Customer Success Manager
York, NY · On-site +1
Description The Customer Success Manager (CSM) manages a portfolio of strategic customers across the United States, ensuring they achieve measurable business value from Webbing's connectivity ...
Customer Success Manager
York, NY · On-site +1
Description The Customer Success Manager (CSM) manages a portfolio of strategic customers across the United States, ensuring they achieve measurable business value from Webbing's connectivity ...
Customer Success Associate
Geneseo, NY · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Geneseo, NY · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Rochester, NY · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Rochester, NY · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Representative
Victor, NY · On-site
$65K - $80K/yr
JOB SUMMARY The Customer Success Representative (CSR) position will be responsible developing and maintaining a successful relationship for their assigned Clients. The CSR is the face of Brite for ...
Customer Success Representative
Victor, NY · On-site
$65K - $80K/yr
JOB SUMMARY The Customer Success Representative (CSR) position will be responsible developing and maintaining a successful relationship for their assigned Clients. The CSR is the face of Brite for ...
Customer Success Engineer - Analytics as a Service Position Summary The Customer Success Engineer owns the complete customer journey from signed order through deployment, adoption, measurable ...
Customer Success Engineer - Analytics as a Service Position Summary The Customer Success Engineer owns the complete customer journey from signed order through deployment, adoption, measurable ...
Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Associate & Summary The Opportunity As a CTIO - Activation & Customer Success - Experienced Associate, you ...
Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Associate & Summary The Opportunity As a CTIO - Activation & Customer Success - Experienced Associate, you ...
MOBILITY MENTOR - STEPS TO SUCCESS
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
MOBILITY MENTOR - STEPS TO SUCCESS
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
MOBILITY MENTOR - STEPS TO SUCCESS
Rochester, NY · On-site
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
MOBILITY MENTOR - STEPS TO SUCCESS
Rochester, NY · On-site
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
MOBILITY MENTOR - STEPS TO SUCCESS
Rochester, NY · On-site
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
MOBILITY MENTOR - STEPS TO SUCCESS
Rochester, NY · On-site
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
MOBILITY MENTOR - STEPS TO SUCCESS
Rochester, NY · On-site
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
Quick apply
MOBILITY MENTOR - STEPS TO SUCCESS
Rochester, NY · On-site
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
Customer Service Representative | Billing Support
Rochester, NY · On-site
$20 - $27.80/hr
Ability to work a variety of schedules including nights, weekends, and holidays * Language ... our success, supporting all aspects of their well-being at every stage of life. A qualified ...
Customer Service Representative | Billing Support
Rochester, NY · On-site
$20 - $27.80/hr
Ability to work a variety of schedules including nights, weekends, and holidays * Language ... our success, supporting all aspects of their well-being at every stage of life. A qualified ...
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T22
Rochester, NY · On-site
$17/hr
... to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have ...
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T22
Rochester, NY · On-site
$17/hr
... to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have ...
... customer service and provides encouragement and support to students. The K-12 Student Success ... Limited evening and weekend assignments should be expected. * Experience Preferred: Experience in ...
... customer service and provides encouragement and support to students. The K-12 Student Success ... Limited evening and weekend assignments should be expected. * Experience Preferred: Experience in ...
... customer service and provides encouragement and support to students. The K-12 Student Success ... Limited evening and weekend assignments should be expected. * Experience Preferred: Experience in ...
Quick apply
... customer service and provides encouragement and support to students. The K-12 Student Success ... Limited evening and weekend assignments should be expected. * Experience Preferred: Experience in ...
... customer service and provides encouragement and support to students. The K-12 Student Success ... Limited evening and weekend assignments should be expected. * Experience Preferred: Experience in ...
... customer service and provides encouragement and support to students. The K-12 Student Success ... Limited evening and weekend assignments should be expected. * Experience Preferred: Experience in ...
Customer Service Desk PM
Honeoye Falls, NY · On-site
$18 - $20/hr
... success. Candidates should have the flexibility to work a minimum of two weekdays and one weekend ... positive customer experience. Ideal team members are collaborative and capable of working ...
Customer Service Desk PM
Honeoye Falls, NY · On-site
$18 - $20/hr
... success. Candidates should have the flexibility to work a minimum of two weekdays and one weekend ... positive customer experience. Ideal team members are collaborative and capable of working ...
Customer Service Desk AM
Honeoye Falls, NY · On-site
$18 - $20/hr
... success. Candidates should have the flexibility to work a minimum of two weekdays and one weekend ... positive customer experience. Ideal team members are collaborative and capable of working ...
Quick apply
Customer Service Desk AM
Honeoye Falls, NY · On-site
$18 - $20/hr
... success. Candidates should have the flexibility to work a minimum of two weekdays and one weekend ... positive customer experience. Ideal team members are collaborative and capable of working ...
Customer Service Desk PM
$18 - $20/hr
... success. Candidates should have the flexibility to work a minimum of two weekdays and one weekend ... positive customer experience. Ideal team members are collaborative and capable of working ...
Customer Service Desk PM
$18 - $20/hr
... success. Candidates should have the flexibility to work a minimum of two weekdays and one weekend ... positive customer experience. Ideal team members are collaborative and capable of working ...
Weekend Customer Success information
See Rochester, NY salary details
$11.38 - $14.60
9% of jobs
$17.36 is the 25th percentile. Wages below this are outliers.
$14.60 - $17.81
19% of jobs
The median wage is $20.62 / hr.
$17.81 - $21.02
26% of jobs
$23.77 is the 75th percentile. Wages above this are outliers.
$21.02 - $24.24
26% of jobs
$24.24 - $27.45
11% of jobs
$27.45 - $30.66
4% of jobs
$30.66 - $33.87
3% of jobs
$33.87 - $37.09
2% of jobs
$37.09 - $40.30
0% of jobs
$40.30 - $43.51
0% of jobs
$43.51 - $46.72
1% of jobs
$11
$23
$46
How much do weekend customer success jobs pay per hour?
As of Aug 3, 2026, the average hourly pay for weekend customer success in Rochester, NY is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.90 per hour, depending on experience, location, and employer.
What is the difference between Weekend Customer Success vs Weekend Customer Support?
| Aspect | Weekend Customer Success | Weekend Customer Support |
|---|---|---|
| Primary Focus | Building long-term client relationships and ensuring customer success | Providing technical assistance and resolving immediate customer issues |
| Required Skills | Communication, relationship management, product knowledge | Troubleshooting, technical knowledge, problem-solving |
| Work Environment | Proactive engagement, strategic planning | Reactive support, issue resolution |
| Common Certifications | Customer success certifications, CRM proficiency | Technical support certifications, product-specific training |
Weekend Customer Success focuses on fostering ongoing relationships and ensuring clients achieve their goals, while Weekend Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.
What are the most commonly searched types of Customer Success jobs in Rochester, NY? The most popular types of Customer Success jobs in Rochester, NY are:
What are popular job titles related to Weekend Customer Success jobs in Rochester, NY? For Weekend Customer Success jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Success jobs in Rochester, NY look for? The top searched job categories for Weekend Customer Success jobs in Rochester, NY are:
- Customer Success Manager
- Strategic Customer Success Manager
- Director Customer Success Manager Remote
- Scaled Customer Success Manager
- Director Customer Success Manager
- Agricultural Customer Success
- Weekend Customer Success Manager
- Overnight Virtual Customer Success Manager
- Customer Success Manager Europe
- Work From Home Customer Success Associate
What cities near Rochester, NY are hiring for Weekend Customer Success jobs? Cities near Rochester, NY with the most Weekend Customer Success job openings:
Full-time
Posted 23 days ago
Job description
Description
The Customer Success Manager (CSM) manages a portfolio of strategic customers across the United States, ensuring they achieve measurable business value from Webbing's connectivity solutions while building long-term partnerships. The CSM serves as the trusted advisor throughout the customer lifecycle-from deployment and onboarding through adoption, growth, and renewal-working closely with Sales, Product, Engineering, Customer Operations, and Support.
Key Responsibilities:
Customer Success Management
Customer Lifecycle Management
Business Growth
Operational Excellence
Customer Site Visits
Requirements
Preferred Qualifications
About Webbing
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.
Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
What we offer
The Customer Success Manager (CSM) manages a portfolio of strategic customers across the United States, ensuring they achieve measurable business value from Webbing's connectivity solutions while building long-term partnerships. The CSM serves as the trusted advisor throughout the customer lifecycle-from deployment and onboarding through adoption, growth, and renewal-working closely with Sales, Product, Engineering, Customer Operations, and Support.
Key Responsibilities:
Customer Success Management
- Build trusted relationships with customer stakeholders and executive sponsors.
- Develop and execute Customer Success Plans aligned with customer business objectives.
- Drive customer adoption, retention, satisfaction, and long-term growth.
- Monitor customer health, usage trends, and business outcomes.
- Identify customer risks and proactively lead mitigation plans.
- Act as the primary customer advocate within Webbing.
Customer Lifecycle Management
- Coordinate customer onboarding and deployment activities.
- Ensure successful implementation of Webbing products and services.
- Conduct regular customer cadence meetings.
- Lead Executive Business Reviews (EBRs) and strategic planning sessions.
- Track commitments and ensure timely follow-up on action items.
Business Growth
- Partner with Sales to identify expansion and cross-sell opportunities.
- Support strategic account planning and customer growth initiatives.
- Promote adoption of new products and platform capabilities.
Operational Excellence
- Maintain accurate customer records and Salesforce account hygiene.
- Document customer architecture, stakeholders, and success plans.
- Monitor SIM usage, data consumption, and service trends.
- Coordinate operational requests with Customer Operations and Support.
- Ensure timely communication during incidents and major service events.
Customer Site Visits
- Travel regularly to customer locations across the United States.
- Conduct on-site Executive Business Reviews, workshops, deployment meetings, and relationship-building visits.
- Strengthen executive relationships through face-to-face engagement.
- Support strategic customer initiatives and key business milestones.
Requirements
- 5+ years of experience in Customer Success, Account Management, Technical Account Management, Project Management, or similar customer-facing roles.
- Experience managing enterprise or B2B customers.
- Excellent communication, presentation, and relationship-building skills.
- Strong organizational, analytical, and project management abilities.
- Experience with Salesforce or similar CRM platforms.
- Professional English (spoken and written).
- Willingness to travel up to for customer meetings, Executive Business Reviews, deployments, and site visits.
Preferred Qualifications
- Experience in IoT Connectivity, Telecommunications, Enterprise Mobility, SaaS, or Automotive Connectivity.
- Experience managing strategic or global enterprise customers.
- Knowledge of APIs, eSIM technologies, or connectivity platforms
About Webbing
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.
Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
What we offer
- The opportunity for professional development within a reputable international innovative and growing company.
- The opportunity to join a team of highly professional specialists in an international environment.
- Fully remote role
- Medical benefits