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Veterinary Software Customer Success Jobs in Georgia

Finastra

Customer Success Director

Atlanta, GA

Who are we? At Finastra, we're a global leader in financial services software, dedicated to ... The Customer Success Director (CSD) - Corporate Lending is responsible for executing Customer ...

ADEX

Customer Success Advocate

Atlanta, GA · On-site

Position Title: Customer Success Advocate Responsibilities: • Google Contacts Onboarding ... CRM software (e.g., Salesforce, Totango) is a plus. o Ability to learn new software quickly. o ...

Allegion

Customer Success Specialist

Alpharetta, GA · On-site

The Customer Success Specialist is responsible for the technical setup support for onboarding of ... Experience in real estate software, property technology, or related industries * Outstanding ...

Allegion

Customer Success Specialist

Alpharetta, GA · On-site

The Customer Success Specialist is responsible for the technical setup support for onboarding of ... Experience in real estate software, property technology, or related industries * Outstanding ...

Allegion

Customer Success Specialist

Alpharetta, GA

The Customer Success Specialist is responsible for the technical setup support for onboarding of ... Experience in real estate software, property technology, or related industries * Outstanding ...

Allegion

Customer Success Specialist

Atlanta, GA · On-site

The Customer Success Specialist is responsible for the technical setup support for onboarding of ... Experience in real estate software, property technology, or related industries * Outstanding ...

Valsoft Services

Customer Success Manager

Duluth, GA · On-site

The Role The Customer Success Manager is responsible for managing and growing relationships with ... Prior experience in a B2B software, technology, solutions, or services environment. * Prior ...

Itential Careers

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager Department: Customer Success Reports to: Director of Customer Success ... Knowledge of IT key concepts (network management, infrastructure, software development, cloud ...

Genlogs

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager GenLogs is a hardware, software, and data company building the next generation of Truck Intelligence™. Our mission is to build unbreakable supply chains in order to make ...

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Veterinary Software Customer Success information

How does a veterinary software customer success professional typically collaborate with veterinary clinics to ensure smooth software adoption?

As a Veterinary Software Customer Success professional, you’ll work closely with veterinary clinics to guide them through onboarding, provide tailored training, and address any concerns that arise during software implementation. Regular check-ins, both virtual and onsite, help you understand clinic workflows and customize support to their needs. Collaboration often involves liaising with technical support, sales, and product teams to communicate customer feedback and ensure user satisfaction, making the role dynamic and highly interactive. This hands-on approach helps clinics fully leverage the software and enhances their overall experience.

What are the key skills and qualifications needed to thrive as a veterinary software customer success professional?

To thrive as a Veterinary Software Customer Success professional, you need a strong understanding of veterinary practice workflows, excellent problem-solving abilities, and experience in customer support or account management. Familiarity with veterinary practice management software (such as AVImark or Cornerstone), CRM tools, and ticketing systems is typically required. Outstanding communication, patience, and relationship-building skills help you effectively support and train clients. These skills ensure customers maximize the value of the software, leading to high satisfaction and retention rates.

What is a veterinary software customer success professional?

Veterinary Software Customer Success roles focus on helping veterinary clinics and professionals effectively use specialized software solutions. These roles involve onboarding new clients, providing ongoing support, troubleshooting issues, and ensuring users get the most value from the software. Customer Success professionals often act as a bridge between the software company and the veterinary practice, gathering feedback and assisting with training or product updates. Their goal is to enhance customer satisfaction, foster long-term relationships, and reduce client churn.

What is the difference between Veterinary Software Customer Success vs Veterinary Software Support Specialist?

AspectVeterinary Software Customer SuccessVeterinary Software Support Specialist
CredentialsTypically requires experience in customer relationship management and knowledge of veterinary softwareRequires technical troubleshooting skills and familiarity with veterinary software systems
Work EnvironmentProactively engages with clients to ensure software adoption and satisfactionProvides reactive technical support and resolves user issues
Employer & Industry UsageUsed by veterinary software companies to retain clients and improve user experienceEmployed by veterinary clinics or software companies to assist users with technical problems

Veterinary Software Customer Success focuses on building long-term client relationships and ensuring software adoption, while Veterinary Software Support Specialists handle technical issues and troubleshooting. Both roles are essential in the veterinary software industry but serve different functions in client engagement and technical support.

What are popular job titles related to Veterinary Software Customer Success jobs in Georgia? For Veterinary Software Customer Success jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Veterinary Software Customer Success jobs in Georgia look for? The top searched job categories for Veterinary Software Customer Success jobs in Georgia are:
What cities in Georgia are hiring for Veterinary Software Customer Success jobs? Cities in Georgia with the most Veterinary Software Customer Success job openings:
Veterinary Software Customer Success jobs near you
Infographic showing various Veterinary Software Customer Success job openings in Georgia as of August 2026, with employment types broken down into 36% Full Time, and 64% Part Time. Highlights an 100% In-person job distribution.

Customer Success Manager

Flowpath Cmms - Intelligent Maintenance Software

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

Customer Success Manager

FlowPath is looking for their first Customer Success Manager to join our team. As a Customer Success Manager, you will be "delighting" customers every step of their onboarding journey through their lifetime as a customer. You will help create an invaluable customer experience and serve as an advocate for our customers, voicing all needs, requests, and suggestions.

The right candidate will:

  • Be able to passionately explain how FlowPath can make an impact for our customers' businesses and make them operational heroes within their organization
  • Analyze client usage and integrate insights into a tailored success plan for our diverse customer base
  • Learn fast, and be quick on their feet in a fast-paced environment
  • Become an expert on facilities and operations
  • Develop a thorough understanding of setting up and troubleshooting FlowPath FM Platform
  • Help clients investigate technical challenges
  • Be the go-to resource to ensure clients have the best possible experience with our platform
  • Manage the Help Center to help clients find answers when they need them
  • Effectively communicate with customers via chat, email, or phone to provide prompt technical support
  • Be passionate about making our customers happy
  • Be open to "wearing multiple hats" with a readiness to support all members of the FlowPath team - flexibility is key for this role!

What it takes to be a rockstar in this position:

  • Positive, supportive, and self-starting
  • Gritty and persistent
  • Highly organized and extremely detail oriented
  • You play well with others
  • Ability to prioritize and multi-task with exceptional time-management skills
  • You are curious and will ask questions to get to the heart of the matter
  • Strong interest in technology and/or software
  • Genuine passion for helping others reach their goals
  • Adaptable and energetic team player
  • Willingness and desire to learn and grow quickly in a startup environment
  • Requirements:
  • Excellent written and verbal communication skills
  • Background in establishing and building lasting customer relationships and/or customer support experience
  • Strong analytical and critical thinking skills
  • Proficient in Google Suite (Docs, Sheets, Slides)
  • Education: As little or as much as it takes to do the job

INCREDIBLE BENEFITS

  • No Vacation Tracking (you take vacation whenever you want — no need to keep track)
  • Health, Dental, and Vision Insurance
  • Casual dress all-day, everyday
  • Ask us about Frank, Porter, and Beau
  • 401K
  • Flexible work from home days

Apply