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Veterinary Customer Service Jobs (NOW HIRING)

Veterinaire Pet Care

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Veterinary CSR

Jersey City, NJ · On-site

$19 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 1-2 years of veterinary receptionist experience * Excellent customer service and communication skills * Strong multitasking and organizational abilities * Ability to work efficiently in a ...

Community Veterinary Partners

CSR

West Chester, OH · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Veterinary Customer Service Representative Well-established companion animal practice in West Chester, Ohio looking for full time Veterinary Customer Service Representative. We are seeking a ...

AmeriVet

Veterinary Customer Service Representative

Torrington, CT · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As our clients' first and last point of contact, the Veterinary Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional ...

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Veterinary Customer Service information

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How much do veterinary customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for veterinary customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the veterinary customer service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

What are the main responsibilities of a veterinary customer service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

What is a veterinary customer service?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

Are there any remote jobs in the veterinary customer service field?

Veterinary customer service roles can be available remotely, especially for positions involving phone or online communication with clients. These jobs often require strong communication skills, familiarity with veterinary software, and the ability to work independently in a home environment.
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What cities are hiring for Veterinary Customer Service jobs?

Cities with the most Veterinary Customer Service job openings:

What states have the most Veterinary Customer Service jobs?

States with the most job openings for Veterinary Customer Service jobs include:

What job categories do people searching Veterinary Customer Service jobs look for?

The top searched job categories for Veterinary Customer Service jobs are:

Veterinary Customer Service jobs near you
Infographic showing various Veterinary Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Veterinary Customer Service Representative, Emergency

Ethos Veterinary Health

Gilbert, AZ • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

AVECCC Emergency Veterinary Customer Service Representative
$17.00 - $23.00
Full Time opportunity in Gilbert, AZ
Schedule: Full-Time Mid Shift 12p-12a Thursday - Saturday
Why Join AVECCC?
At AVECCC, part of Ethos Veterinary Health, you'll be part of a team that prides itself on its core values to drive a dynamic culture. We offer a unique training program that offers many opportunities to learn and grow.
In your day-to-day, you will:
  • Deliver exceptional patient care while ensuring every patient feels safe, comfortable, and well cared for.
  • Support your team by communicating effectively, jumping in where needed, and helping create a positive work environment.
  • Provide compassionate client service by keeping pet owners informed, supported, and confident in their pet's care.
  • Contribute to a collaborative hospital culture where teamwork, respect, and continuous learning are valued.
  • Maintain high standards of patient care by following hospital protocols, safety procedures, and best practices.
  • Grow your skills and knowledge through hands-on experience, training, and opportunities for professional development.
  • Make a difference every day for patients, clients, and your fellow team members.
What You Bring:
  • Excellent customer service and communication skills
  • Compassion, patience, and empathy when working with clients and their pets
  • Familiarity with common dog and cat breeds
  • Knowledge of veterinary medical terminology
  • Education, training, or experience in the veterinary field
  • A collaborative mindset and commitment to providing exceptional patient care
  • Ability to remain calm, organized, and professional in a fast-paced environment
Perks & Benefits
  • Competitive compensation
  • Medical, dental, and vision insurance
  • Paid time off, including vacation and sick leave
  • Short-term and long-term disability coverage
  • Life insurance
  • Retirement savings options
  • Continuing education (CE) allowance and professional development support
  • Employee assistance program (EAP)
AVECCC is a 24-hour veterinary emergency and critial care hospital that has the most skilled doctors in the state and provide significantly complex treatments in the western US. Our clinical team works closely with neurologist, internist, dermatologist, oncologist and a surgical team to provide the highest quality care to our patients.
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class
medicine, and help shape what veterinary care becomes next.
Across our network of 140 specialty and emergency hospitals, science moves forward, standards
are elevated, and innovation is put into practice every day. You'll work alongside respected
veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.
Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to
grow, clinically, professionally, and personally.
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest
level, together.
Join Us
At Ethos, this isn't just a job, it's an opportunity to practice medicine at the highest level and help
shape the future of veterinary care.
Candidates can confidentially submit their CV to Talent Acquisition Partner Myrna Flores at [email protected]
Equal Opportunity Employer
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion,
color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin,
veteran status or any other basis covered by appropriate law. All employment is decided based on
qualifications, competence, merit, and business need

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