ZipRecruiter

Log In

1

Veterinary Customer Service Jobs in Raleigh, NC (NOW HIRING)

American Veterinary Group

Veterinary Assistant

Raleigh, NC · On-site

$15.25 - $19.25/hr

Veterinary Assistant Department: General Practice Hospitals Employment Type: Full Time Location ... Prior Customer Service Experience * Must be able to lift 40 lbs. Benefits * Health Care Plan ...

next page

Showing results 1-20

All JobsVeterinary Customer Service JobsVeterinary Customer Service Jobs in Raleigh, NC

Veterinary Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do veterinary customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for veterinary customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Veterinary Customer Service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

What are the main responsibilities of a Veterinary Customer Service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

What is a Veterinary Customer Service job?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

What are popular job titles related to Veterinary Customer Service jobs in Raleigh, NC? For Veterinary Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Veterinary Customer Service jobs in Raleigh, NC look for? The top searched job categories for Veterinary Customer Service jobs in Raleigh, NC are:
Veterinary Customer Service jobs near you
Infographic showing various Veterinary Customer Service job openings in Raleigh, NC as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative

Kindred Heart Animal Hospital

Carrboro, NC • On-site

$13.50 - $18.50/hr

Full-time

Posted 25 days ago

Job description

Description:


Kindred Heart Animal Hospital is seeking a full-time Veterinary Customer Service Representative to join our multi-doctor, full-service team.


Our hospital provides a wide range of services including preventative care, surgery and dentistry. We are equipped with digital and dental radiography, in-house labs, and dedicated surgical and dental suites.


Candidates should be skilled in client communication, appointment scheduling, and managing front-desk operations. This is a weekday position — no weekends required.


We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements:


Apply