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Veterinary Customer Service Jobs in Georgia (NOW HIRING)

Legacy Veterinary hospital

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Customer Service Representative CSR

College Park, GA · On-site

$35K - $42K/yr

Legacy Veterinary Clinic (Privately owned) is a brand-new, modern animal hospital opening in College Park, GA. We are seeking an experienced, high-energy Customer Service Representative (CSR) to be ...

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How much do veterinary customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for veterinary customer service in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is a veterinary customer service?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

What are the main responsibilities of a veterinary customer service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

What are the key skills and qualifications needed to thrive in the veterinary customer service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

What are popular job titles related to Veterinary Customer Service jobs in Georgia?

For Veterinary Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Veterinary Customer Service jobs in Georgia look for?

The top searched job categories for Veterinary Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Veterinary Customer Service jobs?

Cities in Georgia with the most Veterinary Customer Service job openings:

Veterinary Customer Service jobs near you
Infographic showing various Veterinary Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Veterinary Customer Service Representative

Lowell Rd Veterinary Center

Augusta, GA • On-site

$18 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

We're looking for a friendly, organized, and compassionate Veterinary Receptionist to be the welcoming face and helpful voice of our practice. You'll play a vital role in ensuring smooth daily operations while providing outstanding client service and support to our veterinary team.

About the Role:

As a Veterinary Receptionist, you will be the first point of contact for clients—both in person and over the phone. You’ll help guide them through their visits with empathy, professionalism, and care.

Your responsibilities will include:

  • Greeting clients and patients warmly upon arrival

  • Maintaining a clean, organized, and welcoming front desk and lobby area

  • Triage client concerns and direct them appropriately

  • Answering phone calls and emails; routing inquiries as needed

  • Scheduling appointments efficiently to maintain daily flow

  • Checking clients in and out, processing payments, and reviewing invoices

  • Offering emotional support during sensitive or stressful situations

  • Supporting a positive client experience from start to finish

Qualifications:
Qualifications

Who We’re Looking For:

  • At least 1 year of veterinary receptionist or animal care experience preferred

  • Compassionate, calm, and confident communicator

  • Detail-oriented and able to multitask in a fast-paced setting

  • Strong computer and organizational skills

  • Positive attitude, team player, and proactive problem-solver

  • Self-starter with a desire for continued learning and professional growth

Additional Information

** Job Type:** Full-time and Part-time

** Hospital Hours:** Monday – Friday: 7:00 am – 6:00 pm, Saturday 7:00 am – 4:00 pm, Sunday 9:00 am – 3:00 pm

** Pay:** $18-$23/hr

** We offer our staff:**

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Assistance Program
  • Access to a CVA/CVT/CVPM Partnership through Penn Foster
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
  • *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

** Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.*

** **For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visithttps://allianceanimal.com/additionaljobdescriptiondetails/. ****

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