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Internship Customer Success Jobs in Rochester, NY

Wegmans

Cashier Customer Service

Webster, NY · On-site

$16.50 - $17/hr

  • Medical

  • Life

  • Retirement

  • PTO

Training Wegmans offers paid summer internships and externships for college students to jumpstart ... Learn More * Transferable Skills Help Veterans Find Success at Wegmans Organization, teamwork ...

Wegmans

Produce Customer Service

Canandaigua, NY · On-site

$16.50 - $17/hr

  • Medical

  • Life

  • Retirement

  • PTO

Training Wegmans offers paid summer internships and externships for college students to jumpstart ... Learn More * Transferable Skills Help Veterans Find Success at Wegmans Organization, teamwork ...

EPISCOPAL CHURCH HOME

Human Resources Intern

Rochester, NY · On-site

$14.75 - $19.75/hr

Human Resources Intern - Internship for academic credit only The Human Resources intern is ... Their mentorship, guidance, and genuine investment in my success made this experience both ...

Keenfinity

Associate Firmware Engineer

Fairport, NY

$78K - $88K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collaboration with internal customers to define and set expectations. * Assist in product design ... from internships or professional employment. * 1+ years of experience from internships or ...

Keenfinity

Associate Firmware Engineer

Fairport, NY · On-site

$78K - $88K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collaboration with internal customers to define and set expectations. * Assist in product design ... from internships or professional employment. * 1+ years of experience from internships or ...

Keenfinity

Associate Firmware Engineer

Fairport, NY · On-site

$78K - $88K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collaboration with internal customers to define and set expectations. * Assist in product design ... from internships or professional employment. * 1+ years of experience from internships or ...

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All JobsCustomer Success JobsInternship Customer Success JobsInternship Customer Success Jobs in Rochester, NY

Internship Customer Success information

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How much do internship customer success jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for internship customer success in Rochester, NY is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $18.51 per hour, depending on experience, location, and employer.

What does an internship customer success role involve?

An Internship Customer Success role typically focuses on supporting the Customer Success team in ensuring clients have a positive experience with a company's products or services. Interns in this position often assist with onboarding new customers, responding to client inquiries, gathering feedback, and helping resolve issues. They may also work on projects to improve customer satisfaction and learn about client relationship management. This role provides valuable exposure to customer service practices, business communication, and problem-solving in a professional setting.

What are the key skills and qualifications needed to thrive as an internship customer success, and why are they important?

To thrive as an Internship Customer Success, you need a basic understanding of customer service principles, strong communication skills, and preferably current enrollment in a relevant degree program. Familiarity with CRM systems like Salesforce or Zendesk and basic proficiency in productivity tools such as Microsoft Office or Google Workspace are often expected. Strong interpersonal skills, problem-solving abilities, and a proactive attitude help interns stand out in supporting both customers and internal teams. These skills are crucial for building positive customer relationships, ensuring client satisfaction, and supporting the overall success of the customer success function.

What can I expect in terms of mentorship and team collaboration as an internship customer success candidate?

As an Internship Customer Success candidate, you can anticipate working closely with experienced Customer Success Managers and team members who will provide guidance and feedback throughout your internship. You'll often collaborate cross-functionally with sales, support, and product teams to address client needs and resolve issues. This supportive environment is designed to help you quickly build your understanding of the company's products, customer engagement strategies, and best practices in client relationship management. Regular check-ins and team meetings are common, ensuring you have opportunities to ask questions and actively contribute to team goals.

What is the difference between Internship Customer Success vs Customer Success Representative?

AspectInternship Customer SuccessCustomer Success Representative
Required CredentialsTypically pursuing or recent graduate, some familiarity with customer service or businessUsually requires some experience in customer service or related field
Work EnvironmentInternship setting, learning-focused, part-time or temporaryFull-time or part-time customer-facing role in a company
Employer & Industry UsageUsed in tech, SaaS, and service industries as a training roleCommon in SaaS, tech, and service industries for ongoing customer support

Internship Customer Success roles are entry-level, learning-focused positions designed for students or recent graduates. Customer Success Representatives are more experienced roles responsible for maintaining customer relationships and ensuring satisfaction. The internship provides foundational exposure, while the representative role involves active customer engagement and problem-solving.

What are the most commonly searched types of Customer Success jobs in Rochester, NY?

The most popular types of Customer Success jobs in Rochester, NY are:

What are popular job titles related to Internship Customer Success jobs in Rochester, NY?

For Internship Customer Success jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Internship Customer Success jobs in Rochester, NY look for?

The top searched job categories for Internship Customer Success jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Internship Customer Success jobs?

Cities near Rochester, NY with the most Internship Customer Success job openings:

Internship Customer Success jobs near you

Customer Success Specialist (Internship)

Vuzix

West Henrietta, NY • On-site

$20 - $22/hr

Internship

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Type
Internship
Description
About Us:
Founded in 1997, Vuzix (NASDAQ: VUZI) is a growing, dynamic company that specializes in the design, manufacturing and sale of smart glasses and augmented reality (AR) technologies and products for the enterprise and consumer markets. Company products include wearable displays and computing devices that offer portable, high-quality viewing experience for applications in augmented reality, digital information, utility, and entertainment.
Position Summary
We are seeking a customer-focused and detail-oriented Customer Success Specialist ( Internship ) from 8/3/2026 through 11/02/2026 to provide exceptional support to new and existing customers while ensuring a seamless onboarding experience for partners. This role serves as the primary point of contact for onboarding, device setup, and customer education, helping users become confident and successful with our products and services. The ideal candidate enjoys helping people, has a passion for delivering outstanding customer experiences, and takes pride in ensuring every new partner and customer is set up for long-term success.
Essential Duties and Responsibilities:
  • Guide new partners and customers through the onboarding process from initial setup to successful implementation.
  • Configure and set up new devices, ensuring they are ready for use and functioning properly.
  • Provide basic training on device operation, system features, and best practices to ensure customer confidence and adoption.
  • Deliver exceptional customer service by responding to inquiries via phone, email, and other communication channels.
  • Troubleshoot basic technical issues and coordinate with internal technical support teams when advanced assistance is required.
  • Maintain accurate customer records, onboarding documentation, and service notes. (ZOHO)
  • Build strong relationships with partners and customers by providing timely follow-up and ongoing support.
  • Collaborate with sales, operations, and technical teams to ensure a smooth customer experience.
  • Identify opportunities to improve onboarding processes and customer satisfaction.
  • Ensure all customer interactions reflect the company's commitment to professionalism and service excellence.

Competencies:
To perform this job successfully, an individual should demonstrate the following competencies:
Written Communication - Read and interpret written information effectively, write clearly and concisely, adapt writing style for different audiences.
Verbal Communication - Give focused attention to what others are saying, take time to understand what and respond when appropriate without interrupting, speak clearly and effectively express ideas and opinions, adapt and react professionally in both positive and negative situations.
Teamwork & Collaboration - Balance team and individual responsibilities, consider others' views objectively and with openness to changing your own, give and encourage feedback, contribute to a positive team dynamic, prioritize team success over personal interests, work effectively across departments toward company goals.
Professionalism - Interact with others in a considerate manner, follow through on commitments, react well under pressure and preserve confidentiality, control emotions, and accept responsibility, maintain focus on solutions and treat others with respect and consideration regardless of their status or position.
Motivation & Initiative - Demonstrate persistence and ability to adapt to changes in daily workflow, overcome obstacles, request and provide help as needed, and work independently. Volunteer readily and look for ways to improve and create successful outcomes, positively contributes to overall work environment.
Respect & Integrity - Treat people with respect, work ethically and with honesty and integrity, inspire the trust of others, demonstrate appreciation and sensitivity for cultural differences, help promote inclusion and understanding of the value of diversity, embrace differences and support a harassment-free environment.
Requirements
Minimal Qualifications:
  • High school diploma or equivalent; associate or bachelor's degree preferred.
  • Previous experience in customer service, customer success, onboarding, or technical support.
  • Strong communication and interpersonal skills.
  • Comfortable learning and explaining technology to users with varying levels of technical experience.
  • Excellent problem-solving and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office and customer relationship management (CRM) software is a plus.

Preferred Qualifications:
  • Experience setting up and supporting electronic devices or hardware.
  • Strong presentation and training skills.
  • Ability to work independently while collaborating effectively with cross-functional teams.
  • A positive, patient, and customer-first attitude.

Supervisory Responsibilities: None.
Travel: 20%, North America - as needed.
Physical Demands: Frequently required to sit, speak, hear, see, and perform repetitive motion (data entry). Occasionally required to lift or carry (10 lb. minimum). Reasonable accommodation will be made available if applicable.
Vuzix Corporation is an Equal Employment Opportunity (EEO) Employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. We are committed to recruiting and employing the best talent available.
Salary Description
$20.00 - $22.00

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