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Vice President Client Services Jobs (NOW HIRING)

The VP of Client Services will have ownership of the senior-level client and agency partner relationships beyond the day-to-day operations. This person will be responsible for client retention by ...

As VP of Client Services for True North, you oversee our account management team, ensuring continued success (retention and support of growth) of the client base through team development, client ...

Vice President - Client Services

Fort Lauderdale, FL · On-site

$132K - $169K/yr

More specifically the VP Client Services partners with their Operations peer to enhance the relationship with the Client(s), leads the communication with all iQor and Client stakeholders, and ...

VP, Client Services

$160K - $180K/yr

About the role As VP of Client Services, you will be a key driver of client partnership and agency excellence to lead the strategy, vision, and execution of our promotional advertising practice. You ...

VP, Client Services

Charleston, WV · Remote

$209K - $288K/yr

About the Role We are seeking an experienced and visionary VP, Client Services to direct the strategic vision, operations, and continuous evolution of our Care Navigator Team (CNT)--Lyra's member ...

Vice President, Client Operations At BNY, our culture allows us to run our company better and ... As a leading global financial services company at the heart of the global financial system, we ...

Vice President, Client Operations At BNY, our culture allows us to run our company better and ... As a leading global financial services company at the heart of the global financial system, we ...

The Vice President, Client Processing plays a crucial role within the Transaction Processing ... Prior hands-on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA ...

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Vice President Client Services information

See salary details

$29.5K

$157K

$382.5K

How much do vice president client services jobs pay per year?

As of Jun 16, 2026, the average yearly pay for vice president client services in the United States is $156,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $195,500.00 per year, depending on experience, location, and employer.

How does a Vice President of Client Services typically collaborate with other departments to ensure client satisfaction?

A Vice President of Client Services works closely with departments such as sales, marketing, product development, and operations to align client needs with organizational offerings. This role often leads cross-functional meetings to discuss client feedback, resolve issues, and develop strategic solutions that enhance the client experience. Regular collaboration ensures that client expectations are communicated clearly across teams and that service delivery remains consistent and high-quality. Effective VPs of Client Services act as both advocates for the client and internal leaders, driving initiatives that benefit both the client and the organization.

What does a Vice President of Client Services do?

A Vice President of Client Services oversees the client services department, ensuring that client needs are met and relationships are maintained at the highest level. They develop strategies to improve client satisfaction, manage key client accounts, and lead teams responsible for delivering services. This role also involves working closely with other senior leaders to align client service initiatives with overall business goals. The VP of Client Services often acts as a liaison between clients and the company, addressing concerns, negotiating contracts, and identifying opportunities for growth.

What are the key skills and qualifications needed to thrive as a Vice President Client Services, and why are they important?

To thrive as a Vice President Client Services, you need expertise in client relationship management, strategic planning, and business development, typically backed by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analytics systems is common in this role. Exceptional leadership, communication, and problem-solving skills help foster trust and collaboration both internally and with clients. These skills and qualifications are crucial for driving client satisfaction, retaining business, and achieving organizational growth.

What is the difference between Vice President Client Services vs Director of Client Services?

AspectVice President Client ServicesDirector of Client Services
CredentialsBachelor's degree, often advanced degrees, extensive experienceBachelor's degree, relevant experience, industry certifications
Work EnvironmentExecutive leadership, strategic planning, cross-department collaborationOperational management, client relationship oversight, team leadership
Employer & Industry UsageLarge corporations, consulting firms, service industriesMid to large organizations, service-based companies
Search & Comparison IntentHigh-level strategic role, executive responsibilitiesOperational focus, client management

The Vice President Client Services typically holds a higher strategic and leadership role compared to the Director of Client Services. While both roles focus on client relationships and service delivery, the VP is responsible for overarching strategy, executive decision-making, and cross-department coordination, whereas the Director manages day-to-day client operations and team performance.

What cities are hiring for Vice President Client Services jobs? Cities with the most Vice President Client Services job openings:
What are the most commonly searched types of Client Services jobs? The most popular types of Client Services jobs are:
What states have the most Vice President Client Services jobs? States with the most job openings for Vice President Client Services jobs include:
VP, Client Services

VP, Client Services

EVERSANA

Chicago, IL • On-site, Remote

Full-time

Posted 5 days ago


Eversana rating

6.3

Company rating: 6.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

51st of 57 rated business consultants


Job description

Company Description
EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first - and only - agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.
We get fired up when people talk about getting-and staying-healthy. That's where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one's health more achievable, connecting patients and physicians with the information and tools they need.
We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.
Job Description
WHAT DOES A VP, CLIENT SERVICES DO?
The VP of Client Services will have ownership of the senior-level client and agency partner relationships beyond the day-to-day operations. This person will be responsible for client retention by maintaining executive- and senior-level relationships and identifying additional opportunities with existing clients. They are responsible for assessing and managing the risk associated with clients and agency partners, as well as meeting client and EVERSANA INTOUCH goals for each account's financial health, targets, and objectives. They lead the coordination and development of the integrated marketing plans internally and with external agency partners. Strong thought leadership within EVERSANA INTOUCH and within the industry is required, along with the ability to bring new services to our clients frequently, allowing them to understand the depth of EVERSANA INTOUCH's offerings.
SSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
  • modeling inclusive behaviors, and proactively managing bias.
  • All other duties as assigned.

Qualifications
WHAT ARE WE LOOKING FOR?
  • Approximately 12 to 15 years of agency, consultative, pharmaceutical and/or healthcare experience is required
  • Thought leader for integrated and digital marketing and communications
  • Self-sufficient and self-motivated with the ability to independently manage major clients and brands
  • Demonstrated P&L targets met through existing and expansion business opportunities
  • Proven leadership and mentoring skills
  • Leader of cross-functional project teams across the organization
  • Experience negotiating and executing agreements
  • Creative thinker with analytical skills
  • Ability to collaborate effectively at all levels and functions
  • Applied understanding of technical development and processes
  • Demonstrated problem-solving skills
  • Ability to determine staffing needs within the account team and extended teams
  • Bachelor's degree required in Business, Marketing, Journalism or Communications
  • Demonstrated written, presentation and verbal communication skills
  • Excellent interpersonal skills; able to interact at all levels with clients and the Intouch organization
  • Travel required

Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient's best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.
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