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Entry Level Customer Success Jobs in Rochester, NY

AutoNation

Entry Level Technician

Hilton, NY · On-site

Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer ... Our Associates have many choices for career growth and development after success in a Service ...

AutoNation

Entry Level Technician

Hilton, NY · On-site

A passion for cars and customer service Apply today and join a team that values your skills and ... Our Associates have many choices for career growth and development after success in a Service ...

Wegmans

Entry Level Manager

Fairport, NY · On-site

$21.75 - $22.50/hr

Provide Incredible Customer Service to customers and employees alike, acting as a champion ... Wegmans Corporate Explore the dynamic corporate teams that play a vital role in the success of ...

VIOC

Entry-level Lube Tech/Technician

Greece, NY · On-site

$17.50/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

VIOC

Entry-level Lube Tech/Technician

Canandaigua, NY

$17.50/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

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Showing results 1-20

All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Rochester, NY

Entry Level Customer Success information

See Rochester, NY salary details

$32.3K

$82.5K

$139K

How much do entry level customer success jobs pay per year?

As of Aug 15, 2026, the average yearly pay for entry level customer success in Rochester, NY is $82,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $98,300.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the most commonly searched types of Customer Success jobs in Rochester, NY?

The most popular types of Customer Success jobs in Rochester, NY are:

What are popular job titles related to Entry Level Customer Success jobs in Rochester, NY?

For Entry Level Customer Success jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success jobs in Rochester, NY look for?

The top searched job categories for Entry Level Customer Success jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Entry Level Customer Success jobs?

Cities near Rochester, NY with the most Entry Level Customer Success job openings:

Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Rochester, NY as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $82,459 per year, or $39.6 per hour.

Entry-Level Remote Sales

Fisher Organization

Rochester, NY • On-site

Full-time

Posted 3 days ago

New

Job description

Join a Purpose-Driven Team Making a Real Impact – Entry-Level Leadership Career Opportunity

About Us

At The Fisher Organization, we represent the New England division of American Income Life, a leading provider of supplemental benefits. Our mission is simple but powerful: to protect and empower working families, especially those in labor unions, credit unions, and associations, through high-quality benefits and exceptional service.

We’re proud to build a legacy of leadership, growth, and service, and we’re looking for passionate individuals to grow with us.

Position: Entry-Level Manager – Leadership Development Track (Remote)

If you're driven, coachable, and ready to fast-track your career, this could be your big opportunity you have been searching for. In this role, you’ll lead and mentor a team, contribute to sales strategy, and develop into a high-impact leader. All while working remotely.

This is more than a job—it’s a launchpad for your leadership journey.

What You’ll Do:

Coach and support a team of agents to reach and exceed performance goals

Lead by example through hands-on involvement in sales and service

Monitor performance data and help your team strategize for success

Organize and lead virtual training and onboarding sessions

Keep communication strong, positive, and motivating across your team

Thrive in a fast-paced, fully remote environment

What You Bring:

Natural leadership ability and a desire to help others succeed

Great communication and people skills, especially over Zoom and other digital platforms

Strong organization, multitasking, and time-management abilities

A self-starter mindset with a results-driven approach

Experience in customer service, sales, or team leadership is a plus

No degree or experience required but preferred

What We Offer:

Accelerated career path, promotions based on merit, not tenure

Clear roadmap to leadership roles. Potential to advance within 60 days

Mentorship and support from top industry leaders

Flexible, remote work setup

100% commission-based compensation with no cap on earnings

Opportunities for national and international travel

A culture that celebrates initiative, impact, and growth

Who Thrives Here:

Motivated go-getters who want to grow personally and professionally

Purpose-driven individuals who want their work to matter

Tech-savvy professionals who are comfortable in virtual environments

Confident communicators who build trust and rapport with ease

People who want more than a paycheck, they want to make a difference

Ready to build a career with unlimited potential—while helping families protect what matters most?

Apply now and start your leadership journey with The Fisher Organization.

Apply