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Veterinary Customer Service Jobs (NOW HIRING)

The Animal Hospital

Veterinary CSR

Lincoln, IL · On-site

$16.50 - $17.50/hr

```html Veterinary Customer Service Representative (CSR) Location: Lincoln, IL 62656 Job Summary We are seeking a compassionate and detail-oriented Veterinary Customer Service Representative (CSR) to ...

CareVet

Veterinary CSR

Lincoln, IL · On-site

$16.50 - $17.50/hr

```html Veterinary Customer Service Representative (CSR) Location: Lincoln, IL 62656 Job Summary We are seeking a compassionate and detail-oriented Veterinary Customer Service Representative (CSR) to ...

Community Veterinary Partners

CSR

Jacksonville, NC · On-site

$16 - $18/hr

Veterinary Customer Service Representative (CSR) Position Summary: We are seeking a dedicated and experienced Veterinary Customer Service Representative to join our team. The ideal candidate will ...

Community Veterinary Partners

CSR

Jacksonville, NC

$14.25 - $19.25/hr

Veterinary Customer Service Representative (CSR) Position Summary: We are seeking a dedicated and experienced Veterinary Customer Service Representative to join our team. The ideal candidate will ...

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Veterinary Customer Service information

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How much do veterinary customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for veterinary customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Veterinary Customer Service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

What are the main responsibilities of a Veterinary Customer Service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

What is a Veterinary Customer Service job?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

More about Veterinary Customer Service jobs
What cities are hiring for Veterinary Customer Service jobs? Cities with the most Veterinary Customer Service job openings:
What states have the most Veterinary Customer Service jobs? States with the most job openings for Veterinary Customer Service jobs include:
What job categories do people searching Veterinary Customer Service jobs look for? The top searched job categories for Veterinary Customer Service jobs are:
Veterinary Customer Service jobs near you
Infographic showing various Veterinary Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Veterinary Customer Service Representative / Veterinary Technician

Veterinary Customer Service Representative / Veterinary Technician

National Veterinary Associates

Wichita, KS

Other

Medical, Retirement, PTO

Posted 11 days ago

Job description

Veterinary Customer Service Representative / Veterinary Technician
Prairie Ridge Animal Hospital - Wichita, KS

Now Hiring: Veterinary CSR / Veterinary Technician Hybrid Role

Are you an experienced Veterinary Receptionist, Veterinary Assistant, or Veterinary Technician who enjoys both client communication and hands-on patient care? Prairie Ridge Animal Hospital in Wichita, KS is looking for a cross-trained Veterinary Customer Service Representative / Veterinary Technician to join our growing team!

This is a great opportunity for someone who enjoys variety in their day and wants to work both at the front desk and alongside the medical team in a supportive, fast-paced veterinary hospital environment.

At Prairie Ridge Animal Hospital, we are passionate about delivering compassionate, high-quality veterinary care while building strong relationships with our clients and community. Our team cares for dogs, cats, exotic pets, and small farm animals and is committed to creating a positive experience for both pets and people.

What We're Looking For

We are seeking someone who:

  • Has previous veterinary hospital experience
  • Enjoys both customer service and technical patient care
  • Thrives in a fast-paced, team-oriented environment
  • Has strong communication and multitasking skills
  • Is comfortable working both front desk and clinical shifts
  • Brings a positive attitude and willingness to jump in where needed

Credentialed Veterinary Technicians (CVT, RVT, LVT) are encouraged to apply, but credentialing is not required.

Veterinary CSR Responsibilities

  • Greeting clients and pets with professionalism and compassion
  • Answering phones and scheduling appointments
  • Checking clients in and out
  • Managing medical records and invoices
  • Providing client education and follow-up communication
  • Supporting a positive client experience throughout each visit

Veterinary Technician / Assistant Responsibilities

  • Assisting veterinarians during exams and treatments
  • Patient restraint and low-stress handling
  • Laboratory sample collection and diagnostics
  • Assisting with surgery and dental procedures
  • Administering medications and treatments
  • Maintaining clean and organized treatment areas
  • Supporting hospitalized and outpatient pets

Why Join Prairie Ridge Animal Hospital?

  • Cross-trained position with variety and growth opportunities
  • Supportive and collaborative team culture
  • Opportunity to fully utilize your technical and client service skills
  • Advanced medicine and progressive patient care
  • Fear-free and compassionate handling techniques
  • Fast-paced environment with strong teamwork and mentorship

Schedule & Compensation

  • Full-time preferred; part-time applicants considered
  • Compensation dependent on experience

Full-Time Benefits

  • Health insurance benefits
  • Free mental health benefit options
  • 401(k) with company match
  • Competitive PTO plan
  • Employee pet discounts
  • Continuing education opportunities
  • Scrub allowance

If you are looking for a Veterinary Receptionist, Veterinary Assistant, or Veterinary Technician role where you can continue growing your skills while making a difference for pets and their families, we'd love to hear from you! 


Address: 12412 W Kellogg Ave, Wichita, KS 67235
Website: https://www.prairieridgeah.com/

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About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US

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