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Veterinary Csr Jobs (NOW HIRING)

Lakefield Veterinary Group

$14.25 - $19.25/hr

We are seeking an experienced Veterinary Customer Service Representative to join our team. The ideal candidate is compassionate, friendly, and dedicated to providing exceptional customer service to ...

Community Veterinary Partners

CSR

Jacksonville, NC · On-site

$16 - $18/hr

Veterinary Customer Service Representative (CSR) Position Summary: We are seeking a dedicated and experienced Veterinary Customer Service Representative to join our team. The ideal candidate will ...

Community Veterinary Partners

CSR

West Chester, OH · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Veterinary Customer Service Representative Well-established companion animal practice in West Chester, Ohio looking for full time Veterinary Customer Service Representative. We are seeking a ...

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Veterinary Csr information

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How much do veterinary csr jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for veterinary csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a veterinary CSR?

Veterinary CSRs, or Client Service Representatives, are the frontline staff members at veterinary clinics and hospitals. They handle client communications, schedule appointments, process payments, and provide support to both pet owners and the veterinary team. Their primary role is to ensure a positive experience for clients and their pets by managing inquiries, assisting with paperwork, and maintaining accurate patient records. Veterinary CSRs play a crucial role in the smooth operation of a veterinary practice.

What are some common challenges veterinary CSRs face when balancing administrative tasks with client communication?

Veterinary Customer Service Representatives (CSRs) often juggle multiple responsibilities, from managing appointment schedules and billing to answering client questions and handling emergencies. One common challenge is maintaining empathy and professionalism during stressful or emotional client interactions while ensuring that administrative tasks are completed accurately and on time. Strong organizational skills and clear communication with both the veterinary team and clients are essential for managing these demands effectively. Many CSRs find that setting priorities and collaborating closely with veterinarians and technicians helps them navigate busy days more smoothly.

What is the difference between Veterinary Csr vs Veterinary Receptionist?

AspectVeterinary CsrVeterinary Receptionist
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentFront desk, client interaction, administrative tasksFront desk, client interaction, administrative tasks
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals
Common Search & ComparisonCustomer service roles in veterinary settingsReceptionist roles in veterinary clinics

Both Veterinary CSR and Veterinary Receptionist roles involve front desk responsibilities, client communication, and administrative tasks within veterinary clinics. While the titles are often used interchangeably, Veterinary CSR may emphasize customer service and client relations, whereas Veterinary Receptionist focuses more on administrative duties. Both positions require similar credentials and work environments, making them closely related in the veterinary industry.

What are the key skills and qualifications needed to thrive as a veterinary CSR?

To thrive as a Veterinary Customer Service Representative (CSR), you need strong communication skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software and appointment scheduling systems is typically required. Compassion, patience, and problem-solving abilities are crucial for managing client concerns and supporting pet owners during stressful situations. These skills ensure efficient clinic operations, positive client experiences, and the smooth coordination between veterinary staff and clients.
More about Veterinary Csr jobs

What states have the most Veterinary Csr jobs?

States with the most job openings for Veterinary Csr jobs include:

What job categories do people searching Veterinary Csr jobs look for?

The top searched job categories for Veterinary Csr jobs are:

Veterinary Csr jobs near you
Infographic showing various Veterinary Csr job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 82% Full Time, 15% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Veterinary Customer Service Representative

Innovetive Petcare

Bossier City, LA • On-site

$14 - $16/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Innovetive Petcare rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

5th of 52 rated veterinary

Job description

Veterinary Customer Service Representative
Department: Receptionists
Employment Type: Full Time
Location: Bossier City, Louisiana
Compensation: $14.00 - $16.00 / hour
Description
Veterinary Customer Service Representative (Medical Receptionist / Front Desk)
North Airline Animal Hospital
Bossier City, Louisiana
Full-Time | Four 10-Hour Shifts Per Week
North Airline Animal Hospital is seeking a professional, dependable, and customer-focused Veterinary Customer Service Representative to join our established veterinary team in Bossier City, LA.
If you have experience working in a medical office, healthcare setting, or professional business environment and enjoy building relationships while providing exceptional customer service, we'd love to meet you.
As the first impression of our hospital, you'll play a critical role in creating a welcoming experience for every client and patient while supporting our veterinarians and medical team in delivering outstanding veterinary care.
  • Full-time position
  • Four (4) 10-hour shifts each week
  • One-hour lunch break each shift
  • Every third Saturday: 7:30 AM - 12:00 PM
We believe in providing a predictable schedule that supports work-life balance while ensuring excellent service for our clients and patients.
What You'll Do
As our Veterinary Customer Service Representative, you'll be responsible for delivering an exceptional client experience from the moment clients contact our hospital until they leave.
Responsibilities include:
  • Welcome clients and patients with professionalism, warmth, and compassion
  • Answer multi-line phones while providing outstanding customer service
  • Schedule appointments and manage the daily veterinary appointment calendar
  • Check clients and patients in and out efficiently
  • Process invoices, payments, and financial transactions accurately
  • Maintain accurate client and patient records within our veterinary practice management software
  • Communicate effectively with veterinarians, technicians, and clients
  • Coordinate prescription refill requests and client communications
  • Manage a busy front desk while maintaining accuracy and attention to detail
  • Assist clients during both routine wellness visits and emotionally sensitive situations
  • Contribute to a positive, collaborative, and supportive team culture
Required Qualifications
  • Minimum of two (2) years of experience working in a professional business office, medical office, healthcare practice, or front desk environment
  • Excellent verbal and written communication skills
  • Strong organizational skills with exceptional attention to detail
  • Ability to prioritize multiple responsibilities in a fast-paced environment
  • High level of professionalism, maturity, and emotional intelligence
  • Dependable, reliable, and committed to providing exceptional client service
  • Strong computer skills with the ability to quickly learn new software systems
  • Three (3) or more years of customer service experience
  • Previous experience as a Veterinary Receptionist, Veterinary Customer Service Representative, Medical Receptionist, Healthcare Customer Service Representative, or Front Desk Coordinator
  • Experience working in a veterinary clinic, animal hospital, medical office, dental office, specialty practice, or other healthcare setting
  • Familiarity with veterinary terminology or practice management software
We're looking for someone who is:
  • Professional and polished
  • Friendly, welcoming, and compassionate
  • Dependable and reliable
  • Thrives in a team-oriented environment
  • Calm under pressure and able to manage multiple priorities
  • An excellent communicator who enjoys helping people
  • Passionate about providing an exceptional client experience every day
Benefits
We value our team members and offer a comprehensive benefits package, including:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • 401(k) with Company Match
  • Employee Pet Care Discounts
  • Ongoing Training and Career Development
  • Supportive Team Environment

If you're looking for a long-term career with a respected veterinary hospital where professionalism, teamwork, compassion, and exceptional customer service are valued, we'd love to hear from you.
Apply today to join the team at North Airline Animal Hospital and help us provide outstanding care to the pets and families of the Bossier City community.
Keywords: Veterinary Customer Service Representative, Veterinary Receptionist, Medical Receptionist, Medical Office Receptionist, Front Desk Receptionist, Client Service Representative, Healthcare Customer Service, Animal Hospital Jobs, Veterinary Jobs, Medical Office Jobs, Receptionist Jobs, Bossier City Jobs, Louisiana Jobs.

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