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Veterinary Csr Jobs in California (NOW HIRING)

Animal Healing Center Inc

$15 - $16/hr

... customer service skills? If so, we have a job for you! Animal Healing Center is seeking a highly motivated receptionist to join our team. We are a busy holistic veterinary clinic located in San Diego.

Armstrong Pet Hospital

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Veterinary Receptionist

Clovis, CA · On-site

$16.90 - $18/hr

Veterinary Receptionist (Client Service Representative) As a Veterinary CSR , you'll be the friendly face and calming voice that welcomes our clients and their pets. Your role is essential in ...

Animal Healing Center Inc

$15 - $16/hr

... customer service skills? If so, we have a job for you! Animal Healing Center is seeking a highly motivated receptionist to join our team. We are a busy holistic veterinary clinic located in San Diego.

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All JobsVeterinary Csr JobsVeterinary Csr Jobs in California

Veterinary Csr information

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$9

$18

$26

How much do veterinary csr jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for veterinary csr in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a veterinary CSR?

Veterinary CSRs, or Client Service Representatives, are the frontline staff members at veterinary clinics and hospitals. They handle client communications, schedule appointments, process payments, and provide support to both pet owners and the veterinary team. Their primary role is to ensure a positive experience for clients and their pets by managing inquiries, assisting with paperwork, and maintaining accurate patient records. Veterinary CSRs play a crucial role in the smooth operation of a veterinary practice.

What are the key skills and qualifications needed to thrive as a veterinary CSR?

To thrive as a Veterinary Customer Service Representative (CSR), you need strong communication skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software and appointment scheduling systems is typically required. Compassion, patience, and problem-solving abilities are crucial for managing client concerns and supporting pet owners during stressful situations. These skills ensure efficient clinic operations, positive client experiences, and the smooth coordination between veterinary staff and clients.

What are some common challenges veterinary CSRs face when balancing administrative tasks with client communication?

Veterinary Customer Service Representatives (CSRs) often juggle multiple responsibilities, from managing appointment schedules and billing to answering client questions and handling emergencies. One common challenge is maintaining empathy and professionalism during stressful or emotional client interactions while ensuring that administrative tasks are completed accurately and on time. Strong organizational skills and clear communication with both the veterinary team and clients are essential for managing these demands effectively. Many CSRs find that setting priorities and collaborating closely with veterinarians and technicians helps them navigate busy days more smoothly.

What is the difference between Veterinary Csr vs Veterinary Receptionist?

AspectVeterinary CsrVeterinary Receptionist
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentFront desk, client interaction, administrative tasksFront desk, client interaction, administrative tasks
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals
Common Search & ComparisonCustomer service roles in veterinary settingsReceptionist roles in veterinary clinics

Both Veterinary CSR and Veterinary Receptionist roles involve front desk responsibilities, client communication, and administrative tasks within veterinary clinics. While the titles are often used interchangeably, Veterinary CSR may emphasize customer service and client relations, whereas Veterinary Receptionist focuses more on administrative duties. Both positions require similar credentials and work environments, making them closely related in the veterinary industry.

What are popular job titles related to Veterinary Csr jobs in California?

For Veterinary Csr jobs in California, the most frequently searched job titles are:

What job categories do people searching Veterinary Csr jobs in California look for?

The top searched job categories for Veterinary Csr jobs in California are:

Veterinary Csr jobs near you
Infographic showing various Veterinary Csr job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Service Representative

Ethos Veterinary Health

Grand Terrace, CA • On-site

$19 - $21/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Customer Service Representative - Emergency Veterinary Hospital
$19.00-$21.00/hour (DOE)
Part-time opportunity in Grand Terrace, California
Schedule: Evening, weekend & holiday availability required
Be the calm, compassionate first point of contact for pet owners experiencing a veterinary emergency. Animal Emergency Clinic (AEC) is seeking an experienced Customer Service Representative (CSR) to support clients and our Emergency Veterinary team in a fast-paced, walk-in hospital environment.
This role is ideal for an experienced Veterinary Receptionist, Veterinary Customer Service Representative, Client Service Representative, or Veterinary CSR who is comfortable managing an unpredictable emergency caseload while providing exceptional client service.
Why Join Animal Emergency Clinic
Animal Emergency Clinic in Grand Terrace is an AAHA-accredited emergency veterinary hospital that has served pets and families throughout the Inland Empire for more than 50 years. Currently open overnight on weekdays and 24 hours on weekends, AEC is preparing to expand to 24/7 emergency veterinary services.
Because AEC is a walk-in emergency hospital, we do not schedule appointments. Every shift is different-from critical traumas to urgent medical cases-and our client service team plays an essential role in keeping communication and patient intake organized while supporting pet owners through stressful situations.
In Your Day-to-Day, You Will
  • Welcome clients and pets with compassion, professionalism, and empathy.
  • Answer a multi-line phone system, gather information, and appropriately communicate urgent concerns to the clinical team.
  • Coordinate emergency patient check-in and discharge while maintaining accurate client and patient records.
  • Process payments, review estimates, and clearly explain hospital services and processes.
  • Communicate wait times, expectations, and updates to pet owners during emergency visits.
  • Partner closely with Emergency Veterinarians, Veterinary Technicians, Veterinary Assistants, and other hospital team members.
  • Maintain an organized, professional, and welcoming reception and client service area.
  • Adapt quickly to changing priorities and an unpredictable emergency caseload.

What You Bring
  • At least one year of experience in a veterinary hospital or veterinary client service environment.
  • Emergency veterinary hospital or urgent care experience preferred; candidates with general practice veterinary experience will also be considered.
  • Strong customer service, client communication, and interpersonal skills.
  • Ability to multitask and remain organized in a high-volume, fast-paced emergency hospital.
  • Ability to communicate calmly and compassionately with pet owners experiencing stressful or emotionally difficult situations.
  • Reliable, punctual, and comfortable working as part of a collaborative veterinary team.
  • Passion for animals and commitment to providing an exceptional client experience.

Perks & Benefits
Benefits are based on eligibility and may include medical, dental, and vision insurance; 401(k) with employer match; paid time off, including vacation, holidays, and sick leave; Employee Assistance Program (EAP); pet care discounts; and professional development opportunities.
Location Highlight
Located in Grand Terrace in California's Inland Empire, Animal Emergency Clinic is conveniently accessible to veterinary professionals throughout Riverside, San Bernardino, Colton, Loma Linda, Redlands, Moreno Valley, Fontana, Rialto, Highland, and surrounding communities.
About Ethos Veterinary Health
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class veterinary medicine and help shape what veterinary care becomes next.
Across our network of specialty and emergency veterinary hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary professionals in hospitals designed for learning, collaboration, and excellence.
Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow professionally and personally.
At Ethos, you inspire hope, deliver exceptional care, and help advance veterinary medicine-together.
Join Us
If you're a Veterinary Customer Service Representative, Veterinary Receptionist, Client Service Representative, Emergency Veterinary CSR, or experienced veterinary front desk professional looking for a part-time opportunity in emergency veterinary medicine, we'd love to hear from you.
Apply today and help provide an exceptional experience for pets and their families at Animal Emergency Clinic.
Equal Opportunity Employer
Ethos Veterinary Health is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment decisions are based on qualifications, competence, merit, and business need.

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