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Customer Relationship Management Intern Jobs in Rochester, NY

Stem Xpert

Oracle CRM Business Analyst

Rochester, NY

$59.25 - $81.75/hr

Good to have exposure on R12 - CRM Foundation-2 years+ Service Contracts - 1 years+ Installed Base - 1 years+ Aware of the CRM Service modules and its integration areas Functionally Yes and good to ...

Stem Xpert

ORACLE EBS( CRM modules)

Rochester, NY

$60 - $74/hr

Must have functional/Techno-functional knowledge in Oracle EBS CRM modules and very strong experience in Service Contracts, Installed Base * Should have worked for global clients in a global ...

Atria Group LLC

Salesforce CRM Big Machines

Rochester, NY · On-site

$54.75 - $72.50/hr

... chain management, e-commerce solutions, and B2B public exchanges and B2B process integration ... Work with the BAs, Dev Team & Customers to resolve technical issues * Create deployment document ...

Five Star Bank

Relationship Banker

Canandaigua, NY · On-site

$19 - $26/hr

... or customer relationship management preferred. * Candidates with a strong track record in retail ... sales or customer service demonstrating consultative skills in financial services are encouraged to ...

Five Star Bank - California

Relationship Banker

Canandaigua, NY · On-site

$17.50 - $23/hr

... or customer relationship management preferred. * Candidates with a strong track record in retail ... sales or customer service demonstrating consultative skills in financial services are encouraged to ...

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Customer Relationship Management Intern information

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How much do customer relationship management intern jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for customer relationship management intern in Rochester, NY is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.99 per hour, depending on experience, location, and employer.

What types of projects and tasks can a Customer Relationship Management Intern expect to work on during their internship?

As a Customer Relationship Management (CRM) Intern, you will typically support the CRM team by assisting with data entry, maintaining and updating customer records, and analyzing customer feedback. You may also help with segmenting customer lists, preparing reports, and coordinating email campaigns or other outreach efforts. Interns often collaborate with marketing, sales, and customer service teams to ensure consistent messaging and a smooth customer experience. This hands-on exposure helps you develop a solid understanding of CRM tools and strategies, laying the groundwork for future career growth in customer-focused roles.

What are the key skills and qualifications needed to thrive as a Customer Relationship Management Intern, and why are they important?

To thrive as a Customer Relationship Management (CRM) Intern, you generally need strong organizational abilities, analytical skills, and a foundational understanding of business or marketing principles, often supported by relevant coursework or a related degree in progress. Familiarity with CRM software such as Salesforce or HubSpot, along with basic data analysis tools like Excel, is typically expected. Excellent communication, problem-solving, and attention to detail are vital soft skills for building rapport with clients and supporting team initiatives. These skills are important for ensuring effective client interactions, maintaining accurate records, and contributing to overall customer satisfaction and business growth.

What does a Customer Relationship Management (CRM) Intern do?

A Customer Relationship Management (CRM) Intern assists in managing and analyzing customer interactions and data throughout the customer lifecycle. Their responsibilities often include updating customer records, supporting marketing campaigns, generating reports, and helping to improve the customer experience using CRM software. They work closely with sales, marketing, and customer service teams to ensure data accuracy and support business growth. This role provides hands-on experience with CRM tools and strategies, making it ideal for those interested in marketing, sales, or customer service careers.
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Customer Relationship Management Intern jobs near you

Senior Salesforce CRM Manager - CRM Strategy, Data Governance, Data Integrity & Marketing Automation

MDAEdge

Rochester, NY • On-site

Full-time

Re-posted 8 days ago

Job description

Job Summary:
MDAEdge is seeking a Senior CRM Manager to take ownership of their Customer Relationship Management and Email Marketing Systems. This role focuses on optimizing data quality, enhancing system functionality, and driving business development initiatives through effective CRM strategies.
Responsibilities:
• Manage and oversee the CRM and EMS platforms, ensuring seamless functionality and data accuracy.
• Design and implement efficient reporting systems to support business growth and strategic decisions.
• Oversee email campaigns, maintain templates, and manage automated communications.
• Work closely with business development teams to execute outreach strategies, events, and marketing initiatives.
• Improve data integrity and enrichment processes to maximise engagement and visibility.
• Monitor and address email deliverability issues, ensuring strong domain authority and reduced bounce rates.
• Provide training to internal teams and external partners on CRM best practices and system usage.
• Collaborate with IT and external vendors to enhance CRM integrations and drive system improvements.
• Maintain technical configurations to optimise performance and resolve system-related issues.
• Lead initiatives related to data governance, security, and compliance.
• Plan strategic mailing schedules and implement audience segmentation to refine marketing efforts.
• Support business development and digital marketing strategies with CRM-driven insights and automation.
Qualifications:
Required:
• Bachelor's degree in a related field.
• At least 10 years of CRM administration and data management experience.
• Expertise in CRM platforms, such as Salesforce, Intapp DealCloud, and EMS tools like Pardot, Vuture, Dispatch.
• Strong background in data hygiene, automation workflows, and campaign management.
• Advanced proficiency in Microsoft Office Suite, including Excel, Outlook, and Word.
• Familiarity with HTML and digital communication tools.
• Ability to manage complex projects, coordinate with multiple stakeholders, and maintain organisation.
• Understanding of marketing technology and business development methodologies.
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.

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