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Petdesk Jobs (NOW HIRING)

PetDesk

Implementation Manager

Charleston, WV · Remote

PetDesk is a leading provider of client communication software tailored for veterinary clinics to communicate with Pet Parents. As an Implementation Manager at PetDesk, you will play a vital role in ...

PetDesk

Sr. Product Manager, Data & Integrations

$134K - $150K/yr

As a Senior Product Manager at PetDesk, you'll define and lead our integrations and data product strategy. * You'll work to build data products for external and internal consumption to support ...

PetDesk

Implementation Manager

$29 - $31/hr

PetDesk is a leading provider of client communication software tailored for veterinary clinics to communicate with Pet Parents. As an Implementation Manager at PetDesk, you will play a vital role in ...

PetDesk

Sales Development Representative

Raleigh, NC · Remote

$55K - $65K/yr

... PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic's operations while strengthening client ...

PetDesk

Sales Development Representative

Raleigh, NC · On-site

$45K/yr

... PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic's operations while strengthening client ...

PetDesk

Sales Development Representative

Fort Worth, TX · Remote

$55K - $65K/yr

... PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic's operations while strengthening client ...

PetDesk

Sales Development Representative

Tempe, AZ · Remote

$55K - $65K/yr

... PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic's operations while strengthening client ...

PetDesk

Sales Development Representative

Phoenix, AZ · Remote

$45K/yr

... PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic's operations while strengthening client ...

PetDesk

Sales Development Representative

Provo, UT · Remote

$45K/yr

... PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic's operations while strengthening client ...

PetDesk

Sales Development Representative

Phoenix, AZ · Remote

$55K - $65K/yr

... PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic's operations while strengthening client ...

PetDesk

Sales Development Representative

Austin, TX · On-site +1

$45K/yr

... PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic's operations while strengthening client ...

PetDesk

Sales Development Representative

Austin, TX · Remote

$45K/yr

... PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic's operations while strengthening client ...

PetDesk

Sales Development Representative

Fort Worth, TX · Remote

$45K/yr

... PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic's operations while strengthening client ...

Petvisor, Inc.

Implementation Manager

Washington, DC · Remote

$29 - $31/hr

Implementation Manager PetDesk is a leading provider of client communication software tailored for veterinary clinics to communicate with Pet Parents. As an Implementation Manager at PetDesk, you ...

PetDesk

Sales Development Representative

Provo, UT · Remote

$55K - $65K/yr

... PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic's operations while strengthening client ...

PetDesk

Sales Development Representative

Austin, TX · Remote

$55K - $65K/yr

... PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic's operations while strengthening client ...

PetDesk

Sales Development Representative

Raleigh, NC · Remote

$45K/yr

... PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic's operations while strengthening client ...

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$54.6K

$72.5K

How much do petdesk jobs pay per year?

As of May 28, 2026, the average yearly pay for petdesk in the United States is $54,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What is a Petdesk job?

A PetDesk job typically refers to a role at PetDesk, a company that provides client communication software for veterinary clinics and pet care businesses. Employees may work in various departments such as customer support, sales, marketing, or software development. Jobs at PetDesk often involve helping veterinary professionals streamline their communication with pet owners through their platform. Roles can be remote or office-based, depending on the position. If you're interested in working at PetDesk, check their careers page for available opportunities.

What are the key skills and qualifications needed to thrive in the Petdesk position, and why are they important?

To thrive in a Petdesk role, you should possess strong customer service skills, organizational abilities, and experience in veterinary or pet care administration. Familiarity with veterinary practice management software, appointment scheduling platforms, and basic office software is often required. Excellent communication, problem-solving, and a compassionate attitude towards animals and their owners help individuals excel in this position. These competencies ensure efficient daily operations, positive client experiences, and effective collaboration with veterinary teams.

What are some of the main responsibilities and daily tasks for someone working in a Petdesk position?

In a Petdesk role, your daily tasks typically include scheduling appointments, managing client communications, updating patient records, and coordinating with veterinarians and technicians to ensure smooth workflow. You may also handle greeting clients, answering phones, and assisting pet owners with questions about services or care instructions. The position often requires balancing multiple priorities in a busy environment, so strong organizational skills are essential. Working in a Petdesk role provides the chance to interact with both people and animals, making it a rewarding opportunity for those passionate about animal care and customer service.
More about Petdesk jobs
What are the most commonly searched types of Petdesk jobs? The most popular types of Petdesk jobs are:
What states have the most Petdesk jobs? States with the most job openings for Petdesk jobs include:
What job categories do people searching Petdesk jobs look for? The top searched job categories for Petdesk jobs are:
Petdesk jobs near you
Infographic showing various Petdesk job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 38% Physical, and 62% Remote job distribution, with an average salary of $54,560 per year, or $26.2 per hour.
Implementation Manager

Implementation Manager

PetDesk

Charleston, WV • Remote

Full-time

Posted 11 days ago

Job description

About the role:
PetDesk is a leading provider of client communication software tailored for veterinary clinics to communicate with Pet Parents. As an Implementation Manager at PetDesk, you will play a vital role in onboarding and configuring new customers through an inquisitive, consultative, and refreshingly personable post-sales process, ensuring a smooth, successful transition to our software. Your expertise, attention to detail, and exceptional communication skills will be essential in uncovering and resolving unique needs, allowing pet care provider businesses to thrive.
Apply if you're excited to:

  • Lead the implementation process for PetDesk customers, work closely with customers to gather requirements, configure the software to their specific needs, and ensure a smooth and efficient onboarding experience

  • Use a customer success-based conversation approach that focuses on educating customers on how we can help improve processes and save time. Conduct comprehensive training sessions to educate customers on how to use PetDesk's software features and functionalities effectively

  • Understand each customer's unique requirements and challenges. Analyze and interpret results in our backend system to inform the customer, problem-solve through issues, and give accurate and confident response

  • Develop strong relationships with customers by providing exceptional service and support throughout the implementation process; act as a trusted advisor, offering guidance and best practices to help them optimize their use of PetDesk's client communication software

  • Identify and resolve technical issues or challenges customers face during the implementation process. Collaborate with internal teams, including product support, Sales and CS, to ensure timely resolution of issues and customer satisfaction.

  • Maintain accurate documentation of customer interactions, implementation details, and configurations within our CRM.  Generate reports and provide insights on implementation progress, challenges, and successes to internal stakeholders.

  • Manage an onboarding pipeline which includes approximately 30-40 customers at any one time and undertake 3-4 customer calls a day.

About you:

  • Minimum of 3-5 years of experience in a customer-facing role, preferably in software implementation, customer success, or a related field, with primary customer communications over the phone or virtual meetings

  • Proficient in learning and understanding software applications quickly. Familiarity with client communication software, CRM systems, or SaaS solutions is advantageous

  • Excellent verbal and written communication skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences

  • Passionate about delivering exceptional customer experiences. Strong interpersonal skills and the ability to build rapport and trust with customers

  • Strong analytical and problem-solving abilities to identify and resolve customer issues effectively

  • Collaborative and able to work effectively with cross-functional teams, including sales, product, and customer support, to deliver excellent customer outcomes

  • Excellent multi-tasker with the ability to self-manage and get the highest priority tasks done

  • Experience in Salesforce, Zendesk, or similar software is strongly preferred

  • Experience working with veterinary clinics or the pet care industry is a plus

Benefits & Perks:

  • Medical coverage for employees and dependents (80-90% covered by employer)

  • Employer HSA contribution with HDHP

  • 401(k) match up to 3.5% 

  • Dependent Care Flexible Spending Account (FSA)

  • Dental & Vision coverage available 

  • Basic Life and AD&D Insurance

  • Short and Long Term Disability

  • Flexible Time Off & 12 Paid Annual Holidays

  • Paid Parental Leave

  • Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance

  • $250 Annual Stipend for Learning and Development

We believe great work should be recognized and rewarded. Our compensation is grounded in industry data and designed to be competitive, transparent, and performance-driven. Rather than relying on automatic annual increases, we invest in the people making the biggest impact—creating meaningful opportunities for growth as you grow with us.

PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic’s operations while strengthening client relationships.

Our recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline. This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives.

Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.