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Vice President Client Services Jobs in Reston, VA

Kantar

Vice President, Client Service

Washington, DC

$156K - $201K/yr

What You'll Do Lead Strategic Client Partnerships Serve as a trusted advisor to senior client ... Medical plans with comprehensive, affordable coverage for a range of health services * Health ...

Legacy Management LLC

Be Seen First

Vice President of Operations

Washington, DC · On-site

$185K - $240K/yr

... service expansion, and client relationship development · Preserve a family-oriented culture while ... in a VP, AVP, Senior Director, or Director-level role · Strong multi-site, multi-service ...

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All JobsVice President Client Services JobsVice President Client Services Jobs in Reston, VA

Vice President Client Services information

See Reston, VA salary details

$30.7K

$163.3K

$397.9K

How much do vice president client services jobs pay per year?

As of Aug 5, 2026, the average yearly pay for vice president client services in Reston, VA is $163,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,600.00 and $203,400.00 per year, depending on experience, location, and employer.

How does a vice president client services typically collaborate with other departments to ensure client satisfaction?

A Vice President of Client Services works closely with departments such as sales, marketing, product development, and operations to align client needs with organizational offerings. This role often leads cross-functional meetings to discuss client feedback, resolve issues, and develop strategic solutions that enhance the client experience. Regular collaboration ensures that client expectations are communicated clearly across teams and that service delivery remains consistent and high-quality. Effective VPs of Client Services act as both advocates for the client and internal leaders, driving initiatives that benefit both the client and the organization.

What does a vice president client services do?

A Vice President of Client Services oversees the client services department, ensuring that client needs are met and relationships are maintained at the highest level. They develop strategies to improve client satisfaction, manage key client accounts, and lead teams responsible for delivering services. This role also involves working closely with other senior leaders to align client service initiatives with overall business goals. The VP of Client Services often acts as a liaison between clients and the company, addressing concerns, negotiating contracts, and identifying opportunities for growth.

What are the key skills and qualifications needed to thrive as a vice president client services?

To thrive as a Vice President Client Services, you need expertise in client relationship management, strategic planning, and business development, typically backed by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analytics systems is common in this role. Exceptional leadership, communication, and problem-solving skills help foster trust and collaboration both internally and with clients. These skills and qualifications are crucial for driving client satisfaction, retaining business, and achieving organizational growth.

What is the difference between Vice President Client Services vs Director of Client Services?

AspectVice President Client ServicesDirector of Client Services
CredentialsBachelor's degree, often advanced degrees, extensive experienceBachelor's degree, relevant experience, industry certifications
Work EnvironmentExecutive leadership, strategic planning, cross-department collaborationOperational management, client relationship oversight, team leadership
Employer & Industry UsageLarge corporations, consulting firms, service industriesMid to large organizations, service-based companies
Search & Comparison IntentHigh-level strategic role, executive responsibilitiesOperational focus, client management

The Vice President Client Services typically holds a higher strategic and leadership role compared to the Director of Client Services. While both roles focus on client relationships and service delivery, the VP is responsible for overarching strategy, executive decision-making, and cross-department coordination, whereas the Director manages day-to-day client operations and team performance.

What are the most commonly searched types of Client Services jobs in Reston, VA? The most popular types of Client Services jobs in Reston, VA are:
What job categories do people searching Vice President Client Services jobs in Reston, VA look for? The top searched job categories for Vice President Client Services jobs in Reston, VA are:
What cities near Reston, VA are hiring for Vice President Client Services jobs? Cities near Reston, VA with the most Vice President Client Services job openings:
Vice President Client Services jobs near you
Infographic showing various Vice President Client Services job openings in Reston, VA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 49% In-person, and 51% Hybrid job distribution, with an average salary of $163,305 per year, or $78.5 per hour.

VP Client Success & Retention (PE, Fintech) (f/m/x)

Cepres GmbH

Washington, DC • On-site

$156K - $201K/yr

Other

Posted 18 days ago

Job description

VP Client Success & Retention

CEPRES is a leading and fast-growing digital investment platform for private capital markets—an asset class that has become increasingly important in global portfolios of sovereign wealth funds, insurance companies, pension plans, and other institutional investors. Our clients use CEPRES to manage, analyze, and benchmark their private market investments, while the platform connects thousands of professionals through one of the world's largest private investment networks. CEPRES GmbH / Corp is headquartered in Munich and New York, with additional offices in Denver, Heidelberg, and several locations in the Middle East. Our team is incredibly diverse with over 20 nationalities globally. We value smart and innovative people who also work effectively in a team environment and who are global players.

About the Role: We are seeking a VP Client Success & Retention (f/m/x) to lead CEPRES' global customer success organization and drive long-term value across our institutional client base. This is a senior leadership role responsible for customer retention, adoption, expansion, and strategic client engagement across private equity firms, pension funds, sovereign wealth funds, insurance companies, asset managers, and other institutional investors. Working closely with Sales, Product, Data Delivery, Finance, and senior leadership, you will ensure clients realize measurable value from CEPRES solutions while supporting the company's continued growth.

The ideal candidate combines deep private markets expertise with a proven track record of leading customer-facing teams, managing executive-level relationships, and delivering commercial outcomes through client retention, renewals, cross-selling, and upselling initiatives.

Key Responsibilities:

  • Customer Success Strategy & Leadership
  • Client Engagement & Relationship Management
  • Commercial Growth & Retention
  • Service Delivery & Operational Excellence

Requirements:

  • 10+ years of experience in customer success, account management, relationship management, or client services within financial services, fintech, financial software, data, or investment technology environments.
  • Experience leading global customer-facing teams and organizations.
  • Deep understanding of private markets, including Private Equity, Venture Capital, Private Credit, Infrastructure, Fund-of-Funds, and institutional investment workflows.
  • Experience in investment-related disciplines such as asset management, investment banking, consulting, accounting, audit, or financial services.
  • Experience working with enterprise B2B SaaS, financial software, data platforms, or investment technology solutions.
  • Excellent communication, presentation, and stakeholder management skills.
  • Strong project and operational management capabilities.
  • Customer-first mindset with a passion for delivering exceptional client experiences.

Benefits:

  • Career Path in Private Markets
  • Culture That Drives Ownership
  • Commitment to Our People
  • Attractive compensation package

At CEPRES, we're committed to creating an inclusive environment for all. We celebrate diversity and encourage applicants from all backgrounds, experiences, and perspectives to apply.

Available Locations for this position:

US, Germany, Switzerland, England

Apply