Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. You ...
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Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. You ...
New
Customer Success Associate
Farmington, NY · Hybrid
$10K/mo
Customer Success Associate New York, United States Since 1843, The Economist Group has championed independence, excellence and openness, helping people understand and tackle the critical challenges ...
Customer Success Associate
Farmington, NY · Hybrid
$10K/mo
Customer Success Associate New York, United States Since 1843, The Economist Group has championed independence, excellence and openness, helping people understand and tackle the critical challenges ...
Role Overview Own post-sale project coordination, customer success, and LPR portfolio management during COMPANY's growth phase. Transition from outgoing service manager in first 60-90 days to lead 12 ...
Role Overview Own post-sale project coordination, customer success, and LPR portfolio management during COMPANY's growth phase. Transition from outgoing service manager in first 60-90 days to lead 12 ...
Job Summary The Customer Success Engineer leads strategic customer engagements, supports enterprise onboarding and enablement, and partners cross-functionally with Sales, Product, Marketing, and ...
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Job Summary The Customer Success Engineer leads strategic customer engagements, supports enterprise onboarding and enablement, and partners cross-functionally with Sales, Product, Marketing, and ...
New
Customer Success Manager At Reltio ® , an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted ...
Customer Success Manager At Reltio ® , an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Senior Customer Success Manager
$80K - $95K/yr
Senior Customer Success Manager Since day one, the Relo Metrics team has pushed past traditional boundaries in the sports sponsorship arena to ensure our clients are always a step ahead through ...
Senior Customer Success Manager
$80K - $95K/yr
Senior Customer Success Manager Since day one, the Relo Metrics team has pushed past traditional boundaries in the sports sponsorship arena to ensure our clients are always a step ahead through ...
Customer Success Sales Manager
Rochester, NY · On-site +1
$50K - $60K/yr
CUSTOMER SUCCESS SALES EXECUTIVE At CADimensions, we believe great sales is about more than closing deals -- it's about building trusted partnerships and helping customers solve real challenges. Our ...
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Customer Success Sales Manager
Rochester, NY · On-site +1
$50K - $60K/yr
CUSTOMER SUCCESS SALES EXECUTIVE At CADimensions, we believe great sales is about more than closing deals -- it's about building trusted partnerships and helping customers solve real challenges. Our ...
MOBILITY MENTOR - STEPS TO SUCCESS
Rochester, NY · On-site
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
Quick apply
MOBILITY MENTOR - STEPS TO SUCCESS
Rochester, NY · On-site
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
MOBILITY MENTOR - STEPS TO SUCCESS
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
MOBILITY MENTOR - STEPS TO SUCCESS
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
MOBILITY MENTOR - STEPS TO SUCCESS
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
MOBILITY MENTOR - STEPS TO SUCCESS
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
MOBILITY MENTOR - STEPS TO SUCCESS
Rochester, NY · On-site
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
MOBILITY MENTOR - STEPS TO SUCCESS
Rochester, NY · On-site
$22 - $23.50/hr
... customer service abilities. Must demonstrate respect for diverse cultural backgrounds and ... Flexibility to work occasional evenings and weekends, particularly during participant recruitment ...
Ability to work a variety of schedules including nights, weekends, and holidays * Language ... our success, supporting all aspects of their well-being at every stage of life. A qualified ...
Ability to work a variety of schedules including nights, weekends, and holidays * Language ... our success, supporting all aspects of their well-being at every stage of life. A qualified ...
Rochester NY: POS Implementation Specialist
Rochester, NY · On-site
$25 - $28/hr
We work with restaurants and occasional weekend, or late-night work is to be expected.4- Helpful ... Our employees also act as ambassadors: committed to customer success, and who are honest, tenacious ...
Quick apply
Rochester NY: POS Implementation Specialist
Rochester, NY · On-site
$25 - $28/hr
We work with restaurants and occasional weekend, or late-night work is to be expected.4- Helpful ... Our employees also act as ambassadors: committed to customer success, and who are honest, tenacious ...
Contact Center Customer Service Representative
$15.25 - $19.75/hr
... business success. Job Related Qualifications - Education and Prior Experience : Required ... Weekends * Frequently
Contact Center Customer Service Representative
$15.25 - $19.75/hr
... business success. Job Related Qualifications - Education and Prior Experience : Required ... Weekends * Frequently
Customer Care Agent
Hopewell, NY · On-site
$18 - $20/hr
Must be flexible for weekday and weekend shifts Benefits: As a Customer Care Agent, you will be ... Our employees are one of the main keys to our continued success, therefore, we are committed to ...
Customer Care Agent
Hopewell, NY · On-site
$18 - $20/hr
Must be flexible for weekday and weekend shifts Benefits: As a Customer Care Agent, you will be ... Our employees are one of the main keys to our continued success, therefore, we are committed to ...
Customer Care Agent
Hopewell, NY · On-site
$15.75 - $21/hr
Must be flexible for weekday and weekend shifts Benefits: As a Customer Care Agent, you will be ... Our employees are one of the main keys to our continued success, therefore, we are committed to ...
Customer Care Agent
Hopewell, NY · On-site
$15.75 - $21/hr
Must be flexible for weekday and weekend shifts Benefits: As a Customer Care Agent, you will be ... Our employees are one of the main keys to our continued success, therefore, we are committed to ...
Customer Service Specialist
$16.75 - $22.25/hr
This position is essential to the success of our retail stores. Customer Service Specialists work ... Must be willing to work all scheduled hours, which may include evenings and weekends, with or ...
Customer Service Specialist
$16.75 - $22.25/hr
This position is essential to the success of our retail stores. Customer Service Specialists work ... Must be willing to work all scheduled hours, which may include evenings and weekends, with or ...
Customer Service Specialist
Geneseo, NY · On-site
$16.50 - $21.75/hr
This position is essential to the success of our retail stores. Customer Service Specialists work ... Must be willing to work all scheduled hours, which may include evenings and weekends, with or ...
Customer Service Specialist
Geneseo, NY · On-site
$16.50 - $21.75/hr
This position is essential to the success of our retail stores. Customer Service Specialists work ... Must be willing to work all scheduled hours, which may include evenings and weekends, with or ...
Weekend Customer Success information
See Rochester, NY salary details
$11.38 - $14.60
9% of jobs
$17.36 is the 25th percentile. Wages below this are outliers.
$14.60 - $17.81
19% of jobs
The median wage is $20.62 / hr.
$17.81 - $21.02
26% of jobs
$23.77 is the 75th percentile. Wages above this are outliers.
$21.02 - $24.24
26% of jobs
$24.24 - $27.45
11% of jobs
$27.45 - $30.66
4% of jobs
$30.66 - $33.87
3% of jobs
$33.87 - $37.09
2% of jobs
$37.09 - $40.30
0% of jobs
$40.30 - $43.51
0% of jobs
$43.51 - $46.72
1% of jobs
$11
$23
$46
How much do weekend customer success jobs pay per hour?
As of Jun 10, 2026, the average hourly pay for weekend customer success in Rochester, NY is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.90 per hour, depending on experience, location, and employer.
What is the difference between Weekend Customer Success vs Weekend Customer Support?
| Aspect | Weekend Customer Success | Weekend Customer Support |
|---|---|---|
| Primary Focus | Building long-term client relationships and ensuring customer success | Providing technical assistance and resolving immediate customer issues |
| Required Skills | Communication, relationship management, product knowledge | Troubleshooting, technical knowledge, problem-solving |
| Work Environment | Proactive engagement, strategic planning | Reactive support, issue resolution |
| Common Certifications | Customer success certifications, CRM proficiency | Technical support certifications, product-specific training |
Weekend Customer Success focuses on fostering ongoing relationships and ensuring clients achieve their goals, while Weekend Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.
What are the most commonly searched types of Customer Success jobs in Rochester, NY? The most popular types of Customer Success jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Weekend Customer Success jobs? Cities near Rochester, NY with the most Weekend Customer Success job openings:
Job description
Customer Success Manager at Campfire
As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. You will be the primary partner to finance and accounting teams, ensuring customers realize measurable value from Campfire and feel confident running their core financial operations on our platform.
You will work closely with Implementation, Product, Support, and Sales to deliver a best-in-class customer experience and identify opportunities for expansion and growth.
Key ResponsibilitiesOwn post-implementation success for a portfolio of customers
Build strong relationships with Controllers, Accounting Managers, and Finance leaders
Drive adoption, engagement, and value realization across accounts
Proactively manage account health and identify churn risk
Lead QBRs, success planning, and ongoing check-ins
Manage renewals for your book of business
Identify and support expansion opportunities (seats, modules, entities, geographies, use cases)
Partner with Sales to scope and close upsell and cross-sell opportunities
Maintain accurate renewal forecasts and risk pipelines
Lead customer enablement sessions and workflow optimization reviews
Support rollout of new product features and modules
Ensure customers are following best practices and getting maximum value from Campfire
Partner closely with Implementation to ensure smooth handoffs and successful go-lives
Work with Support and Product to resolve issues and escalate customer feedback
Represent customer voice internally and help improve processes across the customer lifecycle
3+ years of Customer Success or Account Management experience in B2B SaaS
Experience supporting finance, accounting, or operations teams strongly preferred
Bonus: ERP or accounting software experience (QuickBooks, Xero, Sage Intacct, NetSuite)
Strong technical aptitude and ability to learn complex platforms quickly
Bachelor's degree or equivalent experience
Customer-first mindset with strong ownership and accountability
Excellent communicator and relationship builder
Organized, proactive, and comfortable managing multiple accounts
Strong problem-solver who thrives in a fast-moving startup environment
Growth mindset and eagerness to learn and develop
About CAMPFIRE USA
Sourced by ZipRecruiter
Industry
Education programs administration
Company size
51 - 200 Employees
Headquarters location
Anchorage, AK, US