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Veterinary Csr Jobs (NOW HIRING)

Veterinary CSR

La Puente, CA

$16.25 - $22/hr

Join our dedicated team at Amar Glen Veterinary Hospital as a Veterinary CSR! In this pivotal role, you will be the welcoming face of our clinic, ensuring exceptional customer service and support for ...

CSR

Jacksonville, NC

$14.25 - $19.25/hr

Veterinary Customer Service Representative (CSR) Position Summary: We are seeking a dedicated and experienced Veterinary Customer Service Representative to join our team. The ideal candidate will ...

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Veterinary Csr information

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$9

$18

$26

How much do veterinary csr jobs pay per hour?

As of May 31, 2026, the average hourly pay for veterinary csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Veterinary CSR, and why are they important?

To thrive as a Veterinary Customer Service Representative (CSR), you need strong communication skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software and appointment scheduling systems is typically required. Compassion, patience, and problem-solving abilities are crucial for managing client concerns and supporting pet owners during stressful situations. These skills ensure efficient clinic operations, positive client experiences, and the smooth coordination between veterinary staff and clients.

What are some common challenges Veterinary CSRs face when balancing administrative tasks with client communication?

Veterinary Customer Service Representatives (CSRs) often juggle multiple responsibilities, from managing appointment schedules and billing to answering client questions and handling emergencies. One common challenge is maintaining empathy and professionalism during stressful or emotional client interactions while ensuring that administrative tasks are completed accurately and on time. Strong organizational skills and clear communication with both the veterinary team and clients are essential for managing these demands effectively. Many CSRs find that setting priorities and collaborating closely with veterinarians and technicians helps them navigate busy days more smoothly.

What are Veterinary CSRs?

Veterinary CSRs, or Client Service Representatives, are the frontline staff members at veterinary clinics and hospitals. They handle client communications, schedule appointments, process payments, and provide support to both pet owners and the veterinary team. Their primary role is to ensure a positive experience for clients and their pets by managing inquiries, assisting with paperwork, and maintaining accurate patient records. Veterinary CSRs play a crucial role in the smooth operation of a veterinary practice.

What is the difference between Veterinary Csr vs Veterinary Receptionist?

AspectVeterinary CsrVeterinary Receptionist
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentFront desk, client interaction, administrative tasksFront desk, client interaction, administrative tasks
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals
Common Search & ComparisonCustomer service roles in veterinary settingsReceptionist roles in veterinary clinics

Both Veterinary CSR and Veterinary Receptionist roles involve front desk responsibilities, client communication, and administrative tasks within veterinary clinics. While the titles are often used interchangeably, Veterinary CSR may emphasize customer service and client relations, whereas Veterinary Receptionist focuses more on administrative duties. Both positions require similar credentials and work environments, making them closely related in the veterinary industry.

More about Veterinary Csr jobs
What states have the most Veterinary Csr jobs? States with the most job openings for Veterinary Csr jobs include:
Infographic showing various Veterinary Csr job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 92% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Veterinary Customer Service Representative / Veterinary Technician

Veterinary Customer Service Representative / Veterinary Technician

National Veterinary Associates

Wichita, KS

Other

Medical, Retirement, PTO

Posted 3 days ago


Job description

Veterinary Customer Service Representative / Veterinary Technician
Prairie Ridge Animal Hospital - Wichita, KS

Now Hiring: Veterinary CSR / Veterinary Technician Hybrid Role

Are you an experienced Veterinary Receptionist, Veterinary Assistant, or Veterinary Technician who enjoys both client communication and hands-on patient care? Prairie Ridge Animal Hospital in Wichita, KS is looking for a cross-trained Veterinary Customer Service Representative / Veterinary Technician to join our growing team!

This is a great opportunity for someone who enjoys variety in their day and wants to work both at the front desk and alongside the medical team in a supportive, fast-paced veterinary hospital environment.

At Prairie Ridge Animal Hospital, we are passionate about delivering compassionate, high-quality veterinary care while building strong relationships with our clients and community. Our team cares for dogs, cats, exotic pets, and small farm animals and is committed to creating a positive experience for both pets and people.

What We're Looking For

We are seeking someone who:

  • Has previous veterinary hospital experience
  • Enjoys both customer service and technical patient care
  • Thrives in a fast-paced, team-oriented environment
  • Has strong communication and multitasking skills
  • Is comfortable working both front desk and clinical shifts
  • Brings a positive attitude and willingness to jump in where needed

Credentialed Veterinary Technicians (CVT, RVT, LVT) are encouraged to apply, but credentialing is not required.

Veterinary CSR Responsibilities

  • Greeting clients and pets with professionalism and compassion
  • Answering phones and scheduling appointments
  • Checking clients in and out
  • Managing medical records and invoices
  • Providing client education and follow-up communication
  • Supporting a positive client experience throughout each visit

Veterinary Technician / Assistant Responsibilities

  • Assisting veterinarians during exams and treatments
  • Patient restraint and low-stress handling
  • Laboratory sample collection and diagnostics
  • Assisting with surgery and dental procedures
  • Administering medications and treatments
  • Maintaining clean and organized treatment areas
  • Supporting hospitalized and outpatient pets

Why Join Prairie Ridge Animal Hospital?

  • Cross-trained position with variety and growth opportunities
  • Supportive and collaborative team culture
  • Opportunity to fully utilize your technical and client service skills
  • Advanced medicine and progressive patient care
  • Fear-free and compassionate handling techniques
  • Fast-paced environment with strong teamwork and mentorship

Schedule & Compensation

  • Full-time preferred; part-time applicants considered
  • Compensation dependent on experience

Full-Time Benefits

  • Health insurance benefits
  • Free mental health benefit options
  • 401(k) with company match
  • Competitive PTO plan
  • Employee pet discounts
  • Continuing education opportunities
  • Scrub allowance

If you are looking for a Veterinary Receptionist, Veterinary Assistant, or Veterinary Technician role where you can continue growing your skills while making a difference for pets and their families, we'd love to hear from you! 


Address: 12412 W Kellogg Ave, Wichita, KS 67235
Website: https://www.prairieridgeah.com/


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About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US