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Veterinary Customer Service Jobs (NOW HIRING)

Uxbridge Animal Hospital

Part-Time Veterinary CSR

Uxbridge, MA · On-site

$16.50 - $22.25/hr

Veterinary Customer Service Representative Uxbridge Animal Hospital | Uxbridge, MA Part-Time | Monday-Friday, 8:00 AM-1:00 PM + Saturday Rotation Join the Team at Uxbridge Animal Hospital Uxbridge ...

Jackson Veterinary Services

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Veterinary Customer Service & Support Team Member

Sierra Vista, AZ · On-site

$15.50 - $16.25/hr

Jackson Veterinary Services is seeking a friendly, dependable, and motivated Veterinary Customer Service & Support Team Member to join our growing team. This position is ideal for someone who enjoys ...

Jackson Veterinary Services

Be Seen First

Veterinary Customer Service & Support Team Member

Sierra Vista, AZ · On-site

$15.50 - $16.25/hr

Jackson Veterinary Services is seeking a friendly, dependable, and motivated Veterinary Customer Service & Support Team Member to join our growing team. This position is ideal for someone who enjoys ...

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Veterinary Customer Service information

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How much do veterinary customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for veterinary customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a veterinary customer service?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

What are the main responsibilities of a veterinary customer service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

What are the key skills and qualifications needed to thrive in the veterinary customer service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

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What cities are hiring for Veterinary Customer Service jobs?

Cities with the most Veterinary Customer Service job openings:

What states have the most Veterinary Customer Service jobs?

States with the most job openings for Veterinary Customer Service jobs include:

What job categories do people searching Veterinary Customer Service jobs look for?

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Veterinary Customer Service jobs near you
Infographic showing various Veterinary Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Veterinary Customer Service Representative

Lone Mountain Veterinary Hospital

Carson City, NV • On-site

$16 - $19/hr

Full-time

Posted 20 hours ago

Posted today

Job description

Veterinary Customer Service Representative

Job Summary:

Lone Mountain Veterinary Hospital, your hometown vet, is seeking a compassionate and dedicated Veterinary Customer Service Representative to join our compassionate team in Carson City, Nevada. As a key member of our small-animal veterinary hospital, you will provide exceptional customer service, support our doctors and staff, and contribute to the delivery of high-quality, Fear-Free medicine.

Responsibilities:

  • Provide outstanding customer service to clients, answering phone calls, responding to emails, and greeting clients in a friendly and professional manner

  • Handle client inquiries, resolve issues, and provide information on services, pricing, and availability

  • Assist veterinarians and veterinary technicians with patient care, including preparing exam rooms and charts

  • Maintain accurate and up-to-date patient records, including medical history, test results, and treatment plans

  • Support hospital operations, including scheduling appointments and maintaining a clean and organized work environment

  • Collaborate with our team to ensure seamless communication and exceptional client care

About the Role:

As a Veterinary Customer Service Representative at Lone Mountain Veterinary Hospital, you will be part of a dynamic, AAHA-Accredited and BI Premiere practice that prioritizes high-quality medicine, surgery, and dentistry. We offer a unique work environment that combines the benefits of a small-town feel with the excitement of being close to Reno, Lake Tahoe, and the Sierra Nevada Mountains. Enjoy a 4-day work week, flexible scheduling, and competitive pay ($16 - $19 HOURLY).

What We Offer:

  • A supportive work culture that values teamwork, loyalty, and commitment to excellent patient care

  • Opportunities for growth and development in a supportive and collaborative environment

  • A chance to make a difference in the lives of pets and their owners in our beautiful Nevada community

How to Apply:

If you're a customer service superstar with a passion for animals, we encourage you to apply for this rewarding role. Please join our team at Lone Mountain Veterinary Hospital, your hometown vet, and experience the joy of working in a Fear-Free practice that puts patients and clients first.

Apply now to become a part of our fantastic crew!