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Vice President Client Services Jobs (NOW HIRING)

Position Overview As a VP, Client Partner, you lead delivery and growth on assigned enterprise ... What You'll Bring * 8-10 years in consulting, digital, or AI and technology services, including ...

Vice President, Client Experience, location is Remote. Job Title: Vice President, Client Experience ... Evaluate and improve help centers, ticketing, troubleshooting, customer workflows, and self-service ...

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What We Need CORPAY is currently looking to hire a Vice President, Client Operations within our Customer Service division. This position falls under our Corpay Payables line of business and is ...

Position Overview As a VP, Client Partner, you lead delivery and growth on assigned enterprise ... What You'll Bring * 8-10 years in consulting, digital, or AI and technology services, including ...

Position Overview As a VP, Client Partner, you lead delivery and growth on assigned enterprise ... What You'll Bring * 8-10 years in consulting, digital, or AI and technology services, including ...

Position Overview As a VP, Client Partner, you lead delivery and growth on assigned enterprise ... What You'll Bring * 8-10 years in consulting, digital, or AI and technology services, including ...

Position Overview As a VP, Client Partner, you lead delivery and growth on assigned enterprise ... What You'll Bring * 8-10 years in consulting, digital, or AI and technology services, including ...

What We Need CORPAY is currently looking to hire a Vice President, Client Operations within our Customer Service division. This position falls under our Corpay Payables line of business and is ...

Position Overview As a VP, Client Partner, you lead delivery and growth on assigned enterprise ... What You'll Bring * 8-10 years in consulting, digital, or AI and technology services, including ...

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Vice President Client Services information

See salary details

$29.5K

$157K

$382.5K

How much do vice president client services jobs pay per year?

As of Aug 12, 2026, the average yearly pay for vice president client services in the United States is $156,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $195,500.00 per year, depending on experience, location, and employer.

How does a vice president client services typically collaborate with other departments to ensure client satisfaction?

A Vice President of Client Services works closely with departments such as sales, marketing, product development, and operations to align client needs with organizational offerings. This role often leads cross-functional meetings to discuss client feedback, resolve issues, and develop strategic solutions that enhance the client experience. Regular collaboration ensures that client expectations are communicated clearly across teams and that service delivery remains consistent and high-quality. Effective VPs of Client Services act as both advocates for the client and internal leaders, driving initiatives that benefit both the client and the organization.

What does a vice president client services do?

A Vice President of Client Services oversees the client services department, ensuring that client needs are met and relationships are maintained at the highest level. They develop strategies to improve client satisfaction, manage key client accounts, and lead teams responsible for delivering services. This role also involves working closely with other senior leaders to align client service initiatives with overall business goals. The VP of Client Services often acts as a liaison between clients and the company, addressing concerns, negotiating contracts, and identifying opportunities for growth.

What are the key skills and qualifications needed to thrive as a vice president client services?

To thrive as a Vice President Client Services, you need expertise in client relationship management, strategic planning, and business development, typically backed by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analytics systems is common in this role. Exceptional leadership, communication, and problem-solving skills help foster trust and collaboration both internally and with clients. These skills and qualifications are crucial for driving client satisfaction, retaining business, and achieving organizational growth.

What is the difference between Vice President Client Services vs Director of Client Services?

AspectVice President Client ServicesDirector of Client Services
CredentialsBachelor's degree, often advanced degrees, extensive experienceBachelor's degree, relevant experience, industry certifications
Work EnvironmentExecutive leadership, strategic planning, cross-department collaborationOperational management, client relationship oversight, team leadership
Employer & Industry UsageLarge corporations, consulting firms, service industriesMid to large organizations, service-based companies
Search & Comparison IntentHigh-level strategic role, executive responsibilitiesOperational focus, client management

The Vice President Client Services typically holds a higher strategic and leadership role compared to the Director of Client Services. While both roles focus on client relationships and service delivery, the VP is responsible for overarching strategy, executive decision-making, and cross-department coordination, whereas the Director manages day-to-day client operations and team performance.

What cities are hiring for Vice President Client Services jobs? Cities with the most Vice President Client Services job openings:
What are the most commonly searched types of Client Services jobs? The most popular types of Client Services jobs are:
What states have the most Vice President Client Services jobs? States with the most job openings for Vice President Client Services jobs include:
Infographic showing various Vice President Client Services job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, 50% Hybrid, and 17% Remote job distribution, with an average salary of $156,970 per year, or $75.5 per hour.

Vice President, Client Operations

BNY Mellon

Lake Mary, FL • On-site

Full-time

Re-posted 2 days ago


BNY Mellon rating

7.3

Company rating: 7.3 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

123rd of 150 rated financial services


Job description


Vice President, Client Operations
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Vice President to join our Client Service team This role is located in Lake Mary.
In this role, you'll make an impact in the following ways:
  • The Vice President, OPS Client Service plays a pivotal role in ensuring exceptional client service within the Client Operations & Reporting function.
  • This role is instrumental in aligning with BNY's strategic pillars by fostering operational excellence and enhancing client satisfaction.
  • The position focuses on developing and implementing strategies to improve client interactions, streamline operations, and ensure compliance with industry standards and organizational principles.
  • As an individual contributor, the Vice President, OPS Client Service leverages expertise in client operations to deliver high-quality service and support the business's growth objectives.
  • Lead initiatives to enhance client satisfaction and operational efficiency by continuously evaluating and improving service delivery processes.
  • Ensure compliance with regulatory requirements and company policies by maintaining up-to-date knowledge of industry standards and implementing necessary changes.
  • Collaborate with cross-functional teams to address client needs and resolve complex issues, demonstrating strong problem-solving skills.
  • Provide expert guidance and support to internal teams and clients, fostering a culture of excellence and continuous improvement.
  • Analyze client feedback and operational data to drive improvements and inform strategic decision-making.

To be successful in this role, we're seeking the following:
  • Bachelor's degree in Business, Finance, or a related field. - Advanced degree or professional certification preferred.
  • Typically 7-12 years of experience.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
  • Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams.
  • Proficiency in client service operations and a thorough understanding of industry regulations and standards.
  • Comfortable working in a high risk, high impact environment with strict controls and escalation protocols

At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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About BNY Mellon

Sourced by ZipRecruiter

BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment and wealth management and investment services in 35 countries. As of Dec. 31, 2021, BNY Mellon had $46.7 trillion in assets under custody and/or administration, and $2.4 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com . Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1784