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Customer Service Representative Veterinarian Jobs

Community Veterinary Partners

CSR

Verona, NJ · On-site

$17 - $22/hr

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

Community Veterinary Partners

CSR

Charlotte, NC · On-site

$16 - $21/hr

While we currently have one veterinarian, our goal is to grow so we can care for more pets. We ... A great CSR is a "people person" who enjoys working with a diverse clientele and is caring ...

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Customer Service Representative Veterinarian information

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How much do customer service representative veterinarian jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service representative veterinarian in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Veterinarian vs Veterinary Technician?

AspectCustomer Service Representative VeterinarianVeterinary Technician
CredentialsTypically no formal veterinary credentials; customer service trainingLicensed veterinary technician certification required
Work EnvironmentFront desk, client communication, administrative tasks in veterinary clinicsClinical setting, assisting veterinarians with medical procedures
Employer & IndustryVeterinary clinics, animal hospitals, pet care centersVeterinary clinics, animal hospitals, research facilities

While both roles are essential in veterinary settings, a Customer Service Representative Veterinarian focuses on client communication and administrative duties, often without medical training. In contrast, a Veterinary Technician is a licensed professional involved in medical procedures and patient care. Understanding these differences helps clarify career paths and job expectations in the veterinary industry.

More about Customer Service Representative Veterinarian jobs
What cities are hiring for Customer Service Representative Veterinarian jobs? Cities with the most Customer Service Representative Veterinarian job openings:
What states have the most Customer Service Representative Veterinarian jobs? States with the most job openings for Customer Service Representative Veterinarian jobs include:
What job categories do people searching Customer Service Representative Veterinarian jobs look for? The top searched job categories for Customer Service Representative Veterinarian jobs are:
Customer Service Representative Veterinarian jobs near you
Infographic showing various Customer Service Representative Veterinarian job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Veterinary Customer Service Representative

Innovetive Petcare

Bossier City, LA

$14 - $16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Innovetive Petcare rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

5th of 52 rated veterinary

Job description

Veterinary Customer Service Representative (Medical Receptionist / Front Desk)
North Airline Animal Hospital
Bossier City, Louisiana
Full-Time | Four 10-Hour Shifts Per Week

North Airline Animal Hospital is seeking a professional, dependable, and customer-focused Veterinary Customer Service Representative to join our established veterinary team in Bossier City, LA.

If you have experience working in a medical office, healthcare setting, or professional business environment and enjoy building relationships while providing exceptional customer service, we'd love to meet you.
As the first impression of our hospital, you'll play a critical role in creating a welcoming experience for every client and patient while supporting our veterinarians and medical team in delivering outstanding veterinary care.
Schedule
  • Full-time position
  • Four (4) 10-hour shifts each week
  • One-hour lunch break each shift
  • Every third Saturday: 7:30 AM - 12:00 PM
We believe in providing a predictable schedule that supports work-life balance while ensuring excellent service for our clients and patients.
As our Veterinary Customer Service Representative, you'll be responsible for delivering an exceptional client experience from the moment clients contact our hospital until they leave.
Responsibilities include:
  • Welcome clients and patients with professionalism, warmth, and compassion
  • Answer multi-line phones while providing outstanding customer service
  • Schedule appointments and manage the daily veterinary appointment calendar
  • Check clients and patients in and out efficiently
  • Process invoices, payments, and financial transactions accurately
  • Maintain accurate client and patient records within our veterinary practice management software
  • Communicate effectively with veterinarians, technicians, and clients
  • Coordinate prescription refill requests and client communications
  • Manage a busy front desk while maintaining accuracy and attention to detail
  • Assist clients during both routine wellness visits and emotionally sensitive situations
  • Contribute to a positive, collaborative, and supportive team culture
  • Minimum of two (2) years of experience working in a professional business office, medical office, healthcare practice, or front desk environment
  • Excellent verbal and written communication skills
  • Strong organizational skills with exceptional attention to detail
  • Ability to prioritize multiple responsibilities in a fast-paced environment
  • High level of professionalism, maturity, and emotional intelligence
  • Dependable, reliable, and committed to providing exceptional client service
  • Strong computer skills with the ability to quickly learn new software systems
Preferred Qualifications
  • Three (3) or more years of customer service experience
  • Previous experience as a Veterinary Receptionist, Veterinary Customer Service Representative, Medical Receptionist, Healthcare Customer Service Representative, or Front Desk Coordinator
  • Experience working in a veterinary clinic, animal hospital, medical office, dental office, specialty practice, or other healthcare setting
  • Familiarity with veterinary terminology or practice management software
Who Will Be Successful in This Role?
We're looking for someone who is:
  • Professional and polished
  • Friendly, welcoming, and compassionate
  • Dependable and reliable
  • Thrives in a team-oriented environment
  • Calm under pressure and able to manage multiple priorities
  • An excellent communicator who enjoys helping people
  • Passionate about providing an exceptional client experience every day
We value our team members and offer a comprehensive benefits package, including:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • 401(k) with Company Match
  • Employee Pet Care Discounts
  • Ongoing Training and Career Development
  • Supportive Team Environment
If you're looking for a long-term career with a respected veterinary hospital where professionalism, teamwork, compassion, and exceptional customer service are valued, we'd love to hear from you.
Apply today to join the team at North Airline Animal Hospital and help us provide outstanding care to the pets and families of the Bossier City community.

Keywords: Veterinary Customer Service Representative, Veterinary Receptionist, Medical Receptionist, Medical Office Receptionist, Front Desk Receptionist, Client Service Representative, Healthcare Customer Service, Animal Hospital Jobs, Veterinary Jobs, Medical Office Jobs, Receptionist Jobs, Bossier City Jobs, Louisiana Jobs.

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