ZipRecruiter

Log In

1

Veterinary Customer Service Jobs in Raleigh, NC (NOW HIRING)

Park Veterinary Hospital

Veterinary Assistant

Durham, NC · On-site

$15 - $21/hr

Strong customer service skills * Comfortable handling dogs & cats * Ability to lift up to 40 lbs ... Veterinary Hospital is right for you. CVP does not discriminate in hiring or employment on the ...

next page

Showing results 1-20

All JobsVeterinary Customer Service JobsVeterinary Customer Service Jobs in Raleigh, NC

Veterinary Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do veterinary customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for veterinary customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Veterinary Customer Service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

What are the main responsibilities of a Veterinary Customer Service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

How to become a vet office receptionist?

To become a veterinary office receptionist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Experience with computer software such as appointment scheduling systems and basic knowledge of veterinary terminology can be beneficial; some positions may require on-the-job training or certification in customer service or veterinary assisting.

What is veterinary customer service?

Veterinary customer service involves assisting pet owners with appointment scheduling, billing, and providing information about veterinary services. It requires strong communication skills, knowledge of veterinary procedures, and the ability to handle client concerns professionally in a fast-paced environment.

What is a Veterinary Customer Service job?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

What do I need to become a veterinary receptionist?

To become a veterinary receptionist, you typically need a high school diploma or equivalent and strong customer service skills. Experience with office software like appointment scheduling and familiarity with veterinary terminology can be beneficial, and some employers may prefer previous experience in a veterinary or medical setting.

How long does it take to be a CVT?

Becoming a Certified Veterinary Technician (CVT) typically requires completing a veterinary technology program accredited by the American Veterinary Medical Association (AVMA), which usually takes about two years of full-time study. After graduation, candidates must pass the Veterinary Technician National Examination (VTNE) to become certified, a process that can take several months depending on scheduling and preparation.
What are popular job titles related to Veterinary Customer Service jobs in Raleigh, NC? For Veterinary Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Veterinary Customer Service jobs in Raleigh, NC look for? The top searched job categories for Veterinary Customer Service jobs in Raleigh, NC are:
Veterinary Customer Service jobs near you
Customer Service Representative

Customer Service Representative

Points East Veterinary Specialty Hospital

Sims, NC • On-site

$14.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Description:

Points East Veterinary Specialty Hospital is seeking a Customer Service Representative to join a strong team of specialty doctors as we expand and grow.


Points East is proud to be the only specialty hospital east of Raleigh, serving patients across North Carolina and southern Virginia. As a privately owned, VECCS-certified Level III hospital, we operate out of a brand-new, state-of-the-art facility. Our collaborative team is committed to advancing veterinary care in our community, free from the influence of non-medical private investors.


Located in Wilson, NC, Points East proudly offers specialty care across multiple disciplines, including board-certified Surgery, Critical Care, and Internal Medicine. These services are further supported by our Advanced Diagnostic Imaging with board-certified review to ensure the highest standard of accuracy and care.


With the most up-to-date diagnostic techniques, advanced treatment options, and round-the-clock staffing by both veterinarians and support staff, pets in North Carolina can receive exceptional, comprehensive specialty care close to home.


Benefits:

  • A choice between two medical plans with prescription drug benefits
  • Dental and vision coverage are available
  • 401(k) Savings Plan with employer match, including immediate vesting
  • Life insurance for yourself, your spouse, and eligible dependents is available
  • Paid time off / holidays
  • Health Savings Account available
  • Short-term disability available
  • Supplemental critical illness and accident plans are available
  • Uniform allowance
  • Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements:




Apply