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Vice President Customer Success Jobs in Rochester, NY

VP Supply Corp

CDC Driver

Shortsville, NY · On-site

$25 - $27/hr

About VP Supply Corp VP Supply Corp is a leading distributor of plumbing, HVAC, industrial, and ... customers. Our high-volume CDC (Central Distribution Center) will be the backbone of product ...

VP Supply Corp

Class A CDL CDC Driver

Shortsville, NY · On-site

$28 - $35/hr

About VP Supply Corp VP Supply Corp is a leading distributor of plumbing, HVAC, industrial, and ... customers. Our high-volume CDC (Central Distribution Center) will be the backbone of product ...

VP Supply Corp.

Class A CDL CDC Driver

Shortsville, NY · On-site

$1.2K - $1.5K/wk

About VP Supply Corp VP Supply Corp is a leading distributor of plumbing, HVAC, industrial, and ... customers. Our high-volume CDC (Central Distribution Center) will be the backbone of product ...

VP Supply Corp

Class A CDL CDC Driver

Shortsville, NY · On-site

$28 - $35/hr

Description About VP Supply Corp VP Supply Corp is a leading distributor of plumbing, HVAC, ... customers. Our high-volume CDC (Central Distribution Center) will be the backbone of product ...

Monro

Automotive Regional VP - Zone 24

Fairport, NY · On-site

$165K - $185K/yr

The Regional Vice President is responsible for the entire operation of all stores within their ... Ensure service centers are providing exceptional customer service and respect. * Deliver regional ...

Monro

Regional Vice President New England

Fairport, NY · On-site

$140K - $165K/yr

Ensure service centers are providing exceptional customer service and respect. * Deliver regional ... The Regional Vice President has leadership responsibility for the entire operations of all stores ...

Amteck, LLC

Senior Project Manager

Henrietta, NY · On-site

... and customer satisfaction, we're proud to be at the forefront of the industry. We are seeking a ... This position reports to the VP of Service Operationsand takes direction from and provides support ...

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Showing results 21-40

All JobsVice President Customer Success JobsVice President Customer Success Jobs in Rochester, NY

Vice President Customer Success information

See Rochester, NY salary details

$78.4K

$161K

$258.5K

How much do vice president customer success jobs pay per year?

As of Sep 6, 2026, the average yearly pay for vice president customer success in Rochester, NY is $161,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,700.00 and $175,100.00 per year, depending on experience, location, and employer.

What does a vice president customer success do?

A Vice President of Customer Success is responsible for overseeing the strategies and teams that ensure customers achieve their desired outcomes with a company's products or services. They work to build strong customer relationships, improve retention rates, and drive customer satisfaction. This role typically involves managing customer success managers, analyzing customer feedback, and collaborating with other departments to enhance the customer experience. The VP of Customer Success also develops and implements programs that support customers throughout their journey, aiming to maximize value and minimize churn.

What are the key skills and qualifications needed to thrive as a vice president customer success?

To thrive as a Vice President Customer Success, you need a deep understanding of customer lifecycle management, strategic leadership experience, and a strong track record in driving customer retention and growth, typically supported by a bachelor's or master's degree. Familiarity with CRM platforms like Salesforce, customer success tools such as Gainsight, and data analytics systems is essential. Outstanding communication, empathy, and the ability to inspire and lead cross-functional teams set top performers apart. These skills are crucial for building long-term client relationships, ensuring customer satisfaction, and driving organizational revenue.

How does a vice president customer success typically collaborate with sales and product teams to enhance the customer journey?

A Vice President of Customer Success works closely with sales and product teams to ensure a smooth transition from onboarding to ongoing support. They often participate in cross-functional meetings to share customer feedback, align on product improvements, and develop strategies for upselling or renewal. By fostering open communication and shared goals, the VP ensures that customer needs are addressed holistically, leading to higher satisfaction and retention. This collaborative approach is vital for building long-term customer relationships and driving company growth.

What is the difference between Vice President Customer Success vs Customer Success Director?

AspectVice President Customer SuccessCustomer Success Director
Required CredentialsBachelor's degree, extensive experience in customer success, leadership skillsBachelor's degree, significant customer success experience, leadership abilities
Work EnvironmentExecutive leadership, strategic planning, cross-department collaborationTeam management, client engagement, operational oversight
Employer & Industry UsageUsed in large SaaS, tech, and enterprise companiesCommon in mid to large-sized organizations across various industries
Search & Comparison IntentHigh-level strategic role, leadership focusOperational management, team leadership

The Vice President Customer Success typically holds a senior leadership role focused on strategic planning and overall customer success initiatives. The Customer Success Director manages day-to-day operations and team performance. Both roles require customer success experience, but the VP is more strategic and cross-functional, while the Director is more operational and team-focused.

What are the most commonly searched types of Customer Success jobs in Rochester, NY?

The most popular types of Customer Success jobs in Rochester, NY are:

What are popular job titles related to Vice President Customer Success jobs in Rochester, NY?

For Vice President Customer Success jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Vice President Customer Success jobs in Rochester, NY look for?

The top searched job categories for Vice President Customer Success jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Vice President Customer Success jobs?

Cities near Rochester, NY with the most Vice President Customer Success job openings:

Vice President Customer Success jobs near you
Infographic showing various Vice President Customer Success job openings in Rochester, NY as of June 2026, with employment types broken down into 75% Full Time, 19% Part Time, 5% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $161,041 per year, or $77.4 per hour.

CDC Driver

VP Supply Corp

Shortsville, NY • On-site

$25 - $27/hr

Full-time

Re-posted 28 days ago

Job description

Description:

About VP Supply Corp

VP Supply Corp is a leading distributor of plumbing, HVAC, industrial, and electrical supplies. With 60 years of experience and multiple locations, we are committed to providing exceptional service and quality products to our customers. 


Our high-volume CDC (Central Distribution Center) will be the backbone of product movement within our 15-branch network, consolidating inventory replenishment, accelerating product flow, and driving operational efficiency. The top priority will be to ensure product moves accurately and efficiently out to and between the branches. The CDC will support high throughput, consistent product availability and reliable delivery, thereby reducing friction in the supply chain, and allowing our branches to provide outstanding customer service.


Position Overview:

Our CDC is seeking to hire a Delivery Driver with 1-3 years of experience driving 26 ft box trucks. Note, no CDL is required for this position. We are looking for high performers with a strong sense of autonomy, solutions oriented, and with a focus on safety as a priority. 


This is an overnight position. The schedule would be Sunday - Thursday 10:00 PM - 7:00 AM.


Responsibilities:

  • Coordinate and logs routes for overnight delivery trucks, with focus on delivery time commitments.
  • Hands-on loading and unloading of product that is received into individual daily routes and secure loads.
  • Move skids using a manual pallet jack, hand truck, and lift gate.
  • Complete and maintain paperwork from the night's work including inter-branch transfers and truck logs.
  • Provide information to Dispatcher throughout the night, such as delivery times and picture capture.
  • Ensure truck cab and bed are emptied and cleaned daily at the end of every shift.
  • Prepare and schedule maintenance on vehicles to determine needed repairs or inspections.
Requirements:

Qualifications:

  • 1-3 years of experience driving a 26’ box truck, or similar vehicle. 
  • Experience with using pallet jacks, hand trucks, and liftgates.
  • Territorial knowledge of Rochester, Syracuse, Buffalo, Albany and surrounding areas. 
  • Ability to climb on and off the back of a truck, using side steps. 
  • Must be able to undergo a motor vehicle and background check. 
  • Must have reliable daily transportation to branch location