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Proactive Trust & Safety Lead - Investigations

Seattle, WA · On-site

$15.75 - $19.25/hr

The Trust & Safety (T&S) Team plays an important role in protecting our Snapchatters from content that violates our terms of service or Community Guidelines - while constantly embodying our values of ...

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How much do trust safety jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for trust safety in the United States is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $28.61 per hour, depending on experience, location, and employer.

What is a trust safety?

A Trust & Safety job involves protecting users, platforms, and communities from harmful content, fraud, and abuse. Professionals in this field develop policies, enforce guidelines, and use technology to detect and prevent risks such as scams, misinformation, and harassment. Their role often includes working with law enforcement, user support teams, and AI moderation tools to ensure a safe and trustworthy environment. Trust & Safety teams play a critical role in maintaining user confidence and platform integrity.

What are the key skills and qualifications needed to thrive in the trust safety position, and why are they important?

To thrive as a Trust & Safety professional, you need a strong understanding of risk assessment, online policy enforcement, and content moderation, typically supported by experience in compliance, law, or cybersecurity. Familiarity with moderation platforms, ticketing systems, automation tools, and analytics software is commonly required, and certifications like CIPP or security-related credentials can be advantageous. Outstanding communication, problem-solving skills, empathy, and sound judgment are vital to fairly and efficiently handle sensitive situations. These skills are essential for maintaining a safe online environment, upholding company policies, and protecting both users and organizational integrity.

What are some typical challenges faced by trust safety teams, and how is the work environment structured to address them?

Trust & Safety teams often encounter challenges such as rapidly evolving online threats, balancing user safety with privacy, and making difficult decisions regarding user-generated content. These professionals usually work collaboratively in close-knit teams, often alongside legal, engineering, and customer support departments to address complex cases efficiently. Continuous training, access to internal resources, and regular cross-team communication are commonly provided to help staff stay up-to-date and manage high-pressure situations. The environment is fast-paced but supportive, prioritizing both employee well-being and prompt responses to potential risks.

More about Trust Safety jobs
What cities are hiring for Trust Safety jobs? Cities with the most Trust Safety job openings:
What are the most commonly searched types of Trust Safety jobs? The most popular types of Trust Safety jobs are:
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Trust Safety jobs near you
Infographic showing various Trust Safety job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $53,254 per year, or $25.6 per hour.

Mobile Engineering Manager, Trust & Safety

Match Group

New York, NY • On-site

$229K/yr

Full-time

Retirement

Re-posted 20 days ago

Job description

Hinge is the dating app designed to be deleted
In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we're on a mission to inspire intimate connection to create a less lonely world. We're obsessed with understanding our users' behaviors to help them find love, and our success is defined by one simple metric- setting up great dates. With millions of users across the globe, we've become the most trusted way to find a relationship, for all.
About the Role
Ensuring the safety and security of the Hinge community is a core part of our product strategy and one of our most important competitive differentiators. The features that keep users safe, such as reporting and blocking flows, content moderation interfaces, identity verification touchpoints, and real-time safety interventions, are not just compliance checkboxes - they are product innovations that directly shape whether users feel confident enough to show up authentically. Getting them right demands both technical craft and genuine care for the humans using them.
As the Mobile Engineering Manager for this team, you'll lead a tight-knit group of 4-6 iOS and Android engineers embedded across our Trust & Safety teams. You'll be expected to maintain meaningful technical fluency and occasionally take on scoped projects yourself in Swift or Kotlin alongside your team.
Responsibilities
  • Manage a blended team of iOS and Android engineers, handling goal-setting, performance reviews, mentorship, coaching, team health, team staffing, and delivery
  • Participate actively in cross-functional planning, helping define Trust & Safety's roadmap and ensuring that the team makes effective progress against business goals
  • Collaborate with engineering management peers across Trust & Safety to develop a technical roadmap that complements the broader product roadmap
  • Take on individual contributor work for smaller, well-scoped projects on either platform, writing production Swift or Kotlin code as a complement to your management responsibilities
  • Ensure consistent quality and reliability standards across iOS and Android
  • Help shape mobile engineering best practices, including the adoption of AI-empowered development tooling, across code review culture, testing standards, and release processes

What We're Looking For
  • 6+ years of mobile engineering experience in Swift (iOS) and/or Kotlin (Android) - experience across both platforms is strongly preferred
  • 3+ years of engineering management experience
  • Comfortable operating as a player-coach - you understand that your primary job is your team, but you can and will write production code when the situation calls for it
  • Genuine interest in how AI tooling is changing mobile development workflows, and the initiative to help your team adopt and benefit from those shifts
  • Experience building consumer-facing mobile features with a high bar for UX quality and reliability
  • Prior exposure to Trust & Safety, content moderation, or safety-adjacent product areas is a meaningful plus
  • Empathetic, direct communicator with your team, peers, and stakeholders

$ 191500- $229500 a year
Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
As a member of our team, you'll enjoy:
401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
Professional Growth: Get an annual Learning & Development stipend once you've been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.
Parental Leave & Planning: When you become a new parent, you're eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)
Fertility Support: You'll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.
Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates- Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.
ERGs: We have eight Employee Resource Groups (ERGs)-Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents -that hold regular meetings, host events, and provide dedicated support to the organization & its community.
At Hinge, our core values are...
Authenticity: We share, never hide, our words, actions and intentions.
Courage: We embrace lofty goals and tough challenges.
Empathy: We deeply consider the perspective of others.
Diversity inspires innovation
Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.
#Hinge

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