders, engineers, and operators obsesses over how to create the ultimate collector experience with our products: Topps.com, the direct to consumer ecommerce platform of the Topps brand, Fanatics Collect, the most trusted and dynamic collector focused marketplace, and our collector focused live shopping platforms, Fanatics Live and Voggt.

We have the unique advantage of being backed by Fanatics - the world's largest sports merchandiser, with more than 900 global sports relationships, 90+ million reachable fans, and exclusive licensing deals with the MLB, NFL, and NBA among many others - but we're a nimble, ambitious team building products from the ground up.

If you're passionate about building world class products and share our love for sports fans and collectors, Fanatics Collect offers an exciting opportunity to be part of a dynamic team creating the future of collecting.

Role Summary

The Manager, Trust & Safety is responsible for leading frontline Trust & Safety operations, ensuring high-quality investigations, consistent policy enforcement, and efficient resolution of fraud and abuse cases. This role translates strategic direction from leadership into operational execution, managing daily workflows while driving performance against SLAs, quality standards, and risk mitigation goals. As a critical bridge between strategy and execution, this leader will oversee a team of Trust & Safety Associates, optimize operational processes, and serve as an escalation point for complex and high-risk cases. The role requires strong analytical judgment, operational rigor, and cross-functional collaboration to protect marketplace integrity and customer trust at scale.  This is a remote position. #LI-Remote

Key Responsibilities

  • Lead and manage a team of Trust & Safety Associates handling fraud, abuse, and policy enforcement cases
  • Oversee daily case queues, ensuring SLA adherence, quality standards, and timely resolution
  • Coach, develop, and performance-manage team members to drive high performance and career growth
  • Translate strategic priorities into clear workflows, SOPs, and execution plans
  • Monitor and report on KPIs including resolution time, accuracy, backlog, and fraud loss mitigation
  • Identify operational bottlenecks and implement process improvements to increase efficiency and scale
  • Act as the escalation point for complex or high-risk (P0/P1) investigations and enforcement decisions
  • Ensure consistent, fair, and defensible application of Trust & Safety policies across all cases
  • Partner cross-functionally with Legal, Finance, CX, Product, and Engineering on escalations and tooling needs
  • Identify fraud trends, policy gaps, and tooling limitations, providing actionable insights to leadership

Qualifications

  • Bachelor's degree in Business, Criminal Justice, Cybersecurity, or a related field; equivalent experience considered
  • 5-7+ years of experience in Trust & Safety, fraud operations, risk management, or a related domain
  • 2+ years of people management experience leading frontline operations or investigation teams
  • Strong understanding of fraud detection, abuse patterns, and marketplace risk dynamics in e-commerce or digital platforms
  • Experience managing SLAs, KPIs, and operational performance in high-volume environments
  • Proven ability to develop SOPs, improve workflows, and scale operational processes
  • Strong analytical and decision-making skills with the ability to handle ambiguity and high-risk scenarios
  • Experience partnering with cross-functional teams including Legal, Product, Engineering, and Customer Experience
  • Familiarity with Trust & Safety tools, case management systems, and fraud detection technologies
  • Excellent communication, coaching, and stakeholder management skills in a fast-paced, high-growth environment

Ensure your Fanatics job offer is legitimate and don't fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com).  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

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