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Veterinary Customer Service Jobs in Raleigh, NC (NOW HIRING)

Why You'll Love this Veterinary Technician Job! Are you looking to grow a successful career based ... Strong customer service skills * Ability to communicate effectively * Ability to lift up to 50 ...

Why You'll Love this Veterinary Assistant Job! If you are passionate about animals and excited ... Strong customer service skills * Ability to communicate effectively * Ability to lift up to 50 ...

Why You'll Love this Veterinary Technician Job! Are you looking to grow a successful career based ... Strong customer service skills * Ability to communicate effectively * Ability to lift up to 50 ...

Why You'll Love this Veterinary Technician Job! Are you looking to grow a successful career based ... Strong customer service skills * Ability to communicate effectively * Ability to lift up to 50 ...

Why You'll Love this Veterinary Assistant Job! If you are passionate about animals and excited ... Strong customer service skills * Ability to communicate effectively * Ability to lift up to 50 ...

Veterinary Hospital Manager

Cary, NC · On-site

$60K - $70K/yr

Cary Veterinary Hospital is seeking an enthusiastic Veterinary Hospital Manager to join our ... customer service. You will oversee the planning and coordination of hospital operations while ...

Veterinarian Assistant

Benson, NC · On-site

$12.75 - $16/hr

... veterinary medical terminology and procedures Strong communication and customer service skills Ability to work in a fast-paced, physically demanding environment Compassionate, dependable, and a true ...

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Veterinary Receptionist

Cary, NC · On-site

$17 - $20/hr

Seeking new employees for... 1. building an all star team of customer service 2. full time or part time. shift options. 3. experience with medical - veterinary front desk required 4. professional ...

Veterinary Assistant

Raleigh, NC · On-site

$15.19 - $19.41/hr

Position Description Veterinary Assistant for Banfield. Leesville 5034 - JOB TITLE Veterinary ... One year related experience required with customer service preferred. WE ARE A DRUG-FREE, SMOKE ...

Veterinary Assistant

Holly Springs, NC · On-site

$13.75 - $17/hr

The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary ...

Showing results 41-60

Veterinary Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do veterinary customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for veterinary customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a veterinary customer service?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

What are the main responsibilities of a veterinary customer service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

What are the key skills and qualifications needed to thrive in the veterinary customer service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

Infographic showing various Veterinary Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Veterinary Assistant

Colony Park Animal Hospital

Durham, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago


Job description


Veterinary Assistant – Colony Park Animal Hospital

Location: Durham, NC
Schedule: Full-Time | 4 shifts per week | 1 weekend per month required
Pay Range: $17.00–$19.00/hr (Based on experience)

Colony Park Animal Hospital is a full-service, AAHA-accredited veterinary practice located in Durham, NC. We are looking for a bright, reliable Veterinary Assistant to join our team full time. This role will primarily support outpatient appointments and client care, with no anesthesia monitoring required (but welcomed if experienced). We are willing to train the right candidate with a strong foundation and great attitude.

Colony Park Animal Hospital is a well-established, 5-doctor practice committed to providing exceptional service for routine medical care, surgery, and dentistry in a collaborative, supportive environment.

Key Responsibilities:

  • Take patient histories and prepare rooms for appointments
  • Assist DVMs during outpatient visits and treatments
  • Perform venipuncture (or learn with training)
  • Collect samples and support patient care
  • Provide excellent client communication and education
  • Maintain accurate medical records
  • Help keep appointments running efficiently and on schedule
  • Support a collaborative, positive hospital culture

What We’re Looking For:

  • Veterinary Assistant experience preferred
  • Comfortable with patient histories and preparing appointments
  • Basic venipuncture skills preferred (or willingness to learn)
  • Strong client communication and customer service skills
  • Team-oriented, dependable, and eager to learn
  • Positive attitude and ability to thrive in a fast-paced environment
  • Comfortable working 1 weekend per month


Perks and Benefits:

  • Competitive pay + Monthly bonus opportunities
  • Comprehensive health, dental, vision, and mental health support (24/7 access)
  • Generous PTO, paid parental leave, and holiday pay
  • Opportunities for internal growth and career development across our network
  • Free RACE-approved CE platform
  • 401K with employer match
  • Incentive programs recognizing team contributions
  • Generous personal pet discounts
  • Pet insurance discounts


If you're a motivated Veterinary Assistant looking to grow your skills in a supportive, team-focused environment — we’d love to meet you!


CVP does not discriminate in hiring or employment on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable law.